
Mike Johnson's Hickory Toyota
Hickory, NC
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Jill in service is THE BEST!!! She made sure my vehicle Jill in service is THE BEST!!! She made sure my vehicle got a thorough inspection. She helped me get my Camry serviced. I'll definitely recommend Jill in service is THE BEST!!! She made sure my vehicle got a thorough inspection. She helped me get my Camry serviced. I'll definitely recommend Jill and the team at Hickory Toyota. More
Lorie Horton was very helpful. Lorie took the time to answer all our questions and help us figure out some issues with our Rav4. Thanks, Lori! That's all I have to say Lorie took the time to answer all our questions and help us figure out some issues with our Rav4. Thanks, Lori! That's all I have to say More
5K Service Service was great! Even though they were very busy, things moved along smoothly. Megan Street understood the reason for my visit and made it a very Service was great! Even though they were very busy, things moved along smoothly. Megan Street understood the reason for my visit and made it a very pleasant visit. More
I bought a 2-yr-old RAV4 from this dealership. The quoted price was not the price that wound up on my paperwork. Greg Willis repeatedly promised to refund the difference. Have not seen it yet. The quoted price was not the price that wound up on my paperwork. Greg Willis repeatedly promised to refund the difference. Have not seen it yet. In fact, still no paperwork in the mail 2 weeks later. The general manager has also promised to look into matter and get back to me. Still waiting. More
My maintenance check-up The maintenance check was good on my 2019 Camry lease car. I was 15 minutes early for my appointment. I got an email the next day saying that I had mi The maintenance check was good on my 2019 Camry lease car. I was 15 minutes early for my appointment. I got an email the next day saying that I had missed my appointment. WHAT KIND OF RECORD KEEPING DO YOU HAVE THERE. I waited on my car in the customer waiting room. They never came an got me. I received a call on my cell saying my car was ready. More
Jill in service was awesome...she is very knowledgeable and courteous...My rav was taken good care of...she kept in touch with me thru it all...gave me a rental and made sure my rav was ready in time for m and courteous...My rav was taken good care of...she kept in touch with me thru it all...gave me a rental and made sure my rav was ready in time for my trip...I will not deal with anyone but her for my service needs...she is my Toyota hero More
The service was very good. There were a few changes from the original appointment, but the service representative made appropriate adjustments and made sure I was taken care of. the original appointment, but the service representative made appropriate adjustments and made sure I was taken care of. More