Mike Johnson's Hickory Toyota

I had my 2015 Toyota RV4 in for an oil change. Allen was the person who took care of my vehicle. He was helpful, courteous and pleasant to work with. If I can pick with whom I can work with Allen was the person who took care of my vehicle. He was helpful, courteous and pleasant to work with. If I can pick with whom I can work with at this company I would prefer to work with Allen or someone with his personality. Thank You Allen. Job Well Done. More

I called and scheduled my first service with Jess. They picked up my car, took it in and serviced it, then it was brought back to me in a very timely manner. They did an excellent job! They picked up my car, took it in and serviced it, then it was brought back to me in a very timely manner. They did an excellent job! More

I gave Cyndi Bolton 5 stars because she was very professional and was extremely nice. The team was great when we arrived early for our apt and worked us in quickly. Our car was serviced and we were professional and was extremely nice. The team was great when we arrived early for our apt and worked us in quickly. Our car was serviced and we were out before it was even time for our apt. Great service. More

Check engine light was on my Toyota Highlander so I brought it in. They told me I needed $1,400 worth of work and that my water pump was bad. Took it to John Wooten and was told the water pump was fine brought it in. They told me I needed $1,400 worth of work and that my water pump was bad. Took it to John Wooten and was told the water pump was fine and the work I needed was a total of $422 the dealership lied to me and tried to take advantage of me. More

Took my wife's 2024 Camry for its first service. Made an appointment, everything went smoothly. Service folks were kind an helpful. Great experience. Made an appointment, everything went smoothly. Service folks were kind an helpful. Great experience. More

White glove service. The staff rolls out the red carpet for you. The waiting room amenities are top notch. The staff rolls out the red carpet for you. The waiting room amenities are top notch. More

Tires at good cost, buy 3 get one for $1 - service team is knowledgeable and helpful - 5/5 is knowledgeable and helpful - 5/5 More

Called my go-to Service Advisor Cindy on a Saturday. I had a safety concern about my truck. She told me to bring my truck over. Took care of my repair and scheduled service at the same time. I had a safety concern about my truck. She told me to bring my truck over. Took care of my repair and scheduled service at the same time. More

Outstanding customer service and maintenance work. Highly recommend this dealership. We’ve been committed customers for almost 10 years! Highly recommend this dealership. We’ve been committed customers for almost 10 years! More

I have a vehicle that is less than 4 years old with 50,000 miles. I perform regular maintenance. Each time I bring my vehicle in for routine service, I am told that it needs other maintenance. For exam 50,000 miles. I perform regular maintenance. Each time I bring my vehicle in for routine service, I am told that it needs other maintenance. For example, I have new tires that have 10K on them and was told I need to replace them. I've been told I need alignment and flushing of systems and denied the work, then am told the next time that there isn't anything wrong. I've witnessed this type of "solicitation" with other customers awaiting service. On my last visit, the service tech told me that they keep a record of the services I deny and it will hurt my vehicle trade-in value. I find this treatment of the customer to be intimidating and harassing. More