
Mike Johnson's Hickory Toyota
Hickory, NC
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Excellent customer service. Brittany was amazing with scheduling and meeting me upon arrival. She answered every question with precision and a smile. I live 10 minutes from another Toyota dealership wh scheduling and meeting me upon arrival. She answered every question with precision and a smile. I live 10 minutes from another Toyota dealership where I have continually received unsatisfactory service. I will continue to drive one hour to Mike Johnson Toyota for excellent dependable service. Thank you More
GREAT CUSTOMER SERVICE CARE If you need car maintenance I would highly recommend Nick Julian at Mike Johnson's Hickory Toyota. He is not only friendly but a honest guy who will n If you need car maintenance I would highly recommend Nick Julian at Mike Johnson's Hickory Toyota. He is not only friendly but a honest guy who will not take advantage of you. That is hard to find in any business but especially in this type of business. My husband and I always uses Nick for our service care for both of our vehicles. More
Absolutely the best. Cindy Hall is the reason I take my car there to be serviced. She is the best. Overall service team is great and defintly takes care of my vehicle. I wish I could thank the service car there to be serviced. She is the best. Overall service team is great and defintly takes care of my vehicle. I wish I could thank the service technicians More
Outrageous Expense! Went in to get a faulty brake switch repaired and found out I also had a slow water pump leak, I authorized repair to both. To be fair I was told that Went in to get a faulty brake switch repaired and found out I also had a slow water pump leak, I authorized repair to both. To be fair I was told that it would be around $1200 to do this job. I probably should have shopped around, I didn't because it was convenient to get the repair done now. In the end, I was charged over $1300 for something that should probably cost half that in my opinion! So yes not very happy! More
Took my vehicle in Wednesday for an oil change and tire rotation.. received a 105 point inspection?? No fluids topped off no oil change! Won’t be back! rotation.. received a 105 point inspection?? No fluids topped off no oil change! Won’t be back! More
Excellent Service Department The service from Mike Johnson's Toyota has been exceptional. What a wonderful experience to be treated with respect and kindness by every member of t The service from Mike Johnson's Toyota has been exceptional. What a wonderful experience to be treated with respect and kindness by every member of this service team. Thanks for being so quick and responsive to the service needs of my vehicle. More
Dennis Carson did what he said he was going to do a good man to do business with he cares about your vehicle and also cares about your safety man to do business with he cares about your vehicle and also cares about your safety More
OUTSTANDING SERVICE GREETED BY NATE WATSON WHEN PULLED INTO SERVICE LINE. NATE ANSWERED MY QUESTIONS ABOUT MY VEHICLE AND LATER ANSWERED MORE QUESTIONS. WAS THERE ON 20 GREETED BY NATE WATSON WHEN PULLED INTO SERVICE LINE. NATE ANSWERED MY QUESTIONS ABOUT MY VEHICLE AND LATER ANSWERED MORE QUESTIONS. WAS THERE ON 2019 COROLLA RECALL . PART NOT AVAILABLE BUT SCHEDULED VEHICLE WHEN PART AVAILABLE. ANDY FARO SERVICED VEHICLE ON RECOMMENDATION FROM NATE WHICH PLEASED ME AND WAS A SURPRISE BECAUSE IT WAS MY FIRST VISIT FOR THE 2019 COROLLA. WELL SATISFIED WITH WAY VISIT TURNED OUT. More
Excellent Service MJT provided excellent service and patience. Their sales team was very easy to work with and l left with a car I really wanted. Recommend giving them MJT provided excellent service and patience. Their sales team was very easy to work with and l left with a car I really wanted. Recommend giving them a try. More
Great Service! Nick and Tony are very personable and take care of your car needs! I know that it will be done right and trust the recommendations given. We service Nick and Tony are very personable and take care of your car needs! I know that it will be done right and trust the recommendations given. We service our Toyota and Lexus and are extremely satisfied! Thank you!! More