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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
974 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 974 reviews

April 29, 2020

Excellent customer service. Brittany was amazing with scheduling and meeting me upon arrival. She answered every question with precision and a smile. I live 10 minutes from another Toyota dealership wh More

by Pb0726
Recommend Dealer
Yes
Employees Worked With
Brittany
Apr 30, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the kind words! We appreciate your business!

April 28, 2020

GREAT CUSTOMER SERVICE CARE If you need car maintenance I would highly recommend Nick Julian at Mike Johnson's Hickory Toyota. He is not only friendly but a honest guy who will n More

by deborah.holtzclaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Julian
Apr 29, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you so much Deborah!

April 27, 2020

Absolutely the best. Cindy Hall is the reason I take my car there to be serviced. She is the best. Overall service team is great and defintly takes care of my vehicle. I wish I could thank the service More

by Jfidure35
Recommend Dealer
Yes
Employees Worked With
Cindy Hall. Please give her a pat on the back.
Apr 27, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review!

April 22, 2020

Outrageous Expense! Went in to get a faulty brake switch repaired and found out I also had a slow water pump leak, I authorized repair to both. To be fair I was told that More

by gfweinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Norris
Apr 27, 2020 -

Mike Johnson's Hickory Toyota responded

We hate you don't feel you were treated fairly. We would love to speak to you regarding this situation. We will have our service manager reach out to you shortly.

April 18, 2020

Took my vehicle in Wednesday for an oil change and tire rotation.. received a 105 point inspection?? No fluids topped off no oil change! Won’t be back! More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Alan
Apr 27, 2020 -

Mike Johnson's Hickory Toyota responded

We strive for all our customers to receive 5 star treatment. Please feel free to give our GM, Andy Lawhon , a call on his direct line at 828-443-1531. He will be more than happy to help in any way possible.

April 15, 2020

Excellent Service Department The service from Mike Johnson's Toyota has been exceptional. What a wonderful experience to be treated with respect and kindness by every member of t More

by Green Bay Packer Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Carson
Apr 27, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you!

April 12, 2020

Dennis Carson did what he said he was going to do a good man to do business with he cares about your vehicle and also cares about your safety More

by stanleyshook61
Recommend Dealer
Yes
Employees Worked With
Dennis Carson
Apr 13, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review!

April 10, 2020

OUTSTANDING SERVICE GREETED BY NATE WATSON WHEN PULLED INTO SERVICE LINE. NATE ANSWERED MY QUESTIONS ABOUT MY VEHICLE AND LATER ANSWERED MORE QUESTIONS. WAS THERE ON 20 More

by Paul Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATE WATSON--ANDY FARO
Apr 13, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you Paul! We appreciate your business!

April 09, 2020

Excellent Service MJT provided excellent service and patience. Their sales team was very easy to work with and l left with a car I really wanted. Recommend giving them More

by L. S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faro, Andy . Nate Watson
Apr 09, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We appreciate it !

April 01, 2020

Great Service! Nick and Tony are very personable and take care of your car needs! I know that it will be done right and trust the recommendations given. We service More

by Laura R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Tony
Apr 02, 2020 -

Mike Johnson's Hickory Toyota responded

Thanks so much Laura! We appreciate you being a loyal customer and look forward to seeing you again soon.

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