Mike Johnson's Hickory Toyota

The service was good. Art Ortiz was very professional, and I enjoyed working with him. Art Ortiz was very professional, and I enjoyed working with him. More

Great customer service provided by Cindy Bolton. Explained what the mechanic replaced, summary of charges & communicated throughout the process. Thank you! Explained what the mechanic replaced, summary of charges & communicated throughout the process. Thank you! More

First class service always done right. Very helpful service advisors and service technicians. 5 Stars Very helpful service advisors and service technicians. 5 Stars More

First class service always done right. Very helpful service advisors and service technicians. 5 Stars Very helpful service advisors and service technicians. 5 Stars More

Always great service for my vehicle, staff is friendly, Lori Horton does a fine job Lori Horton does a fine job More

I am completely satisfied with the brake job and replacement of the water pump on my RAV4. Cindy my service advisor is very pleasant to deal with and all the staff are very friendly and involved wit replacement of the water pump on my RAV4. Cindy my service advisor is very pleasant to deal with and all the staff are very friendly and involved with making me completely satisfied with my experience. More

I've been a loyal customer for many years and always get excellent service from them. excellent service from them. More

Excellent service with timely appointments. Refreshments available for free and frequent updates on vehicle service Refreshments available for free and frequent updates on vehicle service More

Cindy in service dept is always wonderful to work with. She goes above and beyond addressing any concerns or questions I have. She goes above and beyond addressing any concerns or questions I have. More

Our perennial experience with the Service Department at M.J.'s Toyota dealership in Hickory has been marked by excellence -- they are top of the class in terms of quality workmanship and courtesy to the cu M.J.'s Toyota dealership in Hickory has been marked by excellence -- they are top of the class in terms of quality workmanship and courtesy to the customer; and a special shout-out as always to Cindy Bolton nee Hall, whose professionalism and caring attitude keeps us coming back. More