
Mike Johnson's Hickory Toyota
Hickory, NC
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Everything was awesome!! Great customer service as always!!! Quick service and very professional representatives. Kept me informed on my vehicle. Always enjoy working with Cindy. always!!! Quick service and very professional representatives. Kept me informed on my vehicle. Always enjoy working with Cindy. More
Great place to buy and service!!!!!! 3 purchases and numerous trips to service dept they all are very helpful and make it happen . I will continue to buy and service with them. 3 purchases and numerous trips to service dept they all are very helpful and make it happen . I will continue to buy and service with them. More
My FJ Cruiser at 210,000 miles is just getting broken in. Thanks to Mike Johnson’s Toyota service department I feel secure in making a trip across country this summer. Thanks to Mike Johnson’s Toyota service department I feel secure in making a trip across country this summer. More
Ray is the best. Very professional, attentive, and understanding. Service was timely and courtious. I will not hesitate to call if I have any questions or concerns. understanding. Service was timely and courtious. I will not hesitate to call if I have any questions or concerns. More
i have purchased two vehicles here and always have them serviced at the dealership. I am always treated professionally and made to feel like I matter to them. Do business with confidence, they are great in serviced at the dealership. I am always treated professionally and made to feel like I matter to them. Do business with confidence, they are great in all areas. More
Service Center very customer oriented. Had appointment to have new tires for our 4-Runner. Was informed shortly after we arrived that the truck delivering our new tires had been delayed, Had appointment to have new tires for our 4-Runner. Was informed shortly after we arrived that the truck delivering our new tires had been delayed, so we were given a car to drive to go shopping, etc., while we were waiting, ( which I had planned to do anyway ), and this made our "extended wait" not an issue. Thanks Toyota for being so customer oriented. More
Great Service, very friendly and helpful. Willing to help and go the extra mile. The express service center is convenient to get your vehicle in and out in a timely manner. and go the extra mile. The express service center is convenient to get your vehicle in and out in a timely manner. More
Consistently top-quality service We have been taking our Corolla and Tacoma to Mike Johnson's Hickory Toyota for service and maintenance since moving to Hickory two years ago, and hav We have been taking our Corolla and Tacoma to Mike Johnson's Hickory Toyota for service and maintenance since moving to Hickory two years ago, and have found this to be a consistently outstanding Toyota dealership in terms of both workmanship and customer relations (thanks Cindy!). Additionally, unlike some dealership experiences elsewhere in the past, we have found Mike Johnson's prices on parts and services competitive with other local providers and so are content to remain loyal Toyota dealership customers here in Hickory. Highly recommended! More
I was at the dealership for three hours just getting my oil changed. The guy servicing my Toyota FJ Cruiser didn’t know what he was doing. On the previous visit they had stripped the hardware and so had oil changed. The guy servicing my Toyota FJ Cruiser didn’t know what he was doing. On the previous visit they had stripped the hardware and so had a difficult time getting the plate off under the car. They actually wanted to leave it off, I insisted they put it back on and I had to show them how to put it back on! Very disappointed as I purchased ther car here and have always had it serviced here, These guys didn’t really know what they were doing.. It should never take this long just to have your oil changed. Then they also wanted to charge me extra for the time it took. Amazing! More