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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
966 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 966 reviews

June 02, 2024

Loved my experience at Mike jhonson Toyota Scott wher was absolutely amazing and helped me in anyway possible with no pressure at all and was very knowledgeable! My wife and kids loved talking with him! If a More

by Andrew dollar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott wher
Jun 03, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you Andrew for taking the time to leave us such a great review! We appreciate your business!

May 31, 2024

I had the pleasure of working with Scott Wehr. 10 out of 10 service, very effective communicator, knowledgeable about his job and each car on the lot, he is patient, I highly recommend buying a ca More

by Admclaughlin2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott wehr
Jun 03, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review! We appreciate your business!

May 30, 2024

After finding the car I wanted online and placing a deposit over the phone and driving 2 hours to the dealership, the car was revealed with hail damage. We were encouraged to accept the car as is and g More

by jeffro73
Recommend Dealer
Yes
Employees Worked With
Sales Manager
May 31, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue,. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Andy Lawhon, our General Manager at 828.443.1531 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

Jun 01, 2024 -

jeffro73 responded

Sales staff went above a beyond to make this right. I didn’t think it was possible. We are happy owners of our new Toyota. Thanks to everyone at Hickory Toyota.

May 18, 2024

Excellent service from the beginning to the end! ! We weren’t expecting to buy a vehicle that day, but with the outstanding help and guidance from sales associate, James Koerner, we left with a Highl More

by Conleys4Christ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Koerner
May 21, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review! We appreciate your business! Enjoy your new Highlander!

May 10, 2024

When I got there my service guy was really nice and was quick to get my car back. Loved the service and will definitely be going back to get my car serviced there. More

by Meagan
Recommend Dealer
Yes
Employees Worked With
Tyler Stokes
May 13, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review Meagan!

May 05, 2024

Do not hesitate purchasing from this dealer! Ashton Holt worked with me remotely on the price and made the in-store purchase very streamlined and easy. More

by sterlingsmith1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Holt
May 13, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review Sterling! We appreciate your business!

May 03, 2024

Car was in and out within the promised time frame. Express oil change parking area is very small. No problem but crowded. More

by garryh454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service assistant manager
May 13, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave us a review! We appreciate you business!

May 03, 2024

Outstanding service department! I purchased my 2023 Tacoma last year, and have brought it in for its various service checks. Each time I’ve arrived, Cindy the service rep was ther More

by Rdobbins66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
May 13, 2024 -

Mike Johnson's Hickory Toyota responded

Wow, thank you for such a wonderful review Randy! We're so glad that Cindy gave you such a great experience. We look forward to helping you again in the future for all things Toyota! Thank you for your service sir. Take care.

May 02, 2024

JR was great. He was professional and friendly. My recall item was handled promptly, I will be back when needed. More

by Dmw51515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR in service bay
May 02, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review, we appreciate you business! See you next time!

April 29, 2024

on time very polite and respectful informed me of what was done.very good place More

by drg2662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept asst manager
Apr 30, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the 5-Star review!

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