Mike Erdman Toyota - Service Center

I went in for an oil change with no appointment. I was told it would be a couple hours before they would be done. In less than an hour Chtis found me to tell me they were through and they had even washed told it would be a couple hours before they would be done. In less than an hour Chtis found me to tell me they were through and they had even washed my car. Then he informed me of a recall I was not aware of and set an appointment to take care of that. They are very friendly and helpful there. My salesman is Gary Hope and he always comes over hen he sees me to ask how things are and do I still enjoy the car. Who could ask for anything more? Thanks More

The length of waiting time during the service to my truck was reasonable. The waiting area is comfortable and accommodating. During my stay the service representative, Melinda Sherman updated me on c was reasonable. The waiting area is comfortable and accommodating. During my stay the service representative, Melinda Sherman updated me on critical maintenance needed that was not originally scheduled. It was an overall informative experience. More

Having purchased several vehicles from the dealership and experienced their devotion to customer "delight" I can definately recommend them to friends, family, and all. Great people and very talented Technic experienced their devotion to customer "delight" I can definately recommend them to friends, family, and all. Great people and very talented Technicians!! More

Well treated while waiting. Was offered a ride to a mall while waiting. Work was extensive but was promptly completed this time. Problems were corrected which were mentioned the last time I took the vehicl while waiting. Work was extensive but was promptly completed this time. Problems were corrected which were mentioned the last time I took the vehicle for maintenance/repair, when in addition, a new problem of great annoyance was introduced (car began to pull to the right only AFTER I had it worked on last month! Previously not a problem. This was reported in the evaluation similar to this one which I filled out for my previous visit (NOTE: NO ONE called me back on follow-up on this serious problem!). Had a dome light problem that was not cleared up then, but was fixed this time. A small annoyance, but nevertheless needed repair. Washing the car is a courtesy service that is appreciated, but not if problems mentioned to the service manager are not fixed. This time I had Melinda as Service manager. She was courteous and efficient, and responsible for all repairs. I would like to have her work on my car every time, if possible. More

On short notice Ms. Stallings arranged for an appointment on March 11, to complete some needed work on our Camry. In addition, we were provided a lender car and were able to complete some grocery shopping w on March 11, to complete some needed work on our Camry. In addition, we were provided a lender car and were able to complete some grocery shopping while our car was serviced. Finally, we were given a price break from the original quote and the Camry was ready, on time, with a nice wash job, to boot. We have 3 Toyotas from your dealership and are pleased with the service and sales department. More

From the moment I drove into the service area, I was treated with extreme courtesy and professionalism. Jim took care of all the "paperwork" in minutes and gave me an estimate of when my car would be r treated with extreme courtesy and professionalism. Jim took care of all the "paperwork" in minutes and gave me an estimate of when my car would be ready. The service was completed ahead of schedule and Jim called to let me know. The whole process was seamless and straightforward. I used to take my cars to a different Toyota dealership for service but was displeased with how I was treated. This led me to Mike Erdman, where I have had nothing but excellent service experiences. If this continues, as I expect it will, then I will likely buy my next car from this dealership! More

Jay was very helpful and made sure my service needs were met. Mike Erdman's efforts to please his clients continues to get better and it makes his entire operation professional in every sense. Robert Li met. Mike Erdman's efforts to please his clients continues to get better and it makes his entire operation professional in every sense. Robert Lindner More

I'm sorry I cannot remember Jim's last name but I recieved fast and great service as usual. I always bring my 3 Toyota's to this dealership for service because of the quality of service. recieved fast and great service as usual. I always bring my 3 Toyota's to this dealership for service because of the quality of service. More

They went out of their way to be helpful. Exceeded my expectations. Will reccommend to family and friends. Dealership and service areas are clean efficient and courteous expectations. Will reccommend to family and friends. Dealership and service areas are clean efficient and courteous More

Service fast, answered all questions and concerns and explained service work throughly. Explained the service completed and the service that should be completed in the future. explained service work throughly. Explained the service completed and the service that should be completed in the future. More