Mike Johnson's Hickory Toyota

Always a pleasure at Hickory Toyota Ashley was very informative, quick, and possessed best in class customer service skills! It is always a favorable experience at Hickory Toyota. In add Ashley was very informative, quick, and possessed best in class customer service skills! It is always a favorable experience at Hickory Toyota. In addition, I love my new Camry! More

Excellent service and friendly staff. I was in and out in a timely manner. I recommend seeing Cindy Hall when getting your vehicle serviced. She's good about working ar and friendly staff. I was in and out in a timely manner. I recommend seeing Cindy Hall when getting your vehicle serviced. She's good about working around your schedule and helping you with your vehicle servicing needs. More

Courteous Service Had a great experience getting my 5,000 mile checkup up yesterday. Ashley was super friendly and made sure my car was taken care of as quickly as poss Had a great experience getting my 5,000 mile checkup up yesterday. Ashley was super friendly and made sure my car was taken care of as quickly as possible. More

Wonderful experience! Ashley was helpful and friendly. She got us in quickly and kept us updated on the status of the work being performed on the car. She was also nice to Ashley was helpful and friendly. She got us in quickly and kept us updated on the status of the work being performed on the car. She was also nice to my little boy, which is a plus! Great customer service skills! More

Wonderful service from the staff I've always had good experiences at Mike Johnson but the extra lengths Brandon went to to ensure my car was inspected timely was very much appreciated I've always had good experiences at Mike Johnson but the extra lengths Brandon went to to ensure my car was inspected timely was very much appreciated. More

Recall issue I took my Toyota Camry in for a recall issue. The recall concerned a problem with the engine using excessive oil. The maintenance team changed the o I took my Toyota Camry in for a recall issue. The recall concerned a problem with the engine using excessive oil. The maintenance team changed the oil, did a consumption test, induction cleaning service, and replaces the cabin air filter. Time spent at the dealership was about three hours. Even though that was a long time to wait, Amanda Jenkins kept us aware of what was happening. Thanks to the popcorn, the magazines, and Amanda, the wait time was tolerable. A follow-up visit is planned to determine what will need to be done. Everyone was very helpful and professional. More

35,000 maintenance. Left vehicle at 8:30 a.m.; picked up at 12:00 noon and it was ready. Yea! If I proceed further, you might be taking too much of my time for a review Left vehicle at 8:30 a.m.; picked up at 12:00 noon and it was ready. Yea! If I proceed further, you might be taking too much of my time for a review. More

WAITED A LONG TIME WOULD NOT TAKE COUPON I CAME IN FOR AN OIL CHANGE AND TIRE ROTATION. THE SERVICE GUY TOLD ME I NEEDED FRONT BRAKES AND ROTORS TURNED. I TOLD HIM I THOUGHT I HAD A COUPON. I CAME IN FOR AN OIL CHANGE AND TIRE ROTATION. THE SERVICE GUY TOLD ME I NEEDED FRONT BRAKES AND ROTORS TURNED. I TOLD HIM I THOUGHT I HAD A COUPON. HE GAVE ME 10% OFF. HE WOULD NOT TAKE MY COUPON FOR $89. HE SAID IT WAS JUST FOR THE BRAKES. I DON'T KNOW WHAT THAT MEANS. IT COST ME $178 FOR A FRONT BRAKE JOB. VERY DISAPPOINTED. More

10000 mile maintenance I have been happy with all my experiences with this dealership. Ashley was great. She was very professional and courteous. Very happy I purchased h I have been happy with all my experiences with this dealership. Ashley was great. She was very professional and courteous. Very happy I purchased here. More