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Mike Johnson's Hickory Toyota
Hickory, NC
966 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 966 reviews
June 18, 2016
Courteous Service Had a great experience getting my 5,000 mile checkup up yesterday. Ashley was super friendly and made sure my car was taken care of as quickly as poss Had a great experience getting my 5,000 mile checkup up yesterday. Ashley was super friendly and made sure my car was taken care of as quickly as possible. More
by ballshouse
Employees Worked With
Ashley Brown
June 18, 2016
Wonderful experience! Ashley was helpful and friendly. She got us in quickly and kept us updated on the status of the work being performed on the car. She was also nice to Ashley was helpful and friendly. She got us in quickly and kept us updated on the status of the work being performed on the car. She was also nice to my little boy, which is a plus! Great customer service skills! More
by awalker
Employees Worked With
Ashley
June 16, 2016
Recall issue I took my Toyota Camry in for a recall issue. The recall concerned a problem with the engine using excessive oil. The maintenance team changed the o I took my Toyota Camry in for a recall issue. The recall concerned a problem with the engine using excessive oil. The maintenance team changed the oil, did a consumption test, induction cleaning service, and replaces the cabin air filter. Time spent at the dealership was about three hours. Even though that was a long time to wait, Amanda Jenkins kept us aware of what was happening. Thanks to the popcorn, the magazines, and Amanda, the wait time was tolerable. A follow-up visit is planned to determine what will need to be done. Everyone was very helpful and professional. More
by nancy
Employees Worked With
Amanda Jenkins
June 14, 2016
35,000 maintenance. Left vehicle at 8:30 a.m.; picked up at 12:00 noon and it was ready. Yea! If I proceed further, you might be taking too much of my time for a review Left vehicle at 8:30 a.m.; picked up at 12:00 noon and it was ready. Yea! If I proceed further, you might be taking too much of my time for a review. More
by Satisfied customer at this visit!
Employees Worked With
Sorry, I forgot and don't have his card with me but he was very nice and professional!
June 13, 2016
WAITED A LONG TIME WOULD NOT TAKE COUPON I CAME IN FOR AN OIL CHANGE AND TIRE ROTATION. THE SERVICE GUY TOLD ME I NEEDED FRONT BRAKES AND ROTORS TURNED. I TOLD HIM I THOUGHT I HAD A COUPON. I CAME IN FOR AN OIL CHANGE AND TIRE ROTATION. THE SERVICE GUY TOLD ME I NEEDED FRONT BRAKES AND ROTORS TURNED. I TOLD HIM I THOUGHT I HAD A COUPON. HE GAVE ME 10% OFF. HE WOULD NOT TAKE MY COUPON FOR $89. HE SAID IT WAS JUST FOR THE BRAKES. I DON'T KNOW WHAT THAT MEANS. IT COST ME $178 FOR A FRONT BRAKE JOB. VERY DISAPPOINTED. More
by RAVMAN
Employees Worked With
JORGE RAMIREZ
June 12, 2016
60000 Service I always am able to get appointments on Saturdays. I know this wouldn't be possible anyplace else, so I will continue to take advantage of their conv I always am able to get appointments on Saturdays. I know this wouldn't be possible anyplace else, so I will continue to take advantage of their convenient and flexible scheduling. More
by Hudson
Employees Worked With
Cody
June 11, 2016
10000 mile maintenance I have been happy with all my experiences with this dealership. Ashley was great. She was very professional and courteous. Very happy I purchased h I have been happy with all my experiences with this dealership. Ashley was great. She was very professional and courteous. Very happy I purchased here. More
by Ann
Employees Worked With
Ashley Brown
June 11, 2016
35000 mile service. I was very pleased with the service the dealership of Mike Johnson Toyota of hickory preformed on my car on June 9. They all are friendly in the servi I was very pleased with the service the dealership of Mike Johnson Toyota of hickory preformed on my car on June 9. They all are friendly in the service department when you drive up. It's nice to see familiar faces as well. Very fast! More
by Girly
Employees Worked With
Tanner
June 08, 2016
Scheduled Service I was very pleased with the prompt, professional and friendly service when I took my truck in for it's scheduled 15000 mile oil change. Thank you! I was very pleased with the prompt, professional and friendly service when I took my truck in for it's scheduled 15000 mile oil change. Thank you! More
by bobbluemoon
Employees Worked With
Ashley
June 06, 2016
Service review I took my car in on 6/4 to have my 40,000 mile service. We were helped by Scott Wheatley. They were prompt, courteous, and explained everything they d I took my car in on 6/4 to have my 40,000 mile service. We were helped by Scott Wheatley. They were prompt, courteous, and explained everything they did when they were through. We always have our car serviced at Mike Johnson's and have had very good service. I will continue to take my car there. More
by purrceycat1
Employees Worked With
Scott Wheatley
