Mike Erdman Toyota
Cocoa, FL
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It must be me or my 2003 Tundra your maintenance technicians dislike. Bought my Tundra here and have had it serviced faithfully at your service department. Over the years yechnicians have failed to technicians dislike. Bought my Tundra here and have had it serviced faithfully at your service department. Over the years yechnicians have failed to refill the engine with oil, battery caps not replaced, and lug nuts coming off. Today after arriving back home I checked the engine compartment. The dipstick was sticking up so high it had to touch the underside of the hood when closed. I called Jim Shaw and told him. I checked to see if oil was in the engine and it sppears there is some but I could not see a line on the dipstick (front or back). More
Mike Erdman folks always do a good job. We have 3 Toyotas and this dealership is NOT the closest to our home, but it is worth the extra travel. They always explain everything and we never feel as if Toyotas and this dealership is NOT the closest to our home, but it is worth the extra travel. They always explain everything and we never feel as if they take advantage of us in any way. We can't imagine buying a Toyota anywhere else or having our cars serviced anywhere else. Mike Erdman is the reason we stay with Toyotas. More
John Ball has gone out of his way to help me on numerous occasions! Repairing, servicing and maintaining the Braun Handicap ramp system in my Chrysler Town & Country van.. [Mike Erdman Toyota is the autho occasions! Repairing, servicing and maintaining the Braun Handicap ramp system in my Chrysler Town & Country van.. [Mike Erdman Toyota is the authorized dealer in Brevard County].. of the numberous issues John & his team have managed to keep coming up with solutions! Thank you for keeping me mobile! More
We would like to give a special thanks to John Ball and his team for always being there to help us with our automobile needs. It's always a wonderful experience to deal with John and his can do attitude. W his team for always being there to help us with our automobile needs. It's always a wonderful experience to deal with John and his can do attitude. We are a Toyota family that depend on the quality of service we continue to receive from your staff, and that's what keeps us coming back. Thanks to all and we look forward to your great service in the years to come. Keep up the Great Work, Steve & Roe More
Excellent service from greeting, through paperwork, with professional care and consideration to the customer as to time and notification of completion with accurate estimates and a validation of the cost of professional care and consideration to the customer as to time and notification of completion with accurate estimates and a validation of the cost of service with full explanation, very professional. More
Thanks for a speedy maintenance visit. I need a 90,000 mile visit but I didn't have time. The people that helped me were sensitive to my time crunch. I have used Mike Erdman service before but this was th mile visit but I didn't have time. The people that helped me were sensitive to my time crunch. I have used Mike Erdman service before but this was the fastest and most efficient visit. I will be back at the end of the month. More
I've bought my Toyota's at Erdman's for the past 18 years, and they are my only service provider. There is no better dealership for Toyota - anywhere. It is easy to get appointments when I want them; years, and they are my only service provider. There is no better dealership for Toyota - anywhere. It is easy to get appointments when I want them; for early morning there is always a stock of donuts, fresh coffee, and sodas. The service writers are very knowledgable and focused on customer support. Everyone is friendly. What more could one ask for with auto purchasing and maintenance! More
We are snowbirds and our car needed it's required maintenance right after our trip down. We went to the express service entrance and were able to get right in. Our vehicle was ready within an hour maintenance right after our trip down. We went to the express service entrance and were able to get right in. Our vehicle was ready within an hour at the promised price. The staff was friendly and professional. More
They have serviced my Highlander since I purchased it from them 5 years ago. The service employees are knowledgeable and accomplish their work in a reasonable amount of time. I believe that they are hone from them 5 years ago. The service employees are knowledgeable and accomplish their work in a reasonable amount of time. I believe that they are honest in their dealings relative to the service they provide. More
I live in Cape Canaveral, FL and purchased my new 2009 Yaris at a dealership in Jacksonville, FL during an extended visit with my son and family in Jacksonville in November 2008. Since my purchase was no Yaris at a dealership in Jacksonville, FL during an extended visit with my son and family in Jacksonville in November 2008. Since my purchase was not through Mike Erdman dealership, the local dealership near my home, I didn't know how my experience would be having my new car serviced there periodically. This is why I am taking the time to participate in this rating review. Well, it's been great!! From my first phone call with a question to oil changes/tire rotation, etc., every contact and visit has been met with friendly, qualified, professional people. Personally, I would recommend the whole team there - their goal seems to be to be sure your needs have been met, any questions answered, and maintaining a good relationship with customers, whether you own a Yaris or the top of the line more expensive model Toyato. This is the first Toyota I have ever owned and I couldn't be more satisfied with the vehicle or Mike Erdman dealership. More