Mike Erdman Toyota
Cocoa, FL
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The overall experience at MIKE ERDMAN TOYOTA / SCION was very pleasant one. the Assistant Service Manger JIM SHAW was helpful in giving me the different prices and options without any pressure, Jim kept me very pleasant one. the Assistant Service Manger JIM SHAW was helpful in giving me the different prices and options without any pressure, Jim kept me informed step by step. When it seemed that the part was might be coming in late, Jim offered me a courtesy ride home which I appreciated very much. The waiting room was very clean and comfortable and the coffee was kept fresh all day. It is really a pleasure and stress free experience when I visit MIKE ERDMAN TOYOTA / SCION. More
Took truck in for an oil change. Guy on line pulled the plug on transmission and then proceeded to over fill engine with oil. Brought truck back with engine light on, engine running really rough, transmis plug on transmission and then proceeded to over fill engine with oil. Brought truck back with engine light on, engine running really rough, transmission slipping, and/or not shifting. They kept the truck over night to service the engine and tranmission correctly and gave me a loaner car. I like Erdman Toyota and their service department and they did right after making a mistake but I'm still leary about either or both the engine or transmission having problems in the future. More
We returned to your dealship mainly because we don't feel pressured and we beleive your prices are fair. We have had several Toyota's and they never let us down. Everyone there is very helpful and kind. feel pressured and we beleive your prices are fair. We have had several Toyota's and they never let us down. Everyone there is very helpful and kind. This is the second car Jason has sold us. Jimmy was very helpful to us also....... More
I was very happy with Dustin he was very good at pointing us to the car we were looking for and helping us find one in our price range. He was not pushy or hard sell. He was very kind and very interested in us to the car we were looking for and helping us find one in our price range. He was not pushy or hard sell. He was very kind and very interested in what we were looking for. We did buy a new car from him and he was very good about pointing out all the features the car has to offer and showing us how to use them. I would recommend him to anyone looking for a new or used car. He did an excellent job. SHARON and BUD More
I went in for an oil change with no appointment. I was told it would be a couple hours before they would be done. In less than an hour Chtis found me to tell me they were through and they had even washed told it would be a couple hours before they would be done. In less than an hour Chtis found me to tell me they were through and they had even washed my car. Then he informed me of a recall I was not aware of and set an appointment to take care of that. They are very friendly and helpful there. My salesman is Gary Hope and he always comes over hen he sees me to ask how things are and do I still enjoy the car. Who could ask for anything more? Thanks More
I came into the dealership to have my 2010 Toyota Camry LE serviced. Went to the sales office and Charlie Acoca helped me see the advantage of leasing a new 2013 Camry LE. He was so very helpful and ma LE serviced. Went to the sales office and Charlie Acoca helped me see the advantage of leasing a new 2013 Camry LE. He was so very helpful and made the project so easy. I needed leather seats to help my handicapped husband slide easily into the seat. It was done in one day and turned out beautiful. This was the fourth Camry I have leased, and was the best service I had. Kudos to Mike Erdman Toyota!! More
Just purchased our third Toyota from Speer and each sales experience has Been amazing! Best car purchase experience ever! Speer is the Most accommodating sales person I ever dealt with in any purchase, new experience has Been amazing! Best car purchase experience ever! Speer is the Most accommodating sales person I ever dealt with in any purchase, new car or otherwise. My family and I will always purchase our new Toyotas from Mike Erdman and Speer! More
This is the third car I've leased from Erdman Toyota, but my first Prius Hybrid. Pierre first introduced my wife and me to the car with a test drive. Pierre is very knowledgeable and professional. Ale but my first Prius Hybrid. Pierre first introduced my wife and me to the car with a test drive. Pierre is very knowledgeable and professional. Alex, reintroduced me to the Prius we actually leased, and he spent a lot of time familiarizing me with this "electric" car. It was a new experience for me, and I can't imagine anyone having a more pleasurable and informative experience than that provided to me by Alex, who along with Dan, worked the transaction. Just a treat, right through to the business office with Tom. In 39 months, I'll return for my next car. DB More
Thanks! We could not be more pleased. We stopped at Erdman Toyota to explore a possible new car that would be more comfortable to enter and exit than our Buick Lacrosse. Charly Acoca greeted us, friend Erdman Toyota to explore a possible new car that would be more comfortable to enter and exit than our Buick Lacrosse. Charly Acoca greeted us, friendly and low key, immediately showed us our first we request (a new Toyota Highlander) and quickly responded when we thought it too large and turned instead toward a nearby Venta. On the test drive he was able to explain/demonstrate all how-to questions quickly (e.g., cruise control, rear window windshield wiper, steering wheel adjustment). He explained the special 20th anniversary special price and World Omni Financial Corp financial deal, checked our credit rating, wrote out the terms clearly--and explained the two-year gratis service arrangements. He passed us to Robert Shoff, who made filling out the dizzying array of forms seem effortless. Then Charly exceeded all of our expectations by taking the time to help us empty the trade-in car (including carefully scraping off Sunpass sticker, attached windshield sunscreen) and then working to try to set up the hands-off cell phone and Bluetooth connections. He finished by introducing us to the Service Department. Many thanks; we look forward to enjoying our new Venta and Erdman Toyota Service for a long time to come. --Sandra Knudsen & Harold Stanley More