Mike Erdman Toyota

They have serviced my Highlander since I purchased it from them 5 years ago. The service employees are knowledgeable and accomplish their work in a reasonable amount of time. I believe that they are hone from them 5 years ago. The service employees are knowledgeable and accomplish their work in a reasonable amount of time. I believe that they are honest in their dealings relative to the service they provide. More

I live in Cape Canaveral, FL and purchased my new 2009 Yaris at a dealership in Jacksonville, FL during an extended visit with my son and family in Jacksonville in November 2008. Since my purchase was no Yaris at a dealership in Jacksonville, FL during an extended visit with my son and family in Jacksonville in November 2008. Since my purchase was not through Mike Erdman dealership, the local dealership near my home, I didn't know how my experience would be having my new car serviced there periodically. This is why I am taking the time to participate in this rating review. Well, it's been great!! From my first phone call with a question to oil changes/tire rotation, etc., every contact and visit has been met with friendly, qualified, professional people. Personally, I would recommend the whole team there - their goal seems to be to be sure your needs have been met, any questions answered, and maintaining a good relationship with customers, whether you own a Yaris or the top of the line more expensive model Toyato. This is the first Toyota I have ever owned and I couldn't be more satisfied with the vehicle or Mike Erdman dealership. More

REGARDING "CUSTOMER SERVICE" - THERE IS NO BETTER THAN THE SERVICE THAT I RECEIVE FROM MIKE ERDMAN'S SERVICE DEPT. BOTH JESSE TORRES AND JAY PITTER HAVE TAKEN GREAT CARE OF ALL MY SERVICE NEEDS. MY WIFE D THE SERVICE THAT I RECEIVE FROM MIKE ERDMAN'S SERVICE DEPT. BOTH JESSE TORRES AND JAY PITTER HAVE TAKEN GREAT CARE OF ALL MY SERVICE NEEDS. MY WIFE DRIVES THE 2002 TOYOTA CAMRY LS. WHENEVER I'M TRAVELING OUT OF TOWN, I CAN ALWAYS COUNT ON JESSE TO TAKE CARE OF ANYTHING THAT IS NEEDED FOR MY WIFE'S CAMRY. HE IS VERY HONEST AND HE DEFINITELY KNOWS HIS BUSINESS INSIDE / OUT! *IT TRULY MEANS A LOT TO HAVE A DEPENDABLE / HONEST SERVICE DEPARTMENT TO CARE FOR OUR CAR. I TRAVEL QUITE A BIT IN MY BUSINESS AND IT TRULY MEANS A LOT TO KNOW THAT I CAN "DEPEND" ON MIKE ERDMAN TOYOTA FOR ALL OF MY SERVICE NEEDS.(BEFORE / AFTER THE SALE!) JAY PITTER AND HIS CREW HAVE THE BEST CUSTOMER SERVICE EVER! THANK YOU ALL VERY MUCH. SINCERELY, CHRISTOPHER WELSH *(CUSTOMER FOR LIFE!)* More

I just moved to the area and have a Toyota Highlander in need of an oil change. My family has been their customers for years. I was in and out in a half hour and they also alerted me to a recall that I was need of an oil change. My family has been their customers for years. I was in and out in a half hour and they also alerted me to a recall that I was not aware of. Great service, fast, painless. More

The service department is always friendly and efficient. They always service my car in less than the estimated time, notwithstanding the busy time during the holidays. The waiting room is large and comforta They always service my car in less than the estimated time, notwithstanding the busy time during the holidays. The waiting room is large and comfortable. I am very satifsfied with Toyota service at Mike Erdman, Merritt Island, Florida. Thank you. More

Mike Erdman Toyota service department is second to none. The really go out of their way to be responsive and do the job that is requested. All the personnel are professional, friendly and responsive to what The really go out of their way to be responsive and do the job that is requested. All the personnel are professional, friendly and responsive to what is requested on my car. They also go out of their way to explain precisely what will be done to my vehicle and, after the service is done; to explain exactly what was done to the vehicle. They never try to "add" anything more than what you have asked for and I would give them a rating of 11 out of a scale of 1-10! More

I went to Mike Erdman Toyota for scheduled maintenance. The customer service persons, James Shaw, was friendly, personable, and competent at handling my routine regular 16k service. The service was done wh The customer service persons, James Shaw, was friendly, personable, and competent at handling my routine regular 16k service. The service was done while I waited comfortably in the service waiting area on a bleary day. Thanks. More

Prompt service, good estimate of cost, and shuttle service back to my home! Very friendly, yet professional staff. Diagnosis of the problem was easily handled. I am very pleased with this dealer's service back to my home! Very friendly, yet professional staff. Diagnosis of the problem was easily handled. I am very pleased with this dealer's service department. The location is convenient as well. David More

We purchased a new RAV4 at this dealership after shopping at various companies' dealerships. The salesman was knowledgeable and willing to work with us to get the right car for us at a reasonable price. Wo at various companies' dealerships. The salesman was knowledgeable and willing to work with us to get the right car for us at a reasonable price. Work done so far on our other Toyota is done well & in a timely fashion. Good dealership. More

Got an appointment for 90K service quickly and easily. Got an appointment for 90K service quickly and easily. Very friendly when dropping off car for service. Estimated time was close to when it was read Got an appointment for 90K service quickly and easily. Very friendly when dropping off car for service. Estimated time was close to when it was ready. Had to wait a little to get the car - it was being washed. Nice touch. Very good service staff. Kept me informed. More