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Mike Erdman Toyota - Service Center

Cocoa, FL

2.0
160 Reviews

160 Reviews of Mike Erdman Toyota - Service Center

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January 03, 2011

REGARDING "CUSTOMER SERVICE" - THERE IS NO BETTER THAN THE SERVICE THAT I RECEIVE FROM MIKE ERDMAN'S SERVICE DEPT. BOTH JESSE TORRES AND JAY PITTER HAVE TAKEN GREAT CARE OF ALL MY SERVICE NEEDS. MY WIFE D More

by ChrisUPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Torres / Jay Piter
December 31, 2010

I just moved to the area and have a Toyota Highlander in need of an oil change. My family has been their customers for years. I was in and out in a half hour and they also alerted me to a recall that I was More

by cmkettles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ostman
December 31, 2010

The service department is always friendly and efficient. They always service my car in less than the estimated time, notwithstanding the busy time during the holidays. The waiting room is large and comforta More

by rayvigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ostman
December 28, 2010

Mike Erdman Toyota service department is second to none. The really go out of their way to be responsive and do the job that is requested. All the personnel are professional, friendly and responsive to what More

by scottbosox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ball
December 20, 2010

I went to Mike Erdman Toyota for scheduled maintenance. The customer service persons, James Shaw, was friendly, personable, and competent at handling my routine regular 16k service. The service was done wh More

by david46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaw
December 07, 2010

Prompt service, good estimate of cost, and shuttle service back to my home! Very friendly, yet professional staff. Diagnosis of the problem was easily handled. I am very pleased with this dealer's More

by davidcape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda
December 03, 2010

Got an appointment for 90K service quickly and easily. Got an appointment for 90K service quickly and easily. Very friendly when dropping off car for service. Estimated time was close to when it was read More

by sjbaker321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
December 01, 2010

As always, my experience with the service department at Mike Erdman Toyota was superb! The people are all very friendly and knowledgeable. They always go the extra mile to make sure that all my concerns More

by Dimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
November 28, 2010

Came in on a Saturday with no appt. They squeezed me in, looked at my car, and made the repairs within 2 hours. Provided coffee and donuts while I waited and cost was very reasonable for a dealership. The More

by toddruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa?
November 24, 2010

I have moved here from Orlando, where my car always had excellent service from the local Toyota dealership... I was apprehensive trusting my car to a new dealership, I need not have worried, I get excelle More

by kjenkins55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
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