Mike Johnson's Hickory Toyota

Took my car in on a Thursday because AC wasn't working. Told me they could fix it but all the parts wouldn't be in until Monday. Rather than have me bring it back on Monday, they kept the car and offered m Told me they could fix it but all the parts wouldn't be in until Monday. Rather than have me bring it back on Monday, they kept the car and offered me a free rental car for the duration. Car was fixed and I picked it up Monday at noon as promised. Jose was very pleasant and helpful with all questions I had. Ended up buying a new (used) truck which included the dealership picking up the $1700+ tab for the repairs! Excellent customer service! More

Mark Johnson assisted me in my oil change and his customer service was excellent. I would highly recommend you see Mark at Mike Johnson Toyota for your next oil change customer service was excellent. I would highly recommend you see Mark at Mike Johnson Toyota for your next oil change More

Thr service team ssistedme in my oil change. The customer service was excellent . I would recommend Jickory Toyota. The customer service was excellent . I would recommend Jickory Toyota. More

The service team at Mike Johnson Toyota takes great care of out Toyota and Lexus vehicles EVERY TIME! We drive from Wilkes County and they always find a convenient appointment for us, get our vehicles done of out Toyota and Lexus vehicles EVERY TIME! We drive from Wilkes County and they always find a convenient appointment for us, get our vehicles done in a timely manner and prioritize needed repairs , balanced with normal maintenance items. Ryan Bartlett is our go to guy! More

Lori was very kind and professional in handling my appointment. Thank you for being a team player! appointment. Thank you for being a team player! More

I stopped in to talk to a sales rep on Friday, July 29th and got help from a so called sales rep by the name Vvladimir Arturo Alvarez he was very disrespectful, very rude, and very unprofessional. I was wan and got help from a so called sales rep by the name Vvladimir Arturo Alvarez he was very disrespectful, very rude, and very unprofessional. I was wanting to purchase a 2022 Toyota Corolla for our family he did not give us proper information and detail about the questions we asked him firm and thorough. The way he speaks to clients is very inappropriate and not ethical to the client. He is the reason why many of us clients who want to purchase a vehicle have a bad taste of car salesman. He has made me make the choice to never even step foot at the dealership ever again not even for service. After hearing good things about the dealership he ruined my experience there. I do not know why they hired an employee who would allow him to treat clients that are wanting to purchase vehicles from toyota there. More

Lorie quickly responded to my service request and kept me posted on the progress throughout the service. Very punctual and professional. posted on the progress throughout the service. Very punctual and professional. More

I was in an out, they showed me things that needed to addressed in the near future. Shelby was very helpful and polite. addressed in the near future. Shelby was very helpful and polite. More

I appreciate the service department ability to schedule my vehicle for prompt service. I also appreciate the knowledge and experience and willingness to help that is demonstrated by the service staff. "T my vehicle for prompt service. I also appreciate the knowledge and experience and willingness to help that is demonstrated by the service staff. "Thanks especially to Cindy Hall! More

I use this dealer for all my Toyota servicing. I find them friendly, prompt and keep to schedule. They will keep you informed along the way of how the service is going and the waiting room is cl I find them friendly, prompt and keep to schedule. They will keep you informed along the way of how the service is going and the waiting room is clean and comfortable. All the staff are very friendly. More