Mike Johnson's Hickory Toyota

Oil/filter change. Reset TPMS and rotate tires Dropped by to make appointment. Cody told me he could take care of me right then. Spent less than an hour for everything to be completed. Very impres Dropped by to make appointment. Cody told me he could take care of me right then. Spent less than an hour for everything to be completed. Very impressed with this Toyota Service Center. Highly recommend them! More

Lorie Horton is who assisted me on my 45000 check. She was really professional. When my car was ready she came and apologized for taking so long. I told her I didn’t feel like it took so long. I am happy was really professional. When my car was ready she came and apologized for taking so long. I told her I didn’t feel like it took so long. I am happy with the service with my car. So happy I bought from Mike Johnson More

Amazing service!! Their service department is unbelievable!! We have been to other Toyota service departments and nothing compares to this one. Staff were attentive; se Their service department is unbelievable!! We have been to other Toyota service departments and nothing compares to this one. Staff were attentive; service was complete and timely. My husband and I were in awe of the offer to take us to the mall or any place close to the service department. We had thought we would rent a car--no need-- their staff took us wherever we wanted...and picked us up! Jill, one of the staff who scheduled our service and then eagerly help us with any needs we had, was one in a million!! VERY attentive !! After leaving, we remembered we had a question about our navigation system which we had forgotten to ask. We returned to the dealer and JIll jumped in our car and helped us figure it out. The part she couldn't help with required her asking a colleague. She did and texted us a response and solved our issue. We were most impressed with Mike Johnson's staff and service!! And , we will return!! More

Service visit. I have been very pleased with the quality of service here since buying a vehicle in 2014.My most recent visit for an oil change was made even better b I have been very pleased with the quality of service here since buying a vehicle in 2014.My most recent visit for an oil change was made even better by the exceptional attitude and professionalism of "Cody Kelsoe".My wife and I both stated after leaving how refreshing it was to deal with someone who actually cares about there job,it was much appreciated. More

I was there for my maintenance check up matt was my service employee that I had he was great and the lady whose name I dont remember was also very nice and helpful service employee that I had he was great and the lady whose name I dont remember was also very nice and helpful More

Recent visit to service dept I am very pleased with my treatment getting the service done on my Camry. Matt Copeland was most professional and kept me up-to date on what was goin I am very pleased with my treatment getting the service done on my Camry. Matt Copeland was most professional and kept me up-to date on what was going on with my car. More

I had taken my sister's 2018 truck in OPfor the oil change, simple job , no big deal. What the big deal is is the way I was treated, Jill is the customer service that waited on me. She kepted me infor change, simple job , no big deal. What the big deal is is the way I was treated, Jill is the customer service that waited on me. She kepted me informed on when the tech started on the truck and everything else the tech was checking on. Jill even informed me about a recall I new nothing about. She informed me on the time table that the recall was on and said there would no issues on getting it back in for it. Mind you my sister would no listen to me and went to Winston to buy her truck, BIG MISTAKE. Since then I have taken it back to Winston and realized how terrible their customers service department is. That's why I ended up at Mike Johnson, the customer service really goes beyond all means to make it as easy as possible. As far as Jill goes , I can't see where there is any one as helpful, knowledgeable, understanding, and caring as she is. Another reason why Mike Johnson is going to be the next place I will go when I replace my 4-Runner. More

I have bought 3 vehicles from Mike Johnson’s Toyota. They service all 3 for me. They are very fast and efficient. The way they treat there customers is better then any other dealership I have dealt with. I h service all 3 for me. They are very fast and efficient. The way they treat there customers is better then any other dealership I have dealt with. I highly recommend buying a vehicle from Mike Johnson’s Toyota More

Recall Assistance Austin did a great job helping with our Prius recall which we had received from the manufacturer. Austin did a great job and helped us with some other Austin did a great job helping with our Prius recall which we had received from the manufacturer. Austin did a great job and helped us with some other service needed. More

During my recent visit to have my car maintenance, I was very pleased with Austin Gouge. He was pleasant, kind and attentive in letting me know all the facts. very pleased with Austin Gouge. He was pleasant, kind and attentive in letting me know all the facts. More