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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
974 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 975 reviews

February 12, 2023

The service I received for my vehicle was superior! All device employees were knowledgeable and friendly. Wait time was minimal. I will definitely get my vehicle serviced at this location again! More

by Stitchnelvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Feb 20, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the review! We look forward to helping you again next time!

January 31, 2023

The folks in this dealership were true professionals. Service was exceptional and efficient. A refreshing maintenance experience as they didn't try to push work on me that wasn't necessary. Will defin More

by Green Bay Packer Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Carson
Jan 31, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for taking time out of your day to leave us review! We appreciate your business and look forward to seeing you again!

January 29, 2023

They’re professional and service is always a good timing. They always explain if they see any problems and let me know my options. More

by Er52valle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 31, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the review! We appreciate your business!

January 20, 2023

Great and efficient customer service. Very helpful and friendly. Good wait time and wonderful accommodations while waiting. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 31, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the review Jackie!

January 11, 2023

Another outstanding performance from Ryan Bartlett’s guys as they provided another upgrade on my TRD Off-road 4Runner. Ryan provided pros and cons on what I wanted to do. As always I went with his recommenda More

by US Army Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bartlett
Jan 11, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you again for trusting us to help you with your 4Runner upgrades! Your business is much appreciated. We will pass along the kind words to Ryan and his team!

December 30, 2022

My buying experience was good and the first service was good. My service with the collision center was not good but they did make it right. My last visit with the service department took 3 hours even with More

by uncrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcia Arnold, Nicolette Reed
Dec 30, 2022 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

December 30, 2022

They have always been exceptionally nice and treated me well . Great services . I have no complaints . I would recommend them to anyone . More

by dalexander28601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Jan 03, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for taking time out of your day to leave us a review!

December 28, 2022

Servicio rápido. conveniencia de doble idioma para los que no hablan muy bien el inglés. Fast service. Dual language convenience for those who don't speak En More

by Genaro Báez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan morales
December 26, 2022

Great service department. My wife had to drive 20 miles to get there but we needed a starter battery for my 2012 Camry Hybrid. AAA was able to start the car for us. Autozon More

by rzeller917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
December 22, 2022

I have always bought and leased vehicles from Mike Johnson because of the service, sales team and professionals that follow up after the sale, I would recommend everyone to give them a try before you More

by bryanallenut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
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