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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
966 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 966 reviews

April 27, 2024

Love this Toyota Dealership. Fast, friendly and honest service. Never have any issues yet. Took my SUV yesterday to get running boards installed, Aaron Little kept me informed ab More

by jbzuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eckhoff and Aaron Little
Apr 30, 2024 -

Mike Johnson's Hickory Toyota responded

We're so glad you had such a great experience with Aaron and our dealership! We appreciate your business!

April 25, 2024

Friendly service and very quick. Car was kept very clean. Love that you get text updates about what is going on and very generous waiting area. No complaints! More

by kvncutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Apr 25, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review! We appreciate your business!

April 24, 2024

Service department associate needs to disclose costs of different services before work is initiated. Example, I would not pay $20 for rotation of tires because where I bought tires, that company will rota More

by Danny Yount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
Apr 25, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, Danny. Please reach out to Andy Lawhon, our General Manager at 828.443.1531 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

April 21, 2024

Service rep was very helpful and the service time was quick. He took the time to talk to me and answer any questions or concerns that I may have had. Will definitely be bringing my 4Runner back here for More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Hudnall
Apr 24, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review David!

April 19, 2024

Great service dealing with service advisor Aaron Little getting my new Toyota Venza serviced. Aaron has taken a lot of time explaining the entertainment/navigation system and helped to set it up exactly as More

by jonridings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Little
Apr 24, 2024 -

Mike Johnson's Hickory Toyota responded

We appreciate your business! Thank you for leaving such a kind review! We will pass along the words to Aaron!

April 19, 2024

Excellent! ! They Exceed Every Customer Car Care Quality Performance A - Z! Best Services Every Way! More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Apr 24, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such an awesome review! We appreciate your business!

April 18, 2024

I had my 2015 Toyota RV4 in for an oil change. Allen was the person who took care of my vehicle. He was helpful, courteous and pleasant to work with. If I can pick with whom I can work with More

by sheesheeav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolette Reed
Apr 18, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the 5-Star review! We appreciate your business!!

April 17, 2024

I called and scheduled my first service with Jess. They picked up my car, took it in and serviced it, then it was brought back to me in a very timely manner. They did an excellent job! More

by se
Recommend Dealer
Yes
Employees Worked With
Jess
Apr 18, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the 5-Star review! We appreciate your business!

April 17, 2024

I gave Cyndi Bolton 5 stars because she was very professional and was extremely nice. The team was great when we arrived early for our apt and worked us in quickly. Our car was serviced and we were More

by trishj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyndi Bolton, Christi in Customer Service and I am unsure of the nice young man who greeted us. 5 stars to all of them.
Apr 18, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for leaving such a great review! We appreciate your business!

April 16, 2024

Check engine light was on my Toyota Highlander so I brought it in. They told me I needed $1,400 worth of work and that my water pump was bad. Took it to John Wooten and was told the water pump was fine More

by charles.shirah2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Apr 16, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. Please reach out to Andy Lawhon, our General Manager at 828.443.1531 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!