Mike Johnson's Hickory Toyota

Service Took my car in for the 25,000 mile service and a detail. I dropped it off because they were very busy in the service center and was told I could come Took my car in for the 25,000 mile service and a detail. I dropped it off because they were very busy in the service center and was told I could come pick it up at 3 that it would be done and at 12:00 my phone rang and it was Nick telling me my car was finished. Can't beat the great service! More

Overall a good experience Derrek Avery took good care of me when purchasing my new Tacoma. He was very kind and not overly pushy. We finally agreed on a price and a deal was ma Derrek Avery took good care of me when purchasing my new Tacoma. He was very kind and not overly pushy. We finally agreed on a price and a deal was made on a truck that did NOT include a tonneau cover for the bed (which was fine with me). I was told my truck would be delivered in about 2 weeks. A day or two later I received a call, I think from a sales manager, can't remember a name, but was told that if I wanted to wait a few more days for a truck, I could have one with 0 miles on it, and it would have a tonneau cover. Due to the fact it had 0 miles and a tonneau cover, I agreed to wait. When my truck was finally delivered, there was no tonneau cover, which wasn't originally negotiated with Derrek, but WAS a feature I was told on the phone the other truck would have and that's why I chose to go with that one. I told Derrek this, and when he asked his manager about it, I was called a liar (not to my face, but I could hear him being yelled at across the room I was sitting in) So I ended up not trying to fight for the tonneau cover. It wasn't Derrek Avery's fault. It wasn't in our original negotiations. BUT...in my opinion, he shouldn't have been yelled at, and I ESPECIALLY don't like being called a liar....EVER ( again, he wasn't calling me a liar to my face, I overheard my salesman being yelled at across the room). If I could remember the gentleman's name that was doing the yelling, I would drop his name here in a heartbeat so that you could all try and avoid him if you purchased through this dealership. The service department at my first 5,000 mile service was smooth, and fast. Trevor took good care of me. The facilities seem pretty nice. They have a cafe that I saw employees getting food and coffee from. I'm not sure if this is a perk for customers or not though. Buy here with confidence, but be wary of being promised things over the phone. Get them in writing. More

Great Service on my 2015 Toyota We took out 2015 in for the 25000 mile service. Tabatha was wonderful to work with, from making the appointment to sending us out the door. It means We took out 2015 in for the 25000 mile service. Tabatha was wonderful to work with, from making the appointment to sending us out the door. It means a lot to have a service group you can trust with your car. More

Great service and on time. Kept me informed of scheduled service and items needed that was not scheduled. The service has always been great and I expected the same and on time. Kept me informed of scheduled service and items needed that was not scheduled. The service has always been great and I expected the same during this service. More

I boutht a new 2016 Toyota 4 Runner Marcus was great to work with on my last purchase and I couldn't have asked for better service. We had been working with him on line and the day we c Marcus was great to work with on my last purchase and I couldn't have asked for better service. We had been working with him on line and the day we came in to buy the car he had come back in on a day that should have been his day off. That is dedication going beyond required! Thanks Marcus. More

Dependable Had my car in for inspection and, AS ALWAYS, Brandon made sure everything went well. I totally trust and depend on him to keep me on the road! Had my car in for inspection and, AS ALWAYS, Brandon made sure everything went well. I totally trust and depend on him to keep me on the road! More

Car Service Great service, My car was inspected, oil changed and tires rotated in a timely and courteous manner. Brandon did a great job. Thank you so much! Great service, My car was inspected, oil changed and tires rotated in a timely and courteous manner. Brandon did a great job. Thank you so much! More

Great service as always! Excellent as always. Got me in for a same day service! Said it would be an hour and a half, and did it in less than an hour. I highly recommend T Excellent as always. Got me in for a same day service! Said it would be an hour and a half, and did it in less than an hour. I highly recommend Trevor! Ask for him by name! More

Fantastic Experience "2017 Camry" My wife and I found ourselves looking for a new vehicle and went straight to Mike Johnson's Hickory Toyota. We have had very positive experiences wit My wife and I found ourselves looking for a new vehicle and went straight to Mike Johnson's Hickory Toyota. We have had very positive experiences with this dealership in the past, in fact we had purchased 2 other vehicles from here before. We were greeted by a sales associate named Peter Collins shortly after we arrived as we were looking at vehicles. Peter immediately made us feel comfortable and was very knowledgeable of the vehicles. From the test drive to the final purchase we had a very pleasant experience with this dealership and sales associate. My wife loves her new "BLUE" 2017 Toyota Camry and plans on keeping a relationship with the dealership for service and repairs in the future. We would like to give a SPECIAL thanks to Peter for all his assistance. More

Great Service! I have 4 vehicles and always take them to Mike Johnson Hickory Toyota to do the service on them. Scott Wheatley is a great service rep. He always ma I have 4 vehicles and always take them to Mike Johnson Hickory Toyota to do the service on them. Scott Wheatley is a great service rep. He always makes sure I have excellent service! More