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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
968 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 968 reviews

May 02, 2024

JR was great. He was professional and friendly. My recall item was handled promptly, I will be back when needed. More

by Dmw51515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR in service bay
May 02, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review, we appreciate you business! See you next time!

April 29, 2024

on time very polite and respectful informed me of what was done.very good place More

by drg2662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept asst manager
Apr 30, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the 5-Star review!

April 27, 2024

Love this Toyota Dealership. Fast, friendly and honest service. Never have any issues yet. Took my SUV yesterday to get running boards installed, Aaron Little kept me informed ab More

by jbzuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eckhoff and Aaron Little
Apr 30, 2024 -

Mike Johnson's Hickory Toyota responded

We're so glad you had such a great experience with Aaron and our dealership! We appreciate your business!

April 25, 2024

Friendly service and very quick. Car was kept very clean. Love that you get text updates about what is going on and very generous waiting area. No complaints! More

by kvncutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Apr 25, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review! We appreciate your business!

April 24, 2024

Service department associate needs to disclose costs of different services before work is initiated. Example, I would not pay $20 for rotation of tires because where I bought tires, that company will rota More

by Danny Yount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
Apr 25, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, Danny. Please reach out to Andy Lawhon, our General Manager at 828.443.1531 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

April 21, 2024

Service rep was very helpful and the service time was quick. He took the time to talk to me and answer any questions or concerns that I may have had. Will definitely be bringing my 4Runner back here for More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Hudnall
Apr 24, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review David!

April 19, 2024

Great service dealing with service advisor Aaron Little getting my new Toyota Venza serviced. Aaron has taken a lot of time explaining the entertainment/navigation system and helped to set it up exactly as More

by jonridings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Little
Apr 24, 2024 -

Mike Johnson's Hickory Toyota responded

We appreciate your business! Thank you for leaving such a kind review! We will pass along the words to Aaron!

April 19, 2024

Excellent! ! They Exceed Every Customer Car Care Quality Performance A - Z! Best Services Every Way! More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Apr 24, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such an awesome review! We appreciate your business!

April 18, 2024

I had my 2015 Toyota RV4 in for an oil change. Allen was the person who took care of my vehicle. He was helpful, courteous and pleasant to work with. If I can pick with whom I can work with More

by sheesheeav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolette Reed
Apr 18, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the 5-Star review! We appreciate your business!!

April 17, 2024

I called and scheduled my first service with Jess. They picked up my car, took it in and serviced it, then it was brought back to me in a very timely manner. They did an excellent job! More

by se
Recommend Dealer
Yes
Employees Worked With
Jess
Apr 18, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the 5-Star review! We appreciate your business!