Mike Erdman Toyota

I have purchased at least 8 cars in my life at this point and this was by far the easiest and most enjoyable experience my a mile. Chris made this process as easy as it would be if I were buying a TV from a and this was by far the easiest and most enjoyable experience my a mile. Chris made this process as easy as it would be if I were buying a TV from a dept store. I came in with all this paper work from multiple sources to make sure I get the best price for my trade in and the best price for the used car my wife wanted and never needed a single page of it. Without any arguing what-so-ever we got what we wanted price and options. Highly recommended! More

Charlie and Richard were awesome to work with and I will recommend and use them in the future. They were quick, knowledgeable, and helped us get what we wanted. recommend and use them in the future. They were quick, knowledgeable, and helped us get what we wanted. More

The reason why I gave a rated of 5-GREAT, is because it answers for itself. My sales person Charly Acoca was AWESOME!!!! He went above and beyond to make sure I had everything I needed, showed me around th answers for itself. My sales person Charly Acoca was AWESOME!!!! He went above and beyond to make sure I had everything I needed, showed me around the Toyota Service Dept. to where I know where to go when I have to come back for anything. Everyone I came in contact with, was very friendly. Mike Erdlman Toyota treated me with respect, and took good care of me. THANKS MIKE ERDMAN TOYOTA, YOU HAVE A AWESOME, AND GREAT TEAM OF PEOPLE WORKING FOR YOU THAT CARE ABOUT THE CUSTOMER!!!! OH, I LOVE MY HIGHLANDER!!!! More

Grace was very helpful and friendly. She was not pushy and had a great attitude. She explained everything to us and was very helpful and explained everything to my daughter. The car we purchased was for m and had a great attitude. She explained everything to us and was very helpful and explained everything to my daughter. The car we purchased was for my daughter and when she had a question she explained everything to her. Great customer service and we will come back again. This was my second car purchased from you and I'm sure I will buy another car again from you guys. Thanks again for the great customer service!! More

From the test drive to signing on the dotted line, Art and Jose were friendly, professional, and knowledgeable. They patiently answered my questions and explained available options and insurance plans. and Jose were friendly, professional, and knowledgeable. They patiently answered my questions and explained available options and insurance plans. All in all, the staff at Mike Erdman Toyota provided a plesant car buying experience. I'll definitely be a repeat customer. More

Jim Mattingly is Professional, Respectful and Sincerely Cares. We have leased 4 and will be back for more. Thank you Jim. We love you and our new Prius :-D Cares. We have leased 4 and will be back for more. Thank you Jim. We love you and our new Prius :-D More

This is my second purchase from Mike Erdmon Toyota. I am impressed with their focus on customer service in both the sales and service departments. impressed with their focus on customer service in both the sales and service departments. More

We've had a nightmare experience with this dealership. My wife and I drove 4 1/2 hours to purchase our 2013 Toyota 4Runner. Our sale took about 6 hours which was kind of long but went smoothl dealership. My wife and I drove 4 1/2 hours to purchase our 2013 Toyota 4Runner. Our sale took about 6 hours which was kind of long but went smoothly. We had the dealership file our tag paperwork for us which has been where the sale has really fallen apart. It took them a month to mail off the paperwork for our tag which is when we were issued our 2nd temporary tag. After a month and a half we received vin verification paperwork which we mailed back a week later. This is when I started contacting Valerie in accounting to verify the status because we had not been contacted since the sale. I have contacted Valerie at least 6 times now and every time she says its getting expedited to us. Well now its been 3 months and I still have no tag for my vehicle, nor has the dealership called once to let us know the status of it. I'm in the military and have not been able to drive my vehicle on base for over a month because of my expired temp tag. I have also contacted the sales manager Chris three times with this issue and he has failed to return my call every time. It seems this dealership will not do anything to assist you with a problem except hurry to get you off the phone after your initial purchase. More

Customer Service was great, every one working for the dealer was friendly and could answer all of my question. Overall Experience was great and the prices of the cars and trucks were very good. I would dealer was friendly and could answer all of my question. Overall Experience was great and the prices of the cars and trucks were very good. I would recommend this dealership to anybody. More

My sales lady(Margarete) was very professional and the whole experience was satisfying. There was only one problem and it wasn't her fault. She said she'd deliver the car to me the next day and when the t whole experience was satisfying. There was only one problem and it wasn't her fault. She said she'd deliver the car to me the next day and when the time came management had no one to ride with her to transport her back to work so my daughter had to take her back. I do not fault the sales person for that I fault the the management for that for not having someone available for her. All in all I'm happy with the whole experience and real happy with my sales lady(Margarette). She was a real sweetheart. I purchased a Toyota Sincerely . Helen Bassett, More