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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
972 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 972 reviews

September 17, 2016

32,000 mile sevice Awesome service and fast with no hassle! I was greeted with a pleasant smile and they helped with a call back time. Enjoyed the great snacks as well i More

by Randy1475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
Sep 21, 2016 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review!

September 16, 2016

Brandon Sigmon is a very professional, knowledgeable and personable employee. Out of hundreds of customers he deals with he recognizes me when I pull onto the lot! More

by Oil change lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sigmon
Sep 20, 2016 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review and being a loyal customer!

September 16, 2016

Customer and outcome focused Great team here, esp Brandon Sigmon in service. Really appreciate your annex service shop on the hill. Fast and convenient service close to home in h More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B Sigmon
Sep 20, 2016 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review! We appreciate your business!

September 16, 2016

Outstanding service I bought a new Toyoya Tacoma and could not be happier. The team was very friendly and provided great service. I've bought a lot a cars and Mike John More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and Eric were great to work with
Sep 20, 2016 -

Mike Johnson's Hickory Toyota responded

Thanks so much and we are glad you had a wonderful experience!!!! We look forward to seeing you in the future!

September 15, 2016

Helpful staff Lounge area is comfortable during routine service. The service representative was helpful and friendly. Would recommend Mike Johnson Toyota over any More

by Nc7ewc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
Sep 20, 2016 -

Mike Johnson's Hickory Toyota responded

Thanks for the review!

August 25, 2016

Very pleased! John Best was great! He wasn't pushy or overbearing like other dealers! I walked into the dealership at ten till 8 and walked out shortly after 10 wit More

by Toyotagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Best
Aug 26, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We are glad you had a great experience. Thank you for your business and we look forward to seeing you again soon.

August 22, 2016

Great experience again Just purchased a new Rav4 for my daughter. Peter Collins and the entire Hickory Toyota team was great to work with. Honest and friendly group. 2nd Toy More

by RickM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Collins
Aug 22, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review! We appreciate your return business and look forward to serving you again soon.

August 22, 2016

Not the best here lately I took my car in for a normal service. When completed and I got my car back the service department had damaged my car. Everything was taken care of bu More

by Camry XLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Aug 22, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you for the review. We are sorry to hear you weren't happy with your service. I will forward this message to the service manager asap. you can also call our dealership and ask for Chris Brown. Again we hate that you were inconvenienced and hope you will give us a chance to fix the problem. Thank you for being a valued customer.

August 20, 2016

Service Took my car in for the 25,000 mile service and a detail. I dropped it off because they were very busy in the service center and was told I could come More

by JKS0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 22, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the great review. We are happy to serve you. Thank for being a customer and we look forward to seeing you again soon.

August 08, 2016

Overall a good experience Derrek Avery took good care of me when purchasing my new Tacoma. He was very kind and not overly pushy. We finally agreed on a price and a deal was ma More

by The Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrek Avery
Aug 08, 2016 -

Mike Johnson's Hickory Toyota responded

We apologize for your experience. It sounds like Derrick Avery took good care of you. We appreciate your feedback and will let proper management know. Thank you for trusting our service department and we hope to have your continued business.

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