
Mike Johnson's Hickory Toyota
Hickory, NC
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Excellent Service Experience I had an appointment with the Express Service for a 24 month maintenance .on my 2014 Camry. I was promptly met by Mandy Jenkins, and during the work I had an appointment with the Express Service for a 24 month maintenance .on my 2014 Camry. I was promptly met by Mandy Jenkins, and during the work order write-up she pointed out uneven wear on the left front tire, I requested an alignment be included with the maintenance. I was expecting to have to wait at least an hour, or more, but Mandy was able to get the alignment and maintenance work performed in about a half hour. Good job. More
Great Service and Great Deal Jeff Robinson and others were great. They listened to my needs and found a way to make me happy. I never felt pressured. It was an excellent experi Jeff Robinson and others were great. They listened to my needs and found a way to make me happy. I never felt pressured. It was an excellent experience More
Service! I have had my car serviced at Mike Johnson Toyota for the past 4 years. The service department is excellent ! My service advisor Brandon Sigmon is p I have had my car serviced at Mike Johnson Toyota for the past 4 years. The service department is excellent ! My service advisor Brandon Sigmon is professional, courteous and thorough. I appreciate the way he looks out for my safety. I trust him! Thank you. Brandon! Jane Hennis More
Way to go! Cody, Nick, Siggy and Amanda, are a fantastic team up on the hill in the express service center. I could not be more pleased with my service and all t Cody, Nick, Siggy and Amanda, are a fantastic team up on the hill in the express service center. I could not be more pleased with my service and all the hard work they did to make sure my vehicle was finished on time. I defiantly recommend everyone to go check out the service on the hill! More
Dream Car The customer service was awesome. The salesman, Jeff Robinson, really went out of his way to make sure I found the perfect car for me. Let me tell you The customer service was awesome. The salesman, Jeff Robinson, really went out of his way to make sure I found the perfect car for me. Let me tell you, I am not an easy person to please. Jeff had a great deal of patience and didn't pressure me at all. I found the perfect car BUT it had seats I didn't like. When I thought I was going back to the drawing board, Jeff asked my husband and I to give him two minutes. Upon his return he had the perfect solution and now... I am driving the car of my dreams. Perfect in every way. Great service, great customer service, friendly staff, no pressure sales, I would recommend Mike Johnson Toyota to anyone and Kudos to Jeff Robinson for going the extra mile! More
Great Price and customer service, ask for Bee Yang Shopped all the dealers in the Charlotte Area. Finally made a deal with Mike Johnson over the phone. Great management and great at negotiations Shopped all the dealers in the Charlotte Area. Finally made a deal with Mike Johnson over the phone. Great management and great at negotiations with customers. Purchased a Highlander and my Wife loves it. More
Promise and Deliver Had my 2008 Camry in for an appointment at 9AM with a promise to have me out at 11AM. At 10:49 I was being shown the finished job. Britt Newman was he Had my 2008 Camry in for an appointment at 9AM with a promise to have me out at 11AM. At 10:49 I was being shown the finished job. Britt Newman was helpful, professional and really showed an interest in me not only as a customer but as a person as well. More
Great service department Very helpful service department. They had everything in stock that was needed to get my car in top shape and they work very hard to get your car fini Very helpful service department. They had everything in stock that was needed to get my car in top shape and they work very hard to get your car finished quickly. More
They understand the value of time. Awesome care and support. She communicated with me directly at every step, and cared that things were fixed properly. I will be returning for all my c Awesome care and support. She communicated with me directly at every step, and cared that things were fixed properly. I will be returning for all my car's service needs. More
Service above expectations We had a wonderful experience when we took our car here for service. Kristen helped us through every issue that can up and went above expectations. We We had a wonderful experience when we took our car here for service. Kristen helped us through every issue that can up and went above expectations. We will be going back! More