Mike Erdman Toyota
Cocoa, FL
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Jim Mattingly is Professional, Respectful and Sincerely Cares. We have leased 4 and will be back for more. Thank you Jim. We love you and our new Prius :-D Cares. We have leased 4 and will be back for more. Thank you Jim. We love you and our new Prius :-D More
This is my second purchase from Mike Erdmon Toyota. I am impressed with their focus on customer service in both the sales and service departments. impressed with their focus on customer service in both the sales and service departments. More
We've had a nightmare experience with this dealership. My wife and I drove 4 1/2 hours to purchase our 2013 Toyota 4Runner. Our sale took about 6 hours which was kind of long but went smoothl dealership. My wife and I drove 4 1/2 hours to purchase our 2013 Toyota 4Runner. Our sale took about 6 hours which was kind of long but went smoothly. We had the dealership file our tag paperwork for us which has been where the sale has really fallen apart. It took them a month to mail off the paperwork for our tag which is when we were issued our 2nd temporary tag. After a month and a half we received vin verification paperwork which we mailed back a week later. This is when I started contacting Valerie in accounting to verify the status because we had not been contacted since the sale. I have contacted Valerie at least 6 times now and every time she says its getting expedited to us. Well now its been 3 months and I still have no tag for my vehicle, nor has the dealership called once to let us know the status of it. I'm in the military and have not been able to drive my vehicle on base for over a month because of my expired temp tag. I have also contacted the sales manager Chris three times with this issue and he has failed to return my call every time. It seems this dealership will not do anything to assist you with a problem except hurry to get you off the phone after your initial purchase. More
My sales lady(Margarete) was very professional and the whole experience was satisfying. There was only one problem and it wasn't her fault. She said she'd deliver the car to me the next day and when the t whole experience was satisfying. There was only one problem and it wasn't her fault. She said she'd deliver the car to me the next day and when the time came management had no one to ride with her to transport her back to work so my daughter had to take her back. I do not fault the sales person for that I fault the the management for that for not having someone available for her. All in all I'm happy with the whole experience and real happy with my sales lady(Margarette). She was a real sweetheart. I purchased a Toyota Sincerely . Helen Bassett, More
Customer Service was great, every one working for the dealer was friendly and could answer all of my question. Overall Experience was great and the prices of the cars and trucks were very good. I would dealer was friendly and could answer all of my question. Overall Experience was great and the prices of the cars and trucks were very good. I would recommend this dealership to anybody. More
Garrett & his boss were great and very good at explaining any questions I had. I had visited several dealerships and he is the only one that took me for a test drive and explained the features of explaining any questions I had. I had visited several dealerships and he is the only one that took me for a test drive and explained the features of the vehicle. We purchased a Toyota Tundra in Dec. Wish I had found this dealership sooner! Over an hour away, but worth the trip. I am a very demanding a difficult person when it comes to buying a car and I was completely satisfied. That never happens!! More
We bought a car from MG in January. We were so happy with the experience, we brought some friends this time. We have now bought two cars from MG and would recommend him to anyone in the market for a ca with the experience, we brought some friends this time. We have now bought two cars from MG and would recommend him to anyone in the market for a car. More
it was great everyone was so very nice and helpful made it so eay thank you so very much I will tell family and friends about you the more I drive my new car the more I love it it so eay thank you so very much I will tell family and friends about you the more I drive my new car the more I love it More
I love Mike Erdman Toyota. This is the second vehicle I've purchased from this dealership. Everyone is very friendly and nice. I love the service you get after you buy your car. Alex was great. He ca I've purchased from this dealership. Everyone is very friendly and nice. I love the service you get after you buy your car. Alex was great. He called me the day after to make sure everything was wonderful and invited me down so he could go over all the options the car had as it was late when I purchased the car and needed to go home. I went back today and he spent time with me going over everything. Over all it was another great experience. Thanks, Susan Barringer More