Mike Johnson's Hickory Toyota

excellent customer service Was attended to promptly when arriving on time, asked proper questions to determine reason for service call, was shown where to wait in wonderful cust Was attended to promptly when arriving on time, asked proper questions to determine reason for service call, was shown where to wait in wonderful customer waiting area which had food, drink, manicure service and tv for entertainment. More

Excellent service! Super excellent dealer (Mike Johnson's Hickory Toyota) and great service with Cindy (service rep). All the employees are great and very friendly in a Super excellent dealer (Mike Johnson's Hickory Toyota) and great service with Cindy (service rep). All the employees are great and very friendly in all departments! More

Excellent Service Experience I had an appointment with the Express Service for a 24 month maintenance .on my 2014 Camry. I was promptly met by Mandy Jenkins, and during the work I had an appointment with the Express Service for a 24 month maintenance .on my 2014 Camry. I was promptly met by Mandy Jenkins, and during the work order write-up she pointed out uneven wear on the left front tire, I requested an alignment be included with the maintenance. I was expecting to have to wait at least an hour, or more, but Mandy was able to get the alignment and maintenance work performed in about a half hour. Good job. More

Great Service and Great Deal Jeff Robinson and others were great. They listened to my needs and found a way to make me happy. I never felt pressured. It was an excellent experi Jeff Robinson and others were great. They listened to my needs and found a way to make me happy. I never felt pressured. It was an excellent experience More

Service! I have had my car serviced at Mike Johnson Toyota for the past 4 years. The service department is excellent ! My service advisor Brandon Sigmon is p I have had my car serviced at Mike Johnson Toyota for the past 4 years. The service department is excellent ! My service advisor Brandon Sigmon is professional, courteous and thorough. I appreciate the way he looks out for my safety. I trust him! Thank you. Brandon! Jane Hennis More

Way to go! Cody, Nick, Siggy and Amanda, are a fantastic team up on the hill in the express service center. I could not be more pleased with my service and all t Cody, Nick, Siggy and Amanda, are a fantastic team up on the hill in the express service center. I could not be more pleased with my service and all the hard work they did to make sure my vehicle was finished on time. I defiantly recommend everyone to go check out the service on the hill! More

Dream Car The customer service was awesome. The salesman, Jeff Robinson, really went out of his way to make sure I found the perfect car for me. Let me tell you The customer service was awesome. The salesman, Jeff Robinson, really went out of his way to make sure I found the perfect car for me. Let me tell you, I am not an easy person to please. Jeff had a great deal of patience and didn't pressure me at all. I found the perfect car BUT it had seats I didn't like. When I thought I was going back to the drawing board, Jeff asked my husband and I to give him two minutes. Upon his return he had the perfect solution and now... I am driving the car of my dreams. Perfect in every way. Great service, great customer service, friendly staff, no pressure sales, I would recommend Mike Johnson Toyota to anyone and Kudos to Jeff Robinson for going the extra mile! More

Great Price and customer service, ask for Bee Yang Shopped all the dealers in the Charlotte Area. Finally made a deal with Mike Johnson over the phone. Great management and great at negotiations Shopped all the dealers in the Charlotte Area. Finally made a deal with Mike Johnson over the phone. Great management and great at negotiations with customers. Purchased a Highlander and my Wife loves it. More

Great service department Very helpful service department. They had everything in stock that was needed to get my car in top shape and they work very hard to get your car fini Very helpful service department. They had everything in stock that was needed to get my car in top shape and they work very hard to get your car finished quickly. More