Mike Johnson's Hickory Toyota

Justin Innes was outstanding. He went above &beyond to make sure I got the car I loved & stayed within my budget. If I could rate 10 stats, I definitely would. He went above &beyond to make sure I got the car I loved & stayed within my budget. If I could rate 10 stats, I definitely would. More

This dealership's management team and staff have "HEART"! !! Mike Johnson's team work together for the GOOD of its customers! They have EXCEPTIONAL customer service and listen to the customer to meet their !! Mike Johnson's team work together for the GOOD of its customers! They have EXCEPTIONAL customer service and listen to the customer to meet their needs! Each and every person there - especially PAT AVERY & Mr.KYLE -showed kindness, understanding and patience. They were AWESOME! My son & I were treated with respect, caring and compassion!!! Now, I have some new friends that I will NEVER FORGET AT MIKE JOHNSON'S HICKORY TOYOTA who have "HEART"!!!!! THEY ARE THE VERY BEST OF THE BEST!!!! More

Scott Wehr done a great job. Very good at his job. Showed me everything on my new truck that was featured. He out done himself. Wonder job Very good at his job. Showed me everything on my new truck that was featured. He out done himself. Wonder job More

Mike Johnson's Toyota treated me with exceptional service when I looking for my next vehicle. Mr. Scott Wehr was specifically exceptional when it came to the purchase of my new truck. I highly suggest dealin when I looking for my next vehicle. Mr. Scott Wehr was specifically exceptional when it came to the purchase of my new truck. I highly suggest dealing with him anytime you are looking to purchase a new vehicle. More

I reached out to Scott Wehr in April 2024 to see if he could help me find a used Toyota Tacoma for my son. Every Monday morning he would send me a text letting me know if they had received any trucks tha could help me find a used Toyota Tacoma for my son. Every Monday morning he would send me a text letting me know if they had received any trucks that met our specifications. Throughout our search he was very friendly, helpful, attentive, and had a customer first mindset. Even though I found a truck at another dealership, I will certainly reach out to him for vehicle purchases in the future. More

Fernando Cruz made everything simple to walk out with my brand new truck! Very satisfied with the customer service brand new truck! Very satisfied with the customer service More

Great dealership, Great cars, great customer service, professional people, I totally recommend them. Mr Scott Wehr is the best. professional people, I totally recommend them. Mr Scott Wehr is the best. More

Scott Wehr was great at helping me get my 1st new car. Very detalied and patient. Down-to-earth person made the whole experience very comfortable. Very detalied and patient. Down-to-earth person made the whole experience very comfortable. More

Scott sold my family a car today. He was a very patient and kind man. He explained everything to us about the car. Scott is a very knowledgeable sales associate. We highly recommend b He was a very patient and kind man. He explained everything to us about the car. Scott is a very knowledgeable sales associate. We highly recommend buying a car from this nice gentleman. More

I scheduled an appointment for an oil change on Saturday 6.29.24 at 7:40 AM. Arrived 15 min before scheduled appt and went into waiting areas. The associate Jess Holland came in 2x to try to sell me tires a 6.29.24 at 7:40 AM. Arrived 15 min before scheduled appt and went into waiting areas. The associate Jess Holland came in 2x to try to sell me tires and a filter, but I politely declined. She came back to let me know my car was ready and to pay. I paid and proceeded to my car which was backed in at the front door. I immediately noticed my car was damaged when I was approaching so I went back to ask what was hit in my car. She came out and was unsure- her manager Steven then walked out to advise the only thing that could have been hit was the bay door, but the driver wouldn't have realized he hit it due to it being on the passenger side. He then proceeded to let me know he didn't understand what the big deal was as they were going to get it fixed! The big deal is your team was going to let me leave and not say a single word! I went into the dealership, spoke with Nathaniel R.(service Manger) who took pictures of the damages and I was promised a call today to let me know when to bring the car in; in true Toyota fashion- they never called as we are now at 5 PM! Back store- we have purchased 7 vehicles from this lot and still own 5 of them sadly we will look elsewhere next time. I would not recommend the service dept as they will wreck your vehicle and not tell you. Thankfully I had not left the lot. More