Back

Mike Johnson's Hickory Toyota

Hickory, NC

4.8
966 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

Directions

By Type

Showing 966 reviews

October 26, 2023

Excellent service! ! Especially Nathaniel and Dylan!! I was in and out quickly!! Very professional and understanding!! More

by memack11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Dylan , Brandi French, Marcia Arnold, Nicolette Reed
Oct 27, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review!

October 26, 2023

I dealt with Lori in service. She is wonderful. Definitely no complaints about her. . My only complaint was how dirty my car was left after repairs - windshield & hood. My reas More

by nancy_whitworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori in service
Oct 27, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad that Lori was able to assist you! Thank you for providing your feedback and letting us know about this issue We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

October 25, 2023

Great salesperson I bought my car from Saturday. James Koerner was the person I dealt with. Will refer him to all my friends. More

by psrobertsonty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Koerner
Oct 27, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad that James was able to assist you! Thank you for your business!

October 24, 2023

I dealt with Steve at Mike Johnson Toyota and he was great to keep me informed of my service needs and completion of the job. Though one part could not be received to install, Steve kept me informed. Th More

by sukennon137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Oct 27, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review! We appreciate your business!

October 19, 2023

I am from Raleigh and was traveling when my 2011 Toyota Avalon's check engine light came on, along with another warning light. I looked up the closest Toyota dealer and was directed to Mike Johnson's Hick More

by spatb1952
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy, Lee
Oct 24, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad that you made it to our dealership! Thank you for trusting us and taking the time to leave such a great review! Happy travels!

October 18, 2023

Mike Johnson’s Hickory Toyota is great. The staff are very knowledgeable and super friendly. Jess Holland was my service advisor. She was awesome, very helpful, and made me feel valued a More

by Ryan L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Holland
Oct 24, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review Ryan!

October 17, 2023

Great staff! Very clean and they keep you informed during service. I would highly recommend them to anyone. More

by DJCissell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyla Lund, Brandi French, Marcia Arnold, Nicolette Reed
Oct 17, 2023 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review! We appreciate your business!

October 17, 2023

Buying my new 2023 Rav4 XLE Hybrid was so easy and one of the best decisions I ever made. Not only did everyone go over and beyond to help me, but the service and kindness was more than I expected. Pete Ball More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Ballard
Oct 24, 2023 -

Mike Johnson's Hickory Toyota responded

Wow Crystal we're SO glad that you're enjoying your Rav4! Thanks for trusting us and Pete to help. We appreciate your business, and look forward to helping in the future!

October 14, 2023

Very professional and caring service; l like the added touch of the mechanic’s video to explain to me how he serviced my car! More

by senorabueh29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Oct 17, 2023 -

Mike Johnson's Hickory Toyota responded

We're so glad to hear of your excellent experience! Thank you for the great review!

October 05, 2023

I went in to set up an appointment for new tires. Cindy Bolton asked if I wanted to go ahead if the tires were in stock. They were and Cindy proceeded to get the installation process started. After i More

by snwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Oct 10, 2023 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review! We're so glad Cindy was able to assist you. We appreciate your business!

...
12
...