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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
974 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 974 reviews

July 22, 2020

Jill in service is THE BEST!!! She made sure my vehicle Jill in service is THE BEST!!! She made sure my vehicle got a thorough inspection. She helped me get my Camry serviced. I'll definitely recommend More

by nfholmes
Recommend Dealer
Yes
Employees Worked With
Jill, Scott
Jul 23, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the kind words! Jill is the best!

July 22, 2020

Jill in service took very care of me. She was kind Very courteous,respectful. Went out of her way to help me. Thank You very much More

by crgwhite154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill
Jul 23, 2020 -

Mike Johnson's Hickory Toyota responded

Thanks for the review!

July 22, 2020

Lorie Horton was very helpful. Lorie took the time to answer all our questions and help us figure out some issues with our Rav4. Thanks, Lori! That's all I have to say More

by stitchers803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorie Horton
Jul 23, 2020 -

Mike Johnson's Hickory Toyota responded

We love to hear that! Thank you!

July 17, 2020

Randy Quinn is my go to!! Always takes care of everything we need and makes sure to do the job right! Couldn’t ask for better service! More

by bs65
Recommend Dealer
Yes
Employees Worked With
Randy Quinn
Jul 20, 2020 -

Mike Johnson's Hickory Toyota responded

We love Randy too! Thank you for the review!

July 17, 2020

5K Service Service was great! Even though they were very busy, things moved along smoothly. Megan Street understood the reason for my visit and made it a very More

by tomgorzoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Street-Extremely nice to work with. Top Shelf!!
Jul 20, 2020 -

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review!

July 16, 2020

I bought a 2-yr-old RAV4 from this dealership. The quoted price was not the price that wound up on my paperwork. Greg Willis repeatedly promised to refund the difference. Have not seen it yet. More

by Warrior Woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Willis, Andy Lawhon
Jul 20, 2020 -

Mike Johnson's Hickory Toyota responded

We apologize for any inconvenience. I believe you have already spoken to our GM and worked things out with him. Thank you for the review!

July 12, 2020

My advisor was great to work with and very knowledgeable. I will bring my car back in for service. I appreciate the work done to my truck. More

by Mcxprezz
Recommend Dealer
Yes
Employees Worked With
David Stevens
Jul 13, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the 5 stars!

July 11, 2020

My maintenance check-up The maintenance check was good on my 2019 Camry lease car. I was 15 minutes early for my appointment. I got an email the next day saying that I had mi More

by swwilliford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Kelsoe 01064
Jul 13, 2020 -

Mike Johnson's Hickory Toyota responded

We strive for all our customer to have a great experience! Thank you for bringing this to our attention. Our manager will be in touch shortly.

July 09, 2020

Jill in service was awesome...she is very knowledgeable and courteous...My rav was taken good care of...she kept in touch with me thru it all...gave me a rental and made sure my rav was ready in time for m More

by Dannyperkins1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill in service
Jul 09, 2020 -

Mike Johnson's Hickory Toyota responded

Thanks so much for the awesome 5-star review Dannyperkins1969! We think Jill is awesome too! Thank you for your business and taking the time to share your recent service experience. We look forward to serving you again soon!

July 09, 2020

The service was very good. There were a few changes from the original appointment, but the service representative made appropriate adjustments and made sure I was taken care of. More

by mc32701
Recommend Dealer
Yes
Employees Worked With
Matthew Copeland
Jul 10, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the great 5-star review mc32701! We appreciate your business and look forward to serving you again soon!

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