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Mike Johnson's Hickory Toyota

Hickory, NC

Overview
Reviews
4.8
974 Reviews
Call Dealership (828) 328-5586
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435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 974 reviews

October 01, 2023

Great service at the service department. Art did a great job making sure that everything was taken care of. More

by Trucker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art in the service department
Report | Print
Oct 05, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad to hear that Art was able to assist you! Thank you for your business!

September 28, 2023

Randy made this a smooth & efficient process. Thank you. The large wait area was very accommodating with close restrooms & waters, etc. for customers. More

by sylviagilliland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Quinn, Asst. Mgr in Service Dept
Report | Print
Oct 05, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review!

September 23, 2023

The nicest place to go! Mr Watts was very nice.Just started going to Mike Johnson’s Toyota and always get the best service.Everyone is so nice,through,and fast job.Very good More

by sandraburnettSissiekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Watts
Report | Print
Sep 25, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review! We're so happy to hear that Mr. Watts was able to assist you. Thanks for visiting out store, we'll see you next time!

Sep 25, 2023 -

sandraburnettSissiekay responded

Very welcome !

September 23, 2023

I want to thank Lorie the great customer service she gave me. I appreciate that More

by crgwhite154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennie Carson and Lorie
Report | Print
Sep 25, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad that Lorie was able to assist you! We appreciate your business, see you next time!

September 22, 2023

Timely, lorie got me in and out quick for my service job on Sept. 21. Thanks Lorie, you are the best!!!! More

by Lee Glover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorie in service
Report | Print
Sep 22, 2023 -

Lee Glover responded

Most efficient dealer I have ever dealt with.

September 17, 2023

Carson was great, but the technicians was slow. I sat for two hours for a oil change and tire rotation. More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson
Report | Print
Sep 21, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, Dustin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

September 16, 2023

I was able to get an appointment in a timely manner. Upon arrival, the check in was easy and the service fast . Skyla is a good choice as a service representative. More

by jkhodges1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyla
Report | Print
Sep 21, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We appreciate your business!

September 15, 2023

Skyla Lund was very nice to work with in the service department. She updated me frequently about the progress of my vehicle. More

by used2bluckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyla Lund
Report | Print
Sep 15, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for allowing us to service your vehicle! We appreciate your business!

September 14, 2023

Dylan Elliott in the Service Department was great to work with. He also did preliminary work by checking my records and letting me know what else I may need to have done besides the servicing this time. He w More

by susanbiglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot, Dylan
Report | Print
Sep 15, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review and for trusting us to help with your service needs!

September 12, 2023

Robert provided wonderful customer service with good communication skills discussing the condition of my vehicle. More

by leronegore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Sep 12, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We appreciate your business!

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