Mike Erdman Toyota
Cocoa, FL
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All of the above! William was the first salesman on the the lot at 7:45AM and he earned my business with his positive attitude and exceptional knowledge of the workings of the Venza (my target purchase). the lot at 7:45AM and he earned my business with his positive attitude and exceptional knowledge of the workings of the Venza (my target purchase). I have purchased ten new vehicles during my life all over the USA and this is the best that I have ever been treated. No hassles and a great price. Everyone at the dealership was professional all throught the buying process complete with Tommy in finance. More
This is the 5th car/van I have bought from Mike Erdman Toyota. Like the previous 4, this was a fantastic experience and Speer Mabry and Robert Shoff both did a great job making this purchase was very smo Toyota. Like the previous 4, this was a fantastic experience and Speer Mabry and Robert Shoff both did a great job making this purchase was very smooth and efficient. The quality of the service at this Toyota dealership is one of the reasons I keep buying Toyota's. I also service all my cars in the service department and always have a positive experience. More
Absolutely easiest car buy ever. Was quoted a price "too good to be true" and was told by other Toyota dealers there was no way the dealer would live up to the price. I had my concerns, but when I walk "too good to be true" and was told by other Toyota dealers there was no way the dealer would live up to the price. I had my concerns, but when I walked in I was greeted and asked to pick the car I would like at the price I was quoted. Lived up to the incredible price - best in the country. Robert Brinkley was excellent and professional, addressed all matters quickly and I was on my way. Would highly recommend Mike Erdman Toyota. More
I can't say enough good things about Mike Erdman Toyota! I contacted Jimmy through the website and was able to work out a deal on a new car in about five minutes and 2 emails, literally. Jimmy Chris Toyota! I contacted Jimmy through the website and was able to work out a deal on a new car in about five minutes and 2 emails, literally. Jimmy Christian put everything in writing for me, explained about the financing to be sure I was clear on it before driving across the state, and even DID NOT call me like I REQUESTED! That in itself was huge. When I got the details worked out on our deal, I took it to Fort Myers Toyota and spent over an hour and they could not even get close. In fact, the sales manager there insisted that you would not be able to keep your position long because you had to be losing money on deals like I got. He also resorted to scare tactics and insulted my intelligence and was all around rude. I didn't mind walking out of that dealership for sure. Here is the icing on the cake for our experience at Mike Erdman. We drove four hours across the state to purchase there and arrived around 5:30 pm on a Friday. My 2004 Saturn pulled into your dealership with something majorly wrong. Jimmy met me and had John Ball diagnose the problem in about a minute and a half and had a work order written up shortly after that. Besides the price being right for service, because we live in Ft. Myers, they worked out a way for us to get home that night and are meeting us half way to pick up the Saturn. Who does that sort of thing anymore? Then Kevin Fuda showed us around the car and did all of the paperwork with us and answered all of our questions and we were in financing about 20 minutes later. The financing was great, the payments were exactly what they were supposed to be and we were done. Everybody there treated us with respect and I absolutely never felt like I was in an auto dealership(at least based on past experiences). I couldn't have asked for a better experience in every way, except for my current car breaking down, but even that was no sweat thanks to John Ball! I hope that you share this email with all of the higher ups and everyone in between, because these gentleman went abouve and beyond and it truly made all of the difference in our experience! Keep up the good work! Sincerely, Jeff Siwicke More
Our experience while buying our new Prius was well above the 5 rating. Words cannot express our gratitude to Speer Maybry for being so helpful! Thanks Speer! the 5 rating. Words cannot express our gratitude to Speer Maybry for being so helpful! Thanks Speer! More
Salesmen were courteous, knowledgeable of the product, understanding and considerate of the buyers needs, and available for questions and concerns. Both salesmen gave trustworthy information without high understanding and considerate of the buyers needs, and available for questions and concerns. Both salesmen gave trustworthy information without high pressure and decision rush. More
Our salesman, David Freeman was excellent! He was informative, efficient, professional and trustworthy. You are lucky to have an employee like him working at your dealership. David had vast knowledge informative, efficient, professional and trustworthy. You are lucky to have an employee like him working at your dealership. David had vast knowledge of the vehicle we purchased and he took his time with us. It was a great experience. He is the reason we bought the car. Danielle Galuadier More
We are very happy with the quality of the customer service provided by Alex Sikora when purchasing our new Toyota Rav 4, as well as the price paid. Everyone at Mike Erdman was friendly and very accom service provided by Alex Sikora when purchasing our new Toyota Rav 4, as well as the price paid. Everyone at Mike Erdman was friendly and very accomodating and we will highly recommend Mike Erdman/Alex Sikora to anyone looking to purchase a new car! More
I leased 2013 Scion iQ from Mike Erdman Toyota. It was a pleasant and stress less experience. I contacted Kevin Fuda who over the phone arranged the deal that was very satisfying to me. When i arrived to te pleasant and stress less experience. I contacted Kevin Fuda who over the phone arranged the deal that was very satisfying to me. When i arrived to test drive the car Kevin had it ready waiting in front of the dealership. After that it took me less than two hours to be in my new car driving home. Fantastic service. Thank you Kevin. More