Mike Johnson's Hickory Toyota

We drive from Statesville to use this Toyota dealer. The attention to the customer's needs is exceptional. Haylie, the service advisor, is a "one in a million" young lady. She is an absolute joy, and i The attention to the customer's needs is exceptional. Haylie, the service advisor, is a "one in a million" young lady. She is an absolute joy, and is totally trustworthy. That is a very important trait when using a dealership. We will be having some major maintenance work in the near future and will be requesting Haylie as our advisor. Sincerely: John Youngblood More

Great dealership. Huge selection of vehicles and numerous options to choose from. Our sales agent, Katelyn Hamm, was friendly and worked with us until we found the tru Huge selection of vehicles and numerous options to choose from. Our sales agent, Katelyn Hamm, was friendly and worked with us until we found the truck we couldn't leave without. As always, that perfect fit is more $ than you want to spend but Katelyn went to bat for us and we were able to make a deal. The finance guy was also very friendly and easy to work with. We're in love with our new truck and everything else went as smoothly as possible. Thank you! More

Kaitlin was my service advisor. She was great. She kept me informed on my service and when over the inspection with me. She also let me know what will be due on my next service. She was great. She kept me informed on my service and when over the inspection with me. She also let me know what will be due on my next service. More

I was very impressed with the service I received from Katelyn Hamm! She listened to my requirements and found the perfect Tundra for me which was not an easy feat! The trade and purchase process was smoo Katelyn Hamm! She listened to my requirements and found the perfect Tundra for me which was not an easy feat! The trade and purchase process was smooth and easy. Every employee that I worked with (especially Katelyn!) was friendly, genuine and showed they appreciated my business! In other words " MIKE JOHNSON's TOYOTA HAS FANTASTIC CUSTOMER SERVICE" which I haven't seen in a very long time! Thanks to all! C. H. More

Good assistant and complete service. Employees are so kind. I liked everything and the timing time Employees are so kind. I liked everything and the timing time More

I had a great experience with Mike Johnson’s Hickory Toyota Dealership’s service center. They were fast and very friendly. Toyota Dealership’s service center. They were fast and very friendly. More

Bought a 2023 Tacoma from Katelyn Hamm and it was a good experience. I would buy another truck from them in the future. experience. I would buy another truck from them in the future. More

I had an emergency with my windshield wipers because it was raining and I had to make a trip up the mountain, I rushed in, and Cindy got it done so quickly. And the wipers work quietly and beautifully! was raining and I had to make a trip up the mountain, I rushed in, and Cindy got it done so quickly. And the wipers work quietly and beautifully! More

The best customer service I have ever experienced. I am aware that they will take care of any customer l...whatever brand of vehicle. I've never had a bad experience. I will probably be a lifetime own I am aware that they will take care of any customer l...whatever brand of vehicle. I've never had a bad experience. I will probably be a lifetime owner of a Toyota vehicle. More

I had a great experience buying my new RAV4 from Katelyn! She was super knowledgeable, friendly and has great customer service! Would definitely recommend buying from Katelyn and Hickory Toyota! She was super knowledgeable, friendly and has great customer service! Would definitely recommend buying from Katelyn and Hickory Toyota! More