160 Reviews of Mike Erdman Toyota - Service Center
REGARDING "CUSTOMER SERVICE" - THERE IS NO BETTER THAN THE SERVICE THAT I RECEIVE FROM MIKE ERDMAN'S SERVICE DEPT. BOTH JESSE TORRES AND JAY PITTER HAVE TAKEN GREAT CARE OF ALL MY SERVICE NEEDS. MY WIFE D THE SERVICE THAT I RECEIVE FROM MIKE ERDMAN'S SERVICE DEPT. BOTH JESSE TORRES AND JAY PITTER HAVE TAKEN GREAT CARE OF ALL MY SERVICE NEEDS. MY WIFE DRIVES THE 2002 TOYOTA CAMRY LS. WHENEVER I'M TRAVELING OUT OF TOWN, I CAN ALWAYS COUNT ON JESSE TO TAKE CARE OF ANYTHING THAT IS NEEDED FOR MY WIFE'S CAMRY. HE IS VERY HONEST AND HE DEFINITELY KNOWS HIS BUSINESS INSIDE / OUT! *IT TRULY MEANS A LOT TO HAVE A DEPENDABLE / HONEST SERVICE DEPARTMENT TO CARE FOR OUR CAR. I TRAVEL QUITE A BIT IN MY BUSINESS AND IT TRULY MEANS A LOT TO KNOW THAT I CAN "DEPEND" ON MIKE ERDMAN TOYOTA FOR ALL OF MY SERVICE NEEDS.(BEFORE / AFTER THE SALE!) JAY PITTER AND HIS CREW HAVE THE BEST CUSTOMER SERVICE EVER! THANK YOU ALL VERY MUCH. SINCERELY, CHRISTOPHER WELSH *(CUSTOMER FOR LIFE!)* More
I just moved to the area and have a Toyota Highlander in need of an oil change. My family has been their customers for years. I was in and out in a half hour and they also alerted me to a recall that I was need of an oil change. My family has been their customers for years. I was in and out in a half hour and they also alerted me to a recall that I was not aware of. Great service, fast, painless. More
The service department is always friendly and efficient. They always service my car in less than the estimated time, notwithstanding the busy time during the holidays. The waiting room is large and comforta They always service my car in less than the estimated time, notwithstanding the busy time during the holidays. The waiting room is large and comfortable. I am very satifsfied with Toyota service at Mike Erdman, Merritt Island, Florida. Thank you. More
Mike Erdman Toyota service department is second to none. The really go out of their way to be responsive and do the job that is requested. All the personnel are professional, friendly and responsive to what The really go out of their way to be responsive and do the job that is requested. All the personnel are professional, friendly and responsive to what is requested on my car. They also go out of their way to explain precisely what will be done to my vehicle and, after the service is done; to explain exactly what was done to the vehicle. They never try to "add" anything more than what you have asked for and I would give them a rating of 11 out of a scale of 1-10! More
I went to Mike Erdman Toyota for scheduled maintenance. The customer service persons, James Shaw, was friendly, personable, and competent at handling my routine regular 16k service. The service was done wh The customer service persons, James Shaw, was friendly, personable, and competent at handling my routine regular 16k service. The service was done while I waited comfortably in the service waiting area on a bleary day. Thanks. More
Prompt service, good estimate of cost, and shuttle service back to my home! Very friendly, yet professional staff. Diagnosis of the problem was easily handled. I am very pleased with this dealer's service back to my home! Very friendly, yet professional staff. Diagnosis of the problem was easily handled. I am very pleased with this dealer's service department. The location is convenient as well. David More
Got an appointment for 90K service quickly and easily. Got an appointment for 90K service quickly and easily. Very friendly when dropping off car for service. Estimated time was close to when it was read Got an appointment for 90K service quickly and easily. Very friendly when dropping off car for service. Estimated time was close to when it was ready. Had to wait a little to get the car - it was being washed. Nice touch. Very good service staff. Kept me informed. More
As always, my experience with the service department at Mike Erdman Toyota was superb! The people are all very friendly and knowledgeable. They always go the extra mile to make sure that all my concerns Mike Erdman Toyota was superb! The people are all very friendly and knowledgeable. They always go the extra mile to make sure that all my concerns are addressed with my Camry, and that I am completely satisfied. More
Came in on a Saturday with no appt. They squeezed me in, looked at my car, and made the repairs within 2 hours. Provided coffee and donuts while I waited and cost was very reasonable for a dealership. The looked at my car, and made the repairs within 2 hours. Provided coffee and donuts while I waited and cost was very reasonable for a dealership. The person helping me (I think her name was Melissa) was very quick to help and provide us with info. More
I have moved here from Orlando, where my car always had excellent service from the local Toyota dealership... I was apprehensive trusting my car to a new dealership, I need not have worried, I get excelle excellent service from the local Toyota dealership... I was apprehensive trusting my car to a new dealership, I need not have worried, I get excellent service from them for my loved Highlander. More