Mike Johnson's Hickory Toyota

If you’re in the market for a new or pre owned vehicle, you must go see Katelyn Hamm. She is one of the most respectful and caring salesperson I have ever dealt with. I have been looking for a vehicle for you must go see Katelyn Hamm. She is one of the most respectful and caring salesperson I have ever dealt with. I have been looking for a vehicle for my mother for over a year now. During my search online I found a beautiful Kia Sorento hybrid at Hickory Toyota with a great price. Just like everyone else, I thought it was too good to be true, but I sent a message anyway. Katelyn Hamm called me and went over the vehicle with me. She even went out of her way to get me a video of the Kia and helped me more then any other car dealership ever has. She was so polite and helpful in every way. This dealership has the cheapest prices on new and preowned vehicles that I can find anywhere. A big plus is was they are driving 4 hours each way, just to deliver me the vehicle. Also to help put my mind at ease when buying the vehicle, they offer a lifetime powertrain warranty on the vehicle for free. This is my first time buying from this company, so take it from me when I say I finally found a salesperson that actually cares about the people she sells vehicles to. I have delt with a lot of rude salesmen in the past. Including salesmen that try to sale you a vehicle you don’t want and add ons you don’t need. Hickory Toyota is the first dealership that actually asked me if I wanted to add an extended warranty, instead of just doing it and finding out later after everything was completed. The finance manager even worked with me to lower the price of the warranty so I could keep my payments low. This dealership is amazing. Before you buy your next vehicle, please give them a try, you won’t be disappointed. I am old fashion and hard to sell a vehicle too. But Katelyn Hamm and the managers made the whole process so easy and pleasant. This is the only dealership that didn’t stress me out when buy a vehicle. They left all the decisions to me and didn’t try to pressure me into anything. More

Mike Johnson's Hickory Toyota is my go-to service department for my 1998 T-100 truck. This week the starter required replacement. Service Adviser TJ is wonderful to work with as he kept me informed t department for my 1998 T-100 truck. This week the starter required replacement. Service Adviser TJ is wonderful to work with as he kept me informed throughout the process (replacement had to be ordered due to vehicle age) and made certain I was satisfied with the repair. Throughout the years with my T-100, I have used many of the surrounding Toyota dealerships for maintenance work. I have found Mike Johnson's Hickory Toyota the most efficient and trustworthy. I also appreciate the inhouse cafe. Will continue to drive the distance from Mooresville as I put another 1K on a very dependable truck. More

The dealership and service center have always done great for me! My service center rep Cindy Hall-Bolten is a rockstar in my book, she always goes above and beyond for me and I am so thankful, I have a seri for me! My service center rep Cindy Hall-Bolten is a rockstar in my book, she always goes above and beyond for me and I am so thankful, I have a serious medical condition and she always remembers to ask how I am and she makes sure my car is safe for me because I travel to Charlotte often to the transplant center there. More

Called my go-to Service Advisor, Cindy. She is always flexible about scheduling my appointment. Once there, we discuss my vehicle's service needs. She keeps me advised of the status in a ti She is always flexible about scheduling my appointment. Once there, we discuss my vehicle's service needs. She keeps me advised of the status in a timely manner. When ready, she arranges a courtesy ride to and from the dealership. More

Really good service person clean and treated me with respect, overall good experience. Will return respect, overall good experience. Will return More

Service appointment was good today, got out in less than an hour but no oil change was involved. Usually takes 1.5 to 2 hrs for that which is too long for me. That's my only complaint with them over the pas an hour but no oil change was involved. Usually takes 1.5 to 2 hrs for that which is too long for me. That's my only complaint with them over the past 3 years .....an appointment rather than a walk up session doesn't necessarily mean a quick turn around. My service provider I've used for many years and our other vehicles can easily do all that in less than an hour with an appointment. More

Mike Johnson Toyota Service Department is very organized and professional. All service personnel are friendly, knowledgeable and accommodating. My expectations are high but these folks have met them each ti and professional. All service personnel are friendly, knowledgeable and accommodating. My expectations are high but these folks have met them each time that I have visited. More

This service department is very professional and efficient. TJ was great! They explained everything about the service and sent updates while we waited. The waiting experience was great everything w efficient. TJ was great! They explained everything about the service and sent updates while we waited. The waiting experience was great everything was extremely clean, food from the snack bar was really good. Overall a very pleasant and professional experience. More

I had my oil changed and tire rotation on 3/09/24. The Service Department personnel were very nice. Everything was done in a timely manner. I was pleasantly pleased. Dennis and Mark were extreme The Service Department personnel were very nice. Everything was done in a timely manner. I was pleasantly pleased. Dennis and Mark were extremely helpful and courteous. I would recommend this dealership to anyone. Jana Crouch Conover, NC More

Great no hassle experience at this dealership. Everyone was a pleasure to work with. Thank you Katelyn! When my daughter is ready for a new car she’s coming to this dealership!! Everyone was a pleasure to work with. Thank you Katelyn! When my daughter is ready for a new car she’s coming to this dealership!! More