Mike Erdman Toyota - Service Center

I didn't have the option to set an appointment for service on my Sienna van, because I never know when I will find some time to get to the dealership. I drove in, hoping that it wouldn't take the who service on my Sienna van, because I never know when I will find some time to get to the dealership. I drove in, hoping that it wouldn't take the whole afternoon. Brought something that I have been working on and figured I could get some quiet time to figure out a problem with that. The dealership has a quiet area in the back behind the waiting room. I headed there. Lo and behold! I had just gotten going on my project (found the problem!) and Melinda came around the corner and said, "It's finished. You're ready to go!" WOW! That was fast. We had just a few minutes at the desk while she copied my Preferred Customer Punch tag to go with the billing papers. I was off and headed out the door. ---And it didn't cost me anything other than the gas to drive there and back. I had a FREE oil and filter change. Now, if that good "luck" will just continue on to the Power ball drawing tonight! Well, this may never reach its destination. I have not used this system before. I tried to "create an account" and the Google won't let me Google one up. It doesn't like my password. It wants me to use a phone. (I don't do smart phone!) So, I will try once again. If this goes--ok! If not, I know where the X and Delete are located on my computer. Now I know the problem...IT is on GOOGLE +. This survey is making me angry. Each time I TRY to get an account set. It kills the make of vehicle and I must go back and re-enter TOYOTA. Then, I get a flag on my user name. I am ready to hit X. More

We always receive quality service from this dealership. John Ball and the service team are always professional and friendly. Would not go anywhere else for Toyota sales or service. John Ball and the service team are always professional and friendly. Would not go anywhere else for Toyota sales or service. More

I've been going to this dealership for many years and is the 3rd car I've bought from them. They have kept my cars running in great condition and the staff are friendly and professional. is the 3rd car I've bought from them. They have kept my cars running in great condition and the staff are friendly and professional. More

Jay Piter and Melinda Sherman took great care of me! My first experience with this dealership! I will be back. A great experience, great waiting room first experience with this dealership! I will be back. A great experience, great waiting room More

I am on Vacation from NY with my 2012 Toyota Highlander and needed a 10,000 mile service. I called the service department, made an appointment, had my car serviced & washed. They did a great job, I wish my and needed a 10,000 mile service. I called the service department, made an appointment, had my car serviced & washed. They did a great job, I wish my dealer in NY was a good. More

We currently own 3 Toyota's all purchased at Mike Erdman. We have always been very pleased with the courteous and professional service we have received and would recommend them to anyone. We would li Erdman. We have always been very pleased with the courteous and professional service we have received and would recommend them to anyone. We would like to give special thanks to Jesse Torres in the service department for his smile and attention to detail. We will be back and will buy new here again. More

We have purchased 2 Camrys in 2012 from Mike Erdman Toyota in Merrit Island Florida. We live in Orlando and drove the extra miles because of the friendly service and no hassle buying. Spear Mowbry Toyota in Merrit Island Florida. We live in Orlando and drove the extra miles because of the friendly service and no hassle buying. Spear Mowbry was our salesman both times for the Camry sales...and he is very thorough...calling us to check and be sure we were satisfied and ask if we had any questions after the sales. We have also had good experiences with the service department all 3 times we have been in for service. The employees overall are so nice. Today...we walked the new car lot while we waited and were also treated so nicely by Pierre Rendel as he showed us new vehicles...and he as well promised to call us when new cars arrived that we are interested in. More

The overall experience at MIKE ERDMAN TOYOTA / SCION was very pleasant one. the Assistant Service Manger JIM SHAW was helpful in giving me the different prices and options without any pressure, Jim kept me very pleasant one. the Assistant Service Manger JIM SHAW was helpful in giving me the different prices and options without any pressure, Jim kept me informed step by step. When it seemed that the part was might be coming in late, Jim offered me a courtesy ride home which I appreciated very much. The waiting room was very clean and comfortable and the coffee was kept fresh all day. It is really a pleasure and stress free experience when I visit MIKE ERDMAN TOYOTA / SCION. More

Took truck in for an oil change. Guy on line pulled the plug on transmission and then proceeded to over fill engine with oil. Brought truck back with engine light on, engine running really rough, transmis plug on transmission and then proceeded to over fill engine with oil. Brought truck back with engine light on, engine running really rough, transmission slipping, and/or not shifting. They kept the truck over night to service the engine and tranmission correctly and gave me a loaner car. I like Erdman Toyota and their service department and they did right after making a mistake but I'm still leary about either or both the engine or transmission having problems in the future. More

I went in for an oil change with no appointment. I was told it would be a couple hours before they would be done. In less than an hour Chtis found me to tell me they were through and they had even washed told it would be a couple hours before they would be done. In less than an hour Chtis found me to tell me they were through and they had even washed my car. Then he informed me of a recall I was not aware of and set an appointment to take care of that. They are very friendly and helpful there. My salesman is Gary Hope and he always comes over hen he sees me to ask how things are and do I still enjoy the car. Who could ask for anything more? Thanks More