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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
974 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 974 reviews

March 22, 2023

This is by far the best dealership around to get the best of every service!! So thankful for this team always taking the best care of all my cars! More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lambert
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review Brittany! We appreciate your business!

March 22, 2023

15000 mile checkup. Rotate tires and all of the various inspections. Said I needed tires balanced, rotated, and 4 wheel alignment. Today one day later after the paper More

by tbwojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

March 22, 2023

I Absolutely Love This Dealership. Brandy was excellent. No Problems and A Wonderful Experience 😊. Super. More

by bristol_sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Sexton, Shaun Kobrin. They were both so helpful and on top of everything I needed. , Brandi French
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the review! We appreciate your business and will see you next time!

March 20, 2023

They have always been kind and easy to work with! Brandy Sexton is the best! She kept me updated the entire time! Thanks again! More

by Mitzi Minyard
Recommend Dealer
Yes
Employees Worked With
Brandy Sexton
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for leaving us such a great review Mitzi! We will pass along the kind words to Brandy!

March 18, 2023

The service center and express service have always been friendly, professional, and efficient. They are honest and responsive. I drive half an hour to have my Camry serviced here because they treat custome More

by hollybrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
Mar 20, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the review! We're so glad we were able to help!

March 18, 2023

Have my 2021 Corolla serviced on Thursday March 16th was very pleased with the service. They even ran the car through the car wash. Thank You More

by Setzerdanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcia Arnold
Mar 20, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the review! We're so glad we were able to help!

March 16, 2023

Fast service with awesome advisor. I'd ask for Wayne for any of your needs. More

by dhartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Wilson
Mar 20, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review!

March 16, 2023

Servicing yesterday on my Highlander - called Cody to schedule and he got me in immediately. Great communication with service department as to the updates my car needed. Service completed quickly. Tha More

by egarmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Kelsoe
Mar 20, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review!

March 15, 2023

Brandi took the time to evaluate our comments and concerns. We are pleased with the service experience. More

by mjimison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Tolbert
Mar 16, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the review, and the kind words about Brandi!

March 13, 2023

The service staff was incredibly helpful, and my car service was completed quickly. My service provider kept me updated during the process, and got me back on the road in a flash. More

by jandkmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Service
Mar 16, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review!

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