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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
970 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 970 reviews

March 31, 2023

Lorie Horton did a wonderful job when I took my truck in for a recall appointment. She was very helpful and professional. More

by Roscoe Drake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorie Horton
Mar 31, 2023 -

Roscoe Drake responded

Lorie Horton did a wonderful job when I took my truck in for a recall appointment. She was very helpful and professional.

March 28, 2023

I have been with this dealership since 2000 and have been very pleased and will continue with them More

by yayaworkman
Recommend Dealer
Yes
Employees Worked With
Wayne wilson
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the kind review, and trusting us for so long to help you with your vehicle! See you next time!

March 25, 2023

Had my car serviced there last week and Brandi was the one who helped me. She was very knowledgeable, courteous and helpful. She made certain everything was taken care of and that my work was done prompt More

by Wcannon75
Recommend Dealer
Yes
Employees Worked With
Brandi French
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for taking time out of your day to leave us a review! We appreciate your business!

March 25, 2023

Brandi did a wonderful job from checking us in to check out. Thanks for great service. More

by barbarahawks5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We will pass along the kind words to Brandi!

March 24, 2023

Best service department by far. Brandy was attentive and took great care of me. Always kept me informed every step of my service. I highly recommend her when you visit. More

by Sinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Brandy
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review! We will pass along the kind words to Brandy!

March 23, 2023

Great service did not take over an hour to get my car serviced Cindy Bolton is one of the best to work with she knows what she is doing More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi French
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the review Andrew!

March 22, 2023

This is by far the best dealership around to get the best of every service!! So thankful for this team always taking the best care of all my cars! More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lambert
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review Brittany! We appreciate your business!

March 22, 2023

15000 mile checkup. Rotate tires and all of the various inspections. Said I needed tires balanced, rotated, and 4 wheel alignment. Today one day later after the paper More

by tbwojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

March 22, 2023

I Absolutely Love This Dealership. Brandy was excellent. No Problems and A Wonderful Experience 😊. Super. More

by bristol_sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Sexton, Shaun Kobrin. They were both so helpful and on top of everything I needed. , Brandi French
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the review! We appreciate your business and will see you next time!

March 20, 2023

They have always been kind and easy to work with! Brandy Sexton is the best! She kept me updated the entire time! Thanks again! More

by Mitzi Minyard
Recommend Dealer
Yes
Employees Worked With
Brandy Sexton
Mar 29, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for leaving us such a great review Mitzi! We will pass along the kind words to Brandy!

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