Mike Erdman Toyota

I am new to the area and it was my first visit to Mike Erdman Toyota. I came in for an oil change on my Toyota FJ Cruiser, nice to see a dealership open for service issues on Sunday. Although I didn't h Erdman Toyota. I came in for an oil change on my Toyota FJ Cruiser, nice to see a dealership open for service issues on Sunday. Although I didn't have an appointment, Jim fit me in and arranged for a loaner vehicle so I could attend to some other personal items while my FJ was being serviced. Every employee I came in contact with was very pleasant and professional and it was a great surprise to learn that after service my vehicle was nicely washed at no additional charge. Also, the service bay was spotless. I will be back to Mike Erdman Toyota. More

From the moment we stepped out of our car he was bursting with friendliness and a real fun guy to work with. He was right up front with us and made us a deal we could live with with a car we love to drive. with friendliness and a real fun guy to work with. He was right up front with us and made us a deal we could live with with a car we love to drive. Super person. More

Excellant customer service. Very friendly. Salesperson went out of his way to accomadate. Sales Manager was very helpful. Would recommend to all my friends and family. went out of his way to accomadate. Sales Manager was very helpful. Would recommend to all my friends and family. More

We took a new vehicle for a test drive. The vehicle was as advertised. This was an easy process, fast service, and over all great experience. as advertised. This was an easy process, fast service, and over all great experience. More

Michelle made it a pleasant experience instead of one I was dreading. I yold her it was like going to the dentist in my mind but she took really good care of me. Thank you was dreading. I yold her it was like going to the dentist in my mind but she took really good care of me. Thank you More

Stopped by for some info about new Toyotas and left the lot with a new RAV4. Garrick convinced me about the car an Jimmy got the lease fixed. Excellent job by both of them! Can definitely recommend this de lot with a new RAV4. Garrick convinced me about the car an Jimmy got the lease fixed. Excellent job by both of them! Can definitely recommend this dealer. Especially if you are form the New York City area as I am. Dealers up there doesn't care that much about the customers as these guys in Merritt Island do. More

I called this AM for an 1:00 appointment to have my oil changed & fortunately one was available. I was months late in taking care of this due to my husband breaking his hip on Septmeber 20, 2012. He was re changed & fortunately one was available. I was months late in taking care of this due to my husband breaking his hip on Septmeber 20, 2012. He was released from Rehab on 01/19,2013,and is getting around on a 4-wheel walker. My intiial phone call was with Chris. Upon arrival we were greeted by Michelle. She was extremely welcoming in assisting my husband out of the front passanger seat & removing the walkerfrom the back seat & helping both of us to enter the waiting room. The service was completed in less than the stated time and again Michelle was just as attentive upon our departure. We truly appreciate her efforts. We have been Toyota customers since 2000 & have alwasy been pleased with the service. We have enjoyed working with Jesse Torres for most of those years & I was disappointed to learn that he was not available at that time. Chris assured me over the phone that we would be well taken care of & in deed Michelle was marvelous. Thanks again, Vince & Carroll Lozowicki More

I had a very positive experience at Mike Erdman Toyota. Alex and Mehrdad were very helpful. Low pressure sales. Chris Ferrell the Sales Manager was excellent. He sat with me and explained both my lease and Alex and Mehrdad were very helpful. Low pressure sales. Chris Ferrell the Sales Manager was excellent. He sat with me and explained both my lease and purchase options in detail. I have bought and leased a lot of cars in my life and this was probably the best experience I have ever had. More

My air condition fans was not working propery. They stayed with it till they found the problem. As the problem was they would work about 60% of the time it was hit or miss to isolate the problem. stayed with it till they found the problem. As the problem was they would work about 60% of the time it was hit or miss to isolate the problem. More

As a retired police executive with the New York City Police Dept (post 9/11) I can firmly assert the value Erdman Toyota has in the employ of their Service Manager, Mr. John Ball. Mr Ball is a consum Police Dept (post 9/11) I can firmly assert the value Erdman Toyota has in the employ of their Service Manager, Mr. John Ball. Mr Ball is a consummate professional, efficient and effective. Mr. Ball's care and attention to EVERY detail of a customer's concerns are without par. Mr. Ball demonstrates a genuine interest in the customer's satisfaction and he finds a way to achieve that end despite his obvious overwhelming (to me) work load. As a snow bird type resident of the space coast I have serviced both my Toyotas with you and have become familiar with your dealership and Mr. Ball in particular. I have only major kudos for your service department under the leadership of Mr. Ball. I expect to patronize Erdman Toyota in the future and highly recommend your services to fellow toyota owners. Thanks for the GREAT WORK ! More