Mike Erdman Toyota - Service Center

Our Sienna was experiencing an intermittent problem where it would shutdown or stall, But would restart and run fine for a while which made trouble shooting the issue very challenging. The entire service sta it would shutdown or stall, But would restart and run fine for a while which made trouble shooting the issue very challenging. The entire service staff was very understanding and went above and beyond to make sure my family was taken care of through out the entire process. They were able to pinpoint the issue and the van is once again one of the best purchases we have made. My sincerest thanks to the entire Mike Erdman Service Team! More

I am new to the area and it was my first visit to Mike Erdman Toyota. I came in for an oil change on my Toyota FJ Cruiser, nice to see a dealership open for service issues on Sunday. Although I didn't h Erdman Toyota. I came in for an oil change on my Toyota FJ Cruiser, nice to see a dealership open for service issues on Sunday. Although I didn't have an appointment, Jim fit me in and arranged for a loaner vehicle so I could attend to some other personal items while my FJ was being serviced. Every employee I came in contact with was very pleasant and professional and it was a great surprise to learn that after service my vehicle was nicely washed at no additional charge. Also, the service bay was spotless. I will be back to Mike Erdman Toyota. More

Michelle made it a pleasant experience instead of one I was dreading. I yold her it was like going to the dentist in my mind but she took really good care of me. Thank you was dreading. I yold her it was like going to the dentist in my mind but she took really good care of me. Thank you More

As a retired police executive with the New York City Police Dept (post 9/11) I can firmly assert the value Erdman Toyota has in the employ of their Service Manager, Mr. John Ball. Mr Ball is a consum Police Dept (post 9/11) I can firmly assert the value Erdman Toyota has in the employ of their Service Manager, Mr. John Ball. Mr Ball is a consummate professional, efficient and effective. Mr. Ball's care and attention to EVERY detail of a customer's concerns are without par. Mr. Ball demonstrates a genuine interest in the customer's satisfaction and he finds a way to achieve that end despite his obvious overwhelming (to me) work load. As a snow bird type resident of the space coast I have serviced both my Toyotas with you and have become familiar with your dealership and Mr. Ball in particular. I have only major kudos for your service department under the leadership of Mr. Ball. I expect to patronize Erdman Toyota in the future and highly recommend your services to fellow toyota owners. Thanks for the GREAT WORK ! More

I called this AM for an 1:00 appointment to have my oil changed & fortunately one was available. I was months late in taking care of this due to my husband breaking his hip on Septmeber 20, 2012. He was re changed & fortunately one was available. I was months late in taking care of this due to my husband breaking his hip on Septmeber 20, 2012. He was released from Rehab on 01/19,2013,and is getting around on a 4-wheel walker. My intiial phone call was with Chris. Upon arrival we were greeted by Michelle. She was extremely welcoming in assisting my husband out of the front passanger seat & removing the walkerfrom the back seat & helping both of us to enter the waiting room. The service was completed in less than the stated time and again Michelle was just as attentive upon our departure. We truly appreciate her efforts. We have been Toyota customers since 2000 & have alwasy been pleased with the service. We have enjoyed working with Jesse Torres for most of those years & I was disappointed to learn that he was not available at that time. Chris assured me over the phone that we would be well taken care of & in deed Michelle was marvelous. Thanks again, Vince & Carroll Lozowicki More

My air condition fans was not working propery. They stayed with it till they found the problem. As the problem was they would work about 60% of the time it was hit or miss to isolate the problem. stayed with it till they found the problem. As the problem was they would work about 60% of the time it was hit or miss to isolate the problem. More

My 2004 Toyota Tacoma Quad Cab was recently serviced at Mike Erdman for an AC problem. I had been shuttled home on Wednesday and was contacted the next day, new parts and service was being performed. I cal Mike Erdman for an AC problem. I had been shuttled home on Wednesday and was contacted the next day, new parts and service was being performed. I called the dealership late that afternoon and was told the truck was ready and what service had been done. I opted to have the shuttle pick me up at my home on Friday morning to alleviate going to the dealer that evening. I dealt directly with John Ball, and was pleased to know the problem was fixed, at a price we agreed on and the truck runs like brand new (bought at Mike Erman in 2004). I have peace of mind again, as this vehicle means the world to me, to get me where I need to go and safely. Thanks to the Mike Erdman service department, a true bunch of professional and courteous employees. More

The quality of service at Mike Erdman is consistently first class. Personaly I have dealt with this dealership since 1998, without a complaint of any kind, and have no hesitation in recommending both th first class. Personaly I have dealt with this dealership since 1998, without a complaint of any kind, and have no hesitation in recommending both their sales and departments. More

since purchasing my Sequoia in 2005, Mike Erdman's Service Dept. Staff has provided me with superior service every time I bring my vehicle in, whether it is for routine service or if something is wron Service Dept. Staff has provided me with superior service every time I bring my vehicle in, whether it is for routine service or if something is wrong. Jesse Torres in particular has been there for me time and time again over the years. More

Mike Erdman Toyota has an excellent service department. They are our " go to" dealer for servicing of our three Toyota vehicles despite having another Toyota dealership much closer to where we live. The st They are our " go to" dealer for servicing of our three Toyota vehicles despite having another Toyota dealership much closer to where we live. The staff is courteous, professional, and honest. We will continue to use their service because of the quality of their work and the care you receive as a customer! More