Mike Johnson's Hickory Toyota

40K Mile Servicing of 2015 Highlander As always, Scott Wheatley was extremely helpful and my car servicing was completed in a timely manner. Waiting area is very comfortable so I often ca As always, Scott Wheatley was extremely helpful and my car servicing was completed in a timely manner. Waiting area is very comfortable so I often can complete work obligations while waiting. More

Problem with the rear shade on a 2006 Avalon I have been to this dealership many times and have never had a bad experience. On this last visit I saw Tabitha, assistant service manager. She was I have been to this dealership many times and have never had a bad experience. On this last visit I saw Tabitha, assistant service manager. She was very friendly and helpful. Got my car in and out quickly. Couldn't ask for better service. I would highly recommend. My wife and I have 2 Toyotas, My son and daughter in law have 2 Toyotas and my daughter and son in law have 2 Toyotas. I think this speaks for itself!!!!!!!!!!! More

70k service, in and out in a timely manner. Was able to schedule an appointment at my convince for the following day. Service rep Trevor Brown was friendly and courteous. I was in and out in les Was able to schedule an appointment at my convince for the following day. Service rep Trevor Brown was friendly and courteous. I was in and out in less than 1 hour, much quicker than expected. More

extremely helpful professional gave me specific information on car and service. finished on time as promised. explained all work that was done. removed charges for tire rotation si gave me specific information on car and service. finished on time as promised. explained all work that was done. removed charges for tire rotation since tires purchased there More

60,000 miles service Always a pleasure to come here, we normally don't make appointments and we are always taken in. Scheduling board is very helpful. Waiting area is very Always a pleasure to come here, we normally don't make appointments and we are always taken in. Scheduling board is very helpful. Waiting area is very nice along with refreshments, TV, restrooms, etc. James Duckworth More

110,000 mile checkup Had a 110,000 mile service scheduled on my 2003 Echo. I look to Brandon Sigmon as my personal mechanic and he always delivers. Arrived for the 1 Had a 110,000 mile service scheduled on my 2003 Echo. I look to Brandon Sigmon as my personal mechanic and he always delivers. Arrived for the 10AM appointment, handed over the key to Brandon along with a concern about a past situation. I sat in the clean waiting area catching up on personal reading, eating popcorn and drinking coffee. In about an hour, everything had been tended to (the additional situation I had mentioned had been investigated further) and I was on my way. Also received a nice reduction on the bill with the Service Bucks Coupon.. MKO More

if looking for great service go to Mike Johnsons in Hickory Mike Johnson's Toyota of Hickory provides excellent service. They have helped me resolve issues more than once. The courtesy and knowledge of the empl Mike Johnson's Toyota of Hickory provides excellent service. They have helped me resolve issues more than once. The courtesy and knowledge of the employees is massive and speaks for itself. I bought tires from them and have had some issues, the were more than willing to help fix this issue at no cost to me, they are Cooper tires and the issue was with the tires not Toyota but hey made things right...standing by their customers. They have earned my ongoing business and good "word of mouth" advertisement. More

Not business practices My son hit a sign as he fell a sleep driving .Mike Johnson s collision service said they would look it over give a quote. When I call the insurance co My son hit a sign as he fell a sleep driving .Mike Johnson s collision service said they would look it over give a quote. When I call the insurance company they said would send a guy out to look at it well I drove the 2016 Scion I a there but now I can not drive it .as they took it all apart to the fender radiator grill it looks so bad and they told my son they were driving it around the parking lot with out the radiator in it who does this to people's car these r people I trusted to do right as I bought the car new there told my insurents 11,900 to a car I drove for a week before taking it in there was air bags deployed front bumper that need replacing but not 12000 worth of work unless it was someone drove it with out a radiator in it just sickening lost a nice car that's what is a great job is done thank u Toyota ! More

Excellent Service Up on the Hill Took my 2009 Corolla in for routine service, oil change, tire rotation and yearly inspection. Was met with a smile and greeting from Brandon Sigmon,. Took my 2009 Corolla in for routine service, oil change, tire rotation and yearly inspection. Was met with a smile and greeting from Brandon Sigmon,. Work was done promptly and when finished my car was taken through the dealership's car wash before being handed back over to me. Great service, great employees and a fantastic facility. Love the complimentary snacks and comfy seating in the waiting area. More

Excellent service!!! Always top notch service received! Couldn't ask for a better experience! Thanks for taking care of all my vehicle needs! Great pleasure doing business Always top notch service received! Couldn't ask for a better experience! Thanks for taking care of all my vehicle needs! Great pleasure doing business with you guys! More