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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
970 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 970 reviews

May 07, 2023

Brandy was really great in explaining the repairs and recommendations, along with the payment s. Will continue to use Brandy and the Mike Johnson team. More

by joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
May 23, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the review, Joey!

May 03, 2023

Yesterday, I went in for an oil change on my 2023 Tacoma. Initially, there was a minor problem however my service writer, Art Ortiz, was able to straighten it out and took good care of me. That's what serv More

by Rdesi32
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Hunt
May 23, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the review and the kind words about Art! We appreciate your repeat business and look forward to helping you in the future!

April 28, 2023

Brandy was great to work with on my 4Runner service. Look forward to working again with her on my future visits. More

by jmldn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Sexton
May 23, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the review! We appreciate your business!

April 22, 2023

I ask some questions about my 2017 tundra TRD PRO that had nothing to do with the inspection I was having done that day!!! They went out of their way to assist and answer my questions!!!!! More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He waited on me at top of hill for inspection
Apr 26, 2023 -

Mike Johnson's Hickory Toyota responded

That's great to hear! Thanks for the great review Lee!

April 21, 2023

Appointment was on time and great experience as usual! Cindy was knowledgeable and kept me updated and was got me out of there as quickly as possible! More

by Brian C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy from service department
Apr 26, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you Brian! We're glad we were able to help you!

April 19, 2023

Mike Johnson Hickory Toyota is very well organized. The appointment process was easy and the process was efficient from check in to departure. More

by Willard C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 26, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you Willard! We're so glad we were able to help! See you next time!

April 13, 2023

Had a problem with numerous dash board lights on and Lorie was great getting it checked out! More

by bolton.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorie Horton
Apr 26, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review!

April 12, 2023

I bought my Chevy Trax from them about two weeks ago. I’ve had some trouble with the car and I gave a bad review. They was good about contacting me and making things right. All in all I would recommend t More

by Sad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold
Apr 26, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad we were able to help! Enjoy your Chevy Trax!!

April 08, 2023

Laurie, our service rep, did a fantastic job. She kept us informed, serviced and on our way with no problems. 5 Star effort. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie
Apr 26, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you Sean for the kind review!

April 03, 2023

your service rep did a remarkable job handling the service on my 2021 Highlander. She was very polite and knowledgeable More

by hdnchurch
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold
Apr 26, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for taking time out of your day to leave us a review!

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