Mike Johnson's Hickory Toyota

I was at the dealership for three hours just getting my oil changed. The guy servicing my Toyota FJ Cruiser didn’t know what he was doing. On the previous visit they had stripped the hardware and so had oil changed. The guy servicing my Toyota FJ Cruiser didn’t know what he was doing. On the previous visit they had stripped the hardware and so had a difficult time getting the plate off under the car. They actually wanted to leave it off, I insisted they put it back on and I had to show them how to put it back on! Very disappointed as I purchased ther car here and have always had it serviced here, These guys didn’t really know what they were doing.. It should never take this long just to have your oil changed. Then they also wanted to charge me extra for the time it took. Amazing! More

Service was great like always,done in a timely manner,staff very professional they always go over the service and answer any questions that I may have. manner,staff very professional they always go over the service and answer any questions that I may have. More

Recall service Ray at Mike Johnson Toyota in Hickory was fantastic. He was knowledgeable, professional, kind and patient. See him if you ever need service at Mike Jo Ray at Mike Johnson Toyota in Hickory was fantastic. He was knowledgeable, professional, kind and patient. See him if you ever need service at Mike Johnson Toyota. More

The service is outstanding! From customer service to vehicle service we were treated as if we were the only customers there. They take customer service to another level! Job well done! vehicle service we were treated as if we were the only customers there. They take customer service to another level! Job well done! More

Thanks for the great, friendly and quick service!!! Always a great experience when I come in for my service visit! I like how everyone works together as a team. Always a great experience when I come in for my service visit! I like how everyone works together as a team. More

An awesome service team! And Jorge Ramirez explained everything in detail what was going on with my car. I'll be back soon! Derek Scott everything in detail what was going on with my car. I'll be back soon! Derek Scott More

Great service! I had my Toyota serviced recently & received great service. My husband had surgery 2 weeks ago & the staff helped him get out of the car. Everyone was I had my Toyota serviced recently & received great service. My husband had surgery 2 weeks ago & the staff helped him get out of the car. Everyone was very courteous & helpful. They done our service in a timely manner so my husband could get home & relax. We have been going to Mike Johnson's since 2010 & have never been disappointed in our service. More

Best car buying experience I have ever had. Samantha Fox was the best help ever. Very good person. I will be back!!!! I love this place. was the best help ever. Very good person. I will be back!!!! I love this place. More

Service I just can't say enough about the Dealership. Everyone is great and on par, they want you to feel like you are family. Thank you Dennis Carson I just can't say enough about the Dealership. Everyone is great and on par, they want you to feel like you are family. Thank you Dennis Carson More

a pleasure to work with it was a pleasure to work with our salesman James He went out of his way to make sure we got the vehicle we wanted We was very pleased very nice pers it was a pleasure to work with our salesman James He went out of his way to make sure we got the vehicle we wanted We was very pleased very nice person glad to do bussiness with James at mike johnson toyota More