Mike Johnson's Hickory Toyota

Great salesperson I bought my car from Saturday. James Koerner was the person I dealt with. Will refer him to all my friends. James Koerner was the person I dealt with. Will refer him to all my friends. More

I dealt with Steve at Mike Johnson Toyota and he was great to keep me informed of my service needs and completion of the job. Though one part could not be received to install, Steve kept me informed. Th great to keep me informed of my service needs and completion of the job. Though one part could not be received to install, Steve kept me informed. Thanks for the great service and great staff. Over the top. SM from Shelby, NC More

I am from Raleigh and was traveling when my 2011 Toyota Avalon's check engine light came on, along with another warning light. I looked up the closest Toyota dealer and was directed to Mike Johnson's Hick Avalon's check engine light came on, along with another warning light. I looked up the closest Toyota dealer and was directed to Mike Johnson's Hickory Toyota 20 miles from the location I had the problem. Not knowing anything about this dealer, I was concerned whether I could even get into the service department. Luckily, I met Cindy, the Assistant Service Manager. She was FANTASTIC. She listened to my need, introduced me to Sr. Tech, Lee and allayed my concern. They got me in, out and back on my way home to Raleigh in about 1 1/2 hours. I could not have been more happy I found my way to their service department. I would definitely recommend this crew! More

Mike Johnson’s Hickory Toyota is great. The staff are very knowledgeable and super friendly. Jess Holland was my service advisor. She was awesome, very helpful, and made me feel valued a The staff are very knowledgeable and super friendly. Jess Holland was my service advisor. She was awesome, very helpful, and made me feel valued as a customer. Great experience overall! Thanks More

Great staff! Very clean and they keep you informed during service. I would highly recommend them to anyone. Very clean and they keep you informed during service. I would highly recommend them to anyone. More

Buying my new 2023 Rav4 XLE Hybrid was so easy and one of the best decisions I ever made. Not only did everyone go over and beyond to help me, but the service and kindness was more than I expected. Pete Ball the best decisions I ever made. Not only did everyone go over and beyond to help me, but the service and kindness was more than I expected. Pete Ballard helped me narrow down what I wanted in my new car, considering there was so many options. If I had a question or concern, he was there to answer and help. The day I got to pick up my car, I was so ecstatic since I only saw a printout of the car and put on the waiting list for it to come in. To my surprise, my 2023 Rav4 XLE Hybrid was more than I imagined. I was shocked when Pete took me outside to see my new car. I even stated, "Wow, this is mine?". Pete is a blessing and a great guy. I even asked him if he would take duck reviews since both my Pekin ducks had to inspect the car, have a conversation about it, and wag their tails with approval. They love the new car as much as I do. I can't say "Thank you" enough with the great experience I had while going through the process of buying my new car. More

Very professional and caring service; l like the added touch of the mechanic’s video to explain to me how he serviced my car! touch of the mechanic’s video to explain to me how he serviced my car! More

I went in to set up an appointment for new tires. Cindy Bolton asked if I wanted to go ahead if the tires were in stock. They were and Cindy proceeded to get the installation process started. After i Cindy Bolton asked if I wanted to go ahead if the tires were in stock. They were and Cindy proceeded to get the installation process started. After installation was done we went out to inspect the work. I was happy with the job. More

They were very efficient and friendly gave me updated of the progress progress of what they were doing the progress progress of what they were doing More

We recently bought a RAV4 and we love it. Our salesman was Eric and he did an outstanding job helping us through the process. I can't say enough positive comments about this dealership except Our salesman was Eric and he did an outstanding job helping us through the process. I can't say enough positive comments about this dealership except "Before You Buy Give Mike a Try"! Y. Miles, Hickory More