
Mike Johnson's Hickory Toyota
Hickory, NC
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Always an excellent experience at this dealership! The service advisors are always cheerful and keep in touch every step of the way Great place to get your service! The service advisors are always cheerful and keep in touch every step of the way Great place to get your service! More
I brought my 2022 Tundra in for some recall work. I worked with Aaron who accurately gave me the time estimate to perform the work. He was able to get my 10K work done in the same timeframe. Excelle I worked with Aaron who accurately gave me the time estimate to perform the work. He was able to get my 10K work done in the same timeframe. Excellent job. More
Great dealership to buy a car from. I have never been disappointed. The sales people are always friendly and respectful, never pushy. The service center is always fast, reliable, and co I have never been disappointed. The sales people are always friendly and respectful, never pushy. The service center is always fast, reliable, and courteous. I highly recommend if you are in the market for a new or used car. More
Always does a great job! Lorie Horton was very helpful and professional. I would recommend this shop to everyone. They keep you updated on what type of service you need. Lorie Horton was very helpful and professional. I would recommend this shop to everyone. They keep you updated on what type of service you need. More
Very disappointed in my last service call. Went in to replace a battery under warranty. After 2 and a half hours they said they would need a diagnostic test. I told them I just wanted the batt Went in to replace a battery under warranty. After 2 and a half hours they said they would need a diagnostic test. I told them I just wanted the battery replaced. Another guy came back and said I have to charge the battery for 1 and a half hours before I replace the battery. I took it to Advance before I brought it to Hickory Toyota and they said it's your battery. What did you do for 2 and a half hours. If you knew you needed to charge the battery before you can replace one that is under warranty why would you not do this when you see the cold cranking amps were low. More
On time, fast service, no pressure. Gives me the owner the information I need to make best decision. Cindy Hall always makes herself available to give advice and accurate assessments. Gives me the owner the information I need to make best decision. Cindy Hall always makes herself available to give advice and accurate assessments. More
I've been dealing with the Toyota of Hickory in North Carolina since I moved here since 2014 they always been very courteous helpful I never ever had any problem with the service or any of the sales peop Carolina since I moved here since 2014 they always been very courteous helpful I never ever had any problem with the service or any of the sales people they're all so friendly and courteous More