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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
968 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 968 reviews

September 02, 2023

Tyler took good care of my vehicle. I would recommend getting your car serviced here. More

by SMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zuleg
Sep 06, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad to hear that Tyler was able to help you with your service! We appreciate your business!

August 29, 2023

Excellent experience! Cindy Bolton and Tracy Brown did an outstanding job supporting my needs and repairing my vehicle. I was given a loaner vehicle and regular updates on More

by Andy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Sep 06, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review, Andy! We appreciate your business!

August 27, 2023

Staff is very friendly. The atmosphere is great and they are very informative and explain in detail items concerning your vehicle. More

by Donny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy
Aug 28, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave us such a great review!

August 24, 2023

I had a great experience with Steven Watts. He was very helpful got me in and out very quickly! More

by destiny1162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Watts, Brandi French, Marcia Arnold, Nicolette Reed
Aug 25, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave such a great review! We appreciate your business!

August 21, 2023

Always professional and courteous. The service team is awesome! Never take my baby anywhere else. More

by lisameadows8598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Aug 21, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you so much for leaving such a great review!

August 20, 2023

I had to wait an hour and 40 minutes for an oil change and tire rotation, even with an appointment. I had to go out to the service area to ask about the wait and was told, "Oh, I was just about to come g More

by aloosebead
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi French, Marcia Arnold
Aug 21, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

August 20, 2023

Was worried I had an oil leak so I brought my vehicle in to be checked, McKaylee and Mike checked it over and assured be of no leak, changed my oil, and told me to come in in 1000 miles for recheck to make More

by Aldame76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckaylee service advisor and Mike tech
Aug 21, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review!

August 20, 2023

I had an appointment and they promised they could complete my service on time so I wasn't late and they kept their promise! More

by deldiablo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of nane
Aug 21, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave a great review!

August 19, 2023

We’ve been working with Hunter Eckhoff at Mike Johnson’s Hickory Toyota in Hickory, NC I’ve never worked with a better, more helpful car salesman in my life. He is super responsive, honest and hardworking. More

by abbeytice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Eckhoff
Aug 21, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad that Hunter was able to help you! Thanks for the great review!

August 18, 2023

Excellent customer service. Could not believe how quickly they completed the service on our vehicle and we were on our way home. Very professional staff. Will continue to use More

by ellerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
Aug 21, 2023 -

Mike Johnson's Hickory Toyota responded

We appreciate your business!

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