Mike Johnson's Hickory Toyota

Staff is very friendly. The atmosphere is great and they are very informative and explain in detail items concerning your vehicle. The atmosphere is great and they are very informative and explain in detail items concerning your vehicle. More

I had a great experience with Steven Watts. He was very helpful got me in and out very quickly! He was very helpful got me in and out very quickly! More

Always professional and courteous. The service team is awesome! Never take my baby anywhere else. The service team is awesome! Never take my baby anywhere else. More

I had to wait an hour and 40 minutes for an oil change and tire rotation, even with an appointment. I had to go out to the service area to ask about the wait and was told, "Oh, I was just about to come g and tire rotation, even with an appointment. I had to go out to the service area to ask about the wait and was told, "Oh, I was just about to come get you." She did not appear to be in a hurry. Then I was charged over $120 for a service that I was told, when I purchased the car, would be free for the first year. A manager checked my records and apologized, but then told me that only first two oil changes would be free. It is not worth it for me to drive 45 minutes to sit for that long for one more free oil change, and when my time is not valued. More

Was worried I had an oil leak so I brought my vehicle in to be checked, McKaylee and Mike checked it over and assured be of no leak, changed my oil, and told me to come in in 1000 miles for recheck to make to be checked, McKaylee and Mike checked it over and assured be of no leak, changed my oil, and told me to come in in 1000 miles for recheck to make sure. Was done in a timely manner and made me aware I’d need tires soon. Great duo there in express service! More

I had an appointment and they promised they could complete my service on time so I wasn't late and they kept their promise! complete my service on time so I wasn't late and they kept their promise! More

We’ve been working with Hunter Eckhoff at Mike Johnson’s Hickory Toyota in Hickory, NC I’ve never worked with a better, more helpful car salesman in my life. He is super responsive, honest and hardworking. Hickory Toyota in Hickory, NC I’ve never worked with a better, more helpful car salesman in my life. He is super responsive, honest and hardworking. I can’t say enough about how great our experience has been. More

Anytime I have come into the dealership for service, whether with an appointment or came in without one, I have been greeted courteously. Asked how I could be helped. My go-to service advisor Cindy Hal whether with an appointment or came in without one, I have been greeted courteously. Asked how I could be helped. My go-to service advisor Cindy Hall-Bolton always helps me with anything I need. Other service advisors have been helpful to me also. More

Excellent customer service. Could not believe how quickly they completed the service on our vehicle and we were on our way home. Very professional staff. Will continue to use Could not believe how quickly they completed the service on our vehicle and we were on our way home. Very professional staff. Will continue to use their service department. More

Very professional and took care of my needs. Very good set up and car was done in a timely manner. Very good set up and car was done in a timely manner. More