Back

Mike Johnson's Hickory Toyota

Hickory, NC

4.8
966 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

Directions

By Type

Showing 966 reviews

August 11, 2023

I came in for a car inspection that was due. The job was performed in a reasonable amount of time with no problems. More

by Jdu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Moore, Kristopher Stephen
Aug 15, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review!

August 10, 2023

Unexpected and urgent service needed for our Corolla -- so praise once again to Cindy Hall Bolton who despite it being her day off made sure our paperwork got done and passed to her colleague Tyler (also a More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Hall Bolton -- 5 stars; Tyler
Aug 15, 2023 -

Mike Johnson's Hickory Toyota responded

Hey Brian thanks for the great review, we appreciate your business!

August 07, 2023

The service was good. Art Ortiz was very professional, and I enjoyed working with him. More

by whowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Ortiz
Aug 07, 2023 -

whowell responded

Art is very professional.

Aug 15, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review!

July 30, 2023

Great customer service provided by Cindy Bolton. Explained what the mechanic replaced, summary of charges & communicated throughout the process. Thank you! More

by ecupirate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Aug 03, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the great review! We appreciate your business!

July 28, 2023

First class service always done right. Very helpful service advisors and service technicians. 5 Stars More

by ronniesetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Aug 03, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the review Ronnie!

July 28, 2023

First class service always done right. Very helpful service advisors and service technicians. 5 Stars More

by ronniesetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Aug 03, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the review Ronnie!

July 28, 2023

Always great service for my vehicle, staff is friendly, Lori Horton does a fine job More

by Boogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Horton
Aug 03, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad to hear of your experience! Thank you for the review, and your business!

July 28, 2023

I am completely satisfied with the brake job and replacement of the water pump on my RAV4. Cindy my service advisor is very pleasant to deal with and all the staff are very friendly and involved wit More

by wmcdhoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy my service advisor
Aug 03, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave us such a great review! See you next time!

July 26, 2023

I've been a loyal customer for many years and always get excellent service from them. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold
Aug 03, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review Jamie!

July 26, 2023

Excellent service with timely appointments. Refreshments available for free and frequent updates on vehicle service More

by crumleychip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold
Aug 03, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for stopping by and using our service department! We appreciate your business!

...
16
...