Mike Johnson's Hickory Toyota

vehicle lease or purchase what a wonderful experience. Buying or leasing a vehicle is normally not a lot of fun and takes up much of your time. while I was wandering around Hic what a wonderful experience. Buying or leasing a vehicle is normally not a lot of fun and takes up much of your time. while I was wandering around Hickory Toyota The young lady who seemed very busy stopped in the middle of what she was doing and asked if she could help me. Her name was Samantha Fox (Sales Associate) and this started a fun sales experience. She was very customer focused, friendly and very attentive as to what you were looking for both model and price range. She was very open and had a great outlook and attitude and seemed to really enjoy helping customers find what they were looking for. When I arrived to pick up my new lease Samantha was busy as usual and had Dani Barrier help my wife and I to be comfortable while she started our paperwork. She was very efficient and we were on our way in a very reasonable amount of time. If dealers had more employees like these two they would sell more cars. THANKS SAMANTHA AND DANI...Dave More

Mike Johnson's Toyota is impressive, I have been very pleased with my Rav4. The service department is clean and the folks working are pleasant, No complaints at all. pleased with my Rav4. The service department is clean and the folks working are pleasant, No complaints at all. More

Not pleasent I came in because my 2019 Camry was acting crazy when I turned it off. It made a sound like the fuel pump was messing up. As well as drinking gas. Th I came in because my 2019 Camry was acting crazy when I turned it off. It made a sound like the fuel pump was messing up. As well as drinking gas. The service advisor told me that the fuel pump randomly come on and primes throughout the night. Which is absurd. I have never been so disrespected in all my life. I called another Toyota dealer and they said they had never heard of such crap in his years of being a service advisor. So I traded the car the next day. I will never buy from Mike Johnson More

Still satisfied since 1999 I just had my 17 Camry serviced and the experience was excellent as usual. Cindy Hall always take special care of all my vehicle's needs. I've been I just had my 17 Camry serviced and the experience was excellent as usual. Cindy Hall always take special care of all my vehicle's needs. I've been having my vehicles serviced at Mike Johnson's Hickory Toyota since 1999 and will continue to do so because of employees like Cindy. I'm also impressed with all the service techs that I have had the occasion to discuss some specific mechanical issue. I am a long time satisfied customer. More

As has always been the case, Tabitha exceeds my expectations and goes beyond what is required, exceptional! Service performed on my Tundra is always first rate. expectations and goes beyond what is required, exceptional! Service performed on my Tundra is always first rate. More

Great service team! Very happy. I visited the Hickory Toyota service department for the first time on 1/20/20. I was treated very well by the service team and my service writer (Cin I visited the Hickory Toyota service department for the first time on 1/20/20. I was treated very well by the service team and my service writer (Cindy Hall) was the epitome of professionalism. She walked me through the maintenance services being performed on my vehicle with the appropriate level of detail. The charges for the services provided was very reasonable (I know as I'm in the automotive business) and I would recommend the Hickory Toyota service department without any reservations. Thank you Hickory Toyota. More

The staff are very friendly and helpful. I'm always in and out very quickly. Will continue to take my car to them. Nice facility. and out very quickly. Will continue to take my car to them. Nice facility. More

Initial contact Lorie Horton. 15K service Initial contact Lorie Horton. Quickly scanned vehicle, asked what service, directed us to Lounge.Few minutes later shows us printout of alignment show Initial contact Lorie Horton. Quickly scanned vehicle, asked what service, directed us to Lounge.Few minutes later shows us printout of alignment showing rear passenger side wheel out of Spec, added Alignment to service. 30 minutes later received notice our car was ready. Thanks for the Awesome service. Until the next opportunity. More

Stephen is my person is the Hickory Toyota service department. I bought my car brand new from Mike Johnson Toyota in 2014. I have never taken it anywhere else to be serviced. People have come and gone department. I bought my car brand new from Mike Johnson Toyota in 2014. I have never taken it anywhere else to be serviced. People have come and gone but my satisfaction with the service department hasn’t changed. Thank you for making my car getting serviced effortless. Stephen gets 10 stars!!! More

Tacoma service Very impressed with Lindsey, the service writer. Explained all that was to be done and did so in an extremely friendly manner. This was my first time Very impressed with Lindsey, the service writer. Explained all that was to be done and did so in an extremely friendly manner. This was my first time having service done at Hickory Toyota and I will certainly return. Lindsey is a credit to your dealership. More