Mike Johnson's Hickory Toyota
Hickory, NC
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I realized my tire pressure was low and called Cindy and she said we got you girl. So I took my car and she took care of the rest and I am now safe to drive my family. I was #1 to them and taken care of. Th she said we got you girl. So I took my car and she took care of the rest and I am now safe to drive my family. I was #1 to them and taken care of. Thank you Mike Johnson Service Center and Cindy Bolton ❤️ More
Excellent experience! Cindy Bolton and Tracy Brown did an outstanding job supporting my needs and repairing my vehicle. I was given a loaner vehicle and regular updates on Cindy Bolton and Tracy Brown did an outstanding job supporting my needs and repairing my vehicle. I was given a loaner vehicle and regular updates on the progress of the repairs. I could not ask for better service. A++ More
I had to wait an hour and 40 minutes for an oil change and tire rotation, even with an appointment. I had to go out to the service area to ask about the wait and was told, "Oh, I was just about to come g and tire rotation, even with an appointment. I had to go out to the service area to ask about the wait and was told, "Oh, I was just about to come get you." She did not appear to be in a hurry. Then I was charged over $120 for a service that I was told, when I purchased the car, would be free for the first year. A manager checked my records and apologized, but then told me that only first two oil changes would be free. It is not worth it for me to drive 45 minutes to sit for that long for one more free oil change, and when my time is not valued. More
Was worried I had an oil leak so I brought my vehicle in to be checked, McKaylee and Mike checked it over and assured be of no leak, changed my oil, and told me to come in in 1000 miles for recheck to make to be checked, McKaylee and Mike checked it over and assured be of no leak, changed my oil, and told me to come in in 1000 miles for recheck to make sure. Was done in a timely manner and made me aware I’d need tires soon. Great duo there in express service! More