Mike Johnson's Hickory Toyota
Hickory, NC
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I had a lot of work done to my highlander, over ten thousand dollars, and these people from service writer, Lorrie, to mechanic Trey, treated me like I was a King. My car runs better now than when I b thousand dollars, and these people from service writer, Lorrie, to mechanic Trey, treated me like I was a King. My car runs better now than when I bought it. This work came from my ignorance of letting some shade tree mechanic get his hands on my car. Never again!!!! My hat goes off to Mike Johnson for running such a great business. More
I popped in w/o an appointment for an oil change. Easy in and out. Hayley was extremely professional. You need to keep this young lady. She is a gem. Help is hard to find but good help is another st Easy in and out. Hayley was extremely professional. You need to keep this young lady. She is a gem. Help is hard to find but good help is another story. More
I was a little disappointed when I arrived for a 7:30 am appointment and was told that it would be an hour and a half. But Art made it right by getting Tim to give me a ride home. Then Tim told me that he appointment and was told that it would be an hour and a half. But Art made it right by getting Tim to give me a ride home. Then Tim told me that he would bring my car back to me at home. That made my day. And it was so easy to pay online. Great service. Thank you More
Not impressed, long wait for a scheduled maintenance service. The upsales were redictuous and wanted to charge me when I have a service contract for 6 years Free!! Might have to choose another dealershi service. The upsales were redictuous and wanted to charge me when I have a service contract for 6 years Free!! Might have to choose another dealership in the future! More
Had my required service. It is nice to see that the service department was looking at other issues that might arise. They made good recommendations and completed the work i It is nice to see that the service department was looking at other issues that might arise. They made good recommendations and completed the work in a reasonable amount of time. More
Outstanding 👍🏻👍🏻 There is Toyota dealer’s closer to us but we chose mike Johnson’s because of previous experience’s they have our business for life definitely worth the drive 👍🏻👍🏻 us but we chose mike Johnson’s because of previous experience’s they have our business for life definitely worth the drive 👍🏻👍🏻 More
My advisor was Lorie and she did an amazing job helping me get in and out. I would definitely come back on my next service to see her again! 10/10! me get in and out. I would definitely come back on my next service to see her again! 10/10! More
Excellent service, nice and kind employees! ! The waiting areas are clean and neat that make your wait very comfortable. It’s not a burden to take my car to be checked. ! The waiting areas are clean and neat that make your wait very comfortable. It’s not a burden to take my car to be checked. More
Took our RAV4 back in for the 12 month service after they failed to do the required oil change the first time. This time was much more efficient as they did the quick oil and filter change quickly and courte failed to do the required oil change the first time. This time was much more efficient as they did the quick oil and filter change quickly and courteously. Much better experience than the first time! More