Mike Johnson's Hickory Toyota

I scheduled an appointment for an oil change on Saturday 6.29.24 at 7:40 AM. Arrived 15 min before scheduled appt and went into waiting areas. The associate Jess Holland came in 2x to try to sell me tires a 6.29.24 at 7:40 AM. Arrived 15 min before scheduled appt and went into waiting areas. The associate Jess Holland came in 2x to try to sell me tires and a filter, but I politely declined. She came back to let me know my car was ready and to pay. I paid and proceeded to my car which was backed in at the front door. I immediately noticed my car was damaged when I was approaching so I went back to ask what was hit in my car. She came out and was unsure- her manager Steven then walked out to advise the only thing that could have been hit was the bay door, but the driver wouldn't have realized he hit it due to it being on the passenger side. He then proceeded to let me know he didn't understand what the big deal was as they were going to get it fixed! The big deal is your team was going to let me leave and not say a single word! I went into the dealership, spoke with Nathaniel R.(service Manger) who took pictures of the damages and I was promised a call today to let me know when to bring the car in; in true Toyota fashion- they never called as we are now at 5 PM! Back store- we have purchased 7 vehicles from this lot and still own 5 of them sadly we will look elsewhere next time. I would not recommend the service dept as they will wreck your vehicle and not tell you. Thankfully I had not left the lot. More

Scott Wehr provided professional service and was very helpful. He didn't pressure me and worked hard to get me the best deal. I will continue working with him. TYSVM Scott :-) helpful. He didn't pressure me and worked hard to get me the best deal. I will continue working with him. TYSVM Scott :-) More

Scott Wehr went above and beyond to make sure that I was taken care of. Scott worked with me to insure that both parties were happy with the deal we came up with. He stayed after closing time helping me, an taken care of. Scott worked with me to insure that both parties were happy with the deal we came up with. He stayed after closing time helping me, and then on the following day was ready and available with the truck pulled out and ready for me to inspect again the next day. Not only is Scott an amazing salesman to work with, the whole staff at Mike Johnson Toyota were amazing. My family and I have now purchased 6 vehicles from Mike Johnson Toyota and we will continue to do business with them in the future. If you need to call on anyone I would call on Scott. His knowledge, patience, and calm demeanor is a breath of fresh air in the car industry. More

Loved my experience at Mike jhonson Toyota Scott wher was absolutely amazing and helped me in anyway possible with no pressure at all and was very knowledgeable! My wife and kids loved talking with him! If a absolutely amazing and helped me in anyway possible with no pressure at all and was very knowledgeable! My wife and kids loved talking with him! If anybody is looking for a new or used Toyota I definitely recommend going to Mike Johnson Toyota and ask for Scott wher you won’t be disappointed he is the best! More

I had the pleasure of working with Scott Wehr. 10 out of 10 service, very effective communicator, knowledgeable about his job and each car on the lot, he is patient, I highly recommend buying a ca 10 out of 10 service, very effective communicator, knowledgeable about his job and each car on the lot, he is patient, I highly recommend buying a car here. More

After finding the car I wanted online and placing a deposit over the phone and driving 2 hours to the dealership, the car was revealed with hail damage. We were encouraged to accept the car as is and g deposit over the phone and driving 2 hours to the dealership, the car was revealed with hail damage. We were encouraged to accept the car as is and get it fixed later. The service manager made it clear that they simply “fix” the damage and sell as new. We left without compensation for our time or fuel for the 4 hour round trip trek we made. Had we known the car was damaged, we would not have bothered. More

Excellent service from the beginning to the end! ! We weren’t expecting to buy a vehicle that day, but with the outstanding help and guidance from sales associate, James Koerner, we left with a Highl ! We weren’t expecting to buy a vehicle that day, but with the outstanding help and guidance from sales associate, James Koerner, we left with a Highlander! As wonderful as everyone at Mike Johnson’s Toyota was/is, there wouldn’t be a sale if not for the sales associates and James is your man!! If you’re in the market for a new/used vehicle I highly recommend Mike Johnson’s and PLEASE ask for James!! This guy is the very best!!!!! More

When I got there my service guy was really nice and was quick to get my car back. Loved the service and will definitely be going back to get my car serviced there. quick to get my car back. Loved the service and will definitely be going back to get my car serviced there. More

Do not hesitate purchasing from this dealer! Ashton Holt worked with me remotely on the price and made the in-store purchase very streamlined and easy. Ashton Holt worked with me remotely on the price and made the in-store purchase very streamlined and easy. More

Car was in and out within the promised time frame. Express oil change parking area is very small. No problem but crowded. Express oil change parking area is very small. No problem but crowded. More