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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
966 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 966 reviews

March 21, 2024

The dealership and service center have always done great for me! My service center rep Cindy Hall-Bolten is a rockstar in my book, she always goes above and beyond for me and I am so thankful, I have a seri More

by clockee73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolten
Mar 22, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave such a great review! We're so glad that Cindy was able to assist you! Thank you again for your business, see you next time!

March 14, 2024

Called my go-to Service Advisor, Cindy. She is always flexible about scheduling my appointment. Once there, we discuss my vehicle's service needs. She keeps me advised of the status in a ti More

by Mike Johnson's Toyota Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim.
Mar 14, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review!!

March 14, 2024

Really good service person clean and treated me with respect, overall good experience. Will return More

by bruceyergler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark johnson
Mar 15, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for your business! We appreciate you taking the time to leave such a positive review!

March 13, 2024

Service appointment was good today, got out in less than an hour but no oil change was involved. Usually takes 1.5 to 2 hrs for that which is too long for me. That's my only complaint with them over the pas More

by bpetree1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Mar 14, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave us a review! We appreciate your business!

March 12, 2024

Mike Johnson Toyota Service Department is very organized and professional. All service personnel are friendly, knowledgeable and accommodating. My expectations are high but these folks have met them each ti More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie, I think
Mar 14, 2024 -

Mike Johnson's Hickory Toyota responded

We're so glad you had a 5-star experience! Thank you for your business!

March 11, 2024

This service department is very professional and efficient. TJ was great! They explained everything about the service and sent updates while we waited. The waiting experience was great everything w More

by peterson_4054
Recommend Dealer
Yes
Employees Worked With
TJ in service was great!
Mar 11, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the awesome review! We really appreciate you taking the time out to share your recent experience with us and look forward to serving you again soon!

March 11, 2024

I had my oil changed and tire rotation on 3/09/24. The Service Department personnel were very nice. Everything was done in a timely manner. I was pleasantly pleased. Dennis and Mark were extreme More

by jccrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Carson, Mark in Service Dept.
Mar 11, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the awesome review Jana! We really appreciate you taking the time out to share your recent experience with us and look forward to serving you again soon!

March 11, 2024

Great no hassle experience at this dealership. Everyone was a pleasure to work with. Thank you Katelyn! When my daughter is ready for a new car she’s coming to this dealership!! More

by Rhlanier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Hamm
Mar 11, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review! We appreciate your business!!

March 11, 2024

I had a very pleasant experience at Mike Johnson Toyota buying my new Highlander. Katelyn Hamm was my sales Associate and she was very knowledgeable and helpful. I would highly recommend anyone planning to More

by Raymond
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katelyn Hamm
Mar 11, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review! We appreciate your business!

March 08, 2024

Although, I've blew a bag on servicing my car last year alone which could have been a big downpayment toward a new car, the technician there are very experience and highly skilled and will get your car run More

by J. Cha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Hall Bolten
Mar 11, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such an awesome review! We appreciate your business!

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