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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
968 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 968 reviews

October 14, 2023

Very professional and caring service; l like the added touch of the mechanic’s video to explain to me how he serviced my car! More

by senorabueh29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Oct 17, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad to hear of your excellent experience! Thank you for the great review!

October 05, 2023

I went in to set up an appointment for new tires. Cindy Bolton asked if I wanted to go ahead if the tires were in stock. They were and Cindy proceeded to get the installation process started. After i More

by snwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Oct 10, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review! We're so glad Cindy was able to assist you. We appreciate your business!

October 04, 2023

They were very efficient and friendly gave me updated of the progress progress of what they were doing More

by dertoy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold
Oct 05, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We appreciate your business!

October 04, 2023

We recently bought a RAV4 and we love it. Our salesman was Eric and he did an outstanding job helping us through the process. I can't say enough positive comments about this dealership except More

by davidyovonda@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric-5 Stars
Oct 05, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We appreciate you taking the time!

October 01, 2023

Great service at the service department. Art did a great job making sure that everything was taken care of. More

by Trucker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art in the service department
Oct 05, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad to hear that Art was able to assist you! Thank you for your business!

September 28, 2023

Randy made this a smooth & efficient process. Thank you. The large wait area was very accommodating with close restrooms & waters, etc. for customers. More

by sylviagilliland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Quinn, Asst. Mgr in Service Dept
Oct 05, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review!

September 23, 2023

The nicest place to go! Mr Watts was very nice.Just started going to Mike Johnson’s Toyota and always get the best service.Everyone is so nice,through,and fast job.Very good More

by sandraburnettSissiekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Watts
Sep 25, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review! We're so happy to hear that Mr. Watts was able to assist you. Thanks for visiting out store, we'll see you next time!

Sep 25, 2023 -

sandraburnettSissiekay responded

Very welcome !

September 23, 2023

I want to thank Lorie the great customer service she gave me. I appreciate that More

by crgwhite154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennie Carson and Lorie
Sep 25, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad that Lorie was able to assist you! We appreciate your business, see you next time!

September 22, 2023

Timely, lorie got me in and out quick for my service job on Sept. 21. Thanks Lorie, you are the best!!!! More

by Lee Glover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorie in service
Sep 22, 2023 -

Lee Glover responded

Most efficient dealer I have ever dealt with.

September 17, 2023

Carson was great, but the technicians was slow. I sat for two hours for a oil change and tire rotation. More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson
Sep 21, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, Dustin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

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