Mike Erdman Toyota

Rob Shoff is a very knowledgeable employee. He knows about what he is selling. He made me feel very comfortable and answered all of my questions. I would request to do business again with Rob. about what he is selling. He made me feel very comfortable and answered all of my questions. I would request to do business again with Rob. More

From a Snow Bird... Matt had me sign the work From a Snow Bird... Matt had me sign the work orders for an oil change and a tire rotation. I was next in line and watched them service the ca From a Snow Bird... Matt had me sign the work orders for an oil change and a tire rotation. I was next in line and watched them service the car thru a glass door. I was given the work order at the pay station gave my credit card and within 1/2 hour was back on the road. Great service for a non appointment customer on a busy Monday afternoon. Thanks Matt Regards and till next year ! ! ! Alan Mkitarian More

Service very good. Addressed all of our concerns. We would highly recommend your service department because of the speed of the service as well as the quality. would highly recommend your service department because of the speed of the service as well as the quality. More

My original reason for service was an oil change and tire rotation. After leaving the dealership, my right front tire rotated off my truck. I was within a block of the dealership. Called Mr. LeBlanc who imme rotation. After leaving the dealership, my right front tire rotated off my truck. I was within a block of the dealership. Called Mr. LeBlanc who immediately asked about my well being and sent a service tech to assess the issue' A tow truck was then summoned by Mr. LeBlanc to receive the vehicle back to the dealership. Mr. LeBlanc arrived within ten minutes, was profoundly apologetic for the incident and brought a rental car for me. Next day at the dealership, I was introduced to Mr.Jay Piter who was extremely cordial and apologetic.He then showed me my vehicle with a detailed plan for fixing the repairs needed.Upon completion of the work, Mr.Piter test drove the vehicle with me to ensure my satisfaction with the work. Both Mr LeBlanc and Mr Piter demonstrated professionalism and pride in correcting the problem. Both of them are assets to your dealership and company. I am personally grateful to them for their prompt response and action in addressing this issue. I would not hesitate to have further service at this dealership and would highly recommend it to others.If you have any questions please do not hesitate to call me. Sincerely grateful, Rick Lucas More

I've bought two cars from Mike Erdman Toyota - I drove the first one for more than 150,000 miles - and I've had both cars serviced there. The staff is friendly, and they make it easy to schedule a drove the first one for more than 150,000 miles - and I've had both cars serviced there. The staff is friendly, and they make it easy to schedule a convenient appointment time. Service is always finished no later than promised (usually earlier), and I've never had a problem with the quality of work. When my older car required work other than routine servicing, I was provided with an understandable explanation of what was required, and the work never exceeded the estimated cost. More

David Freeman was an excellent salesman who provided outstanding customer service. I appreciate his attention to detail in all aspects of the sale. Overall, my experience was positive and I would come b outstanding customer service. I appreciate his attention to detail in all aspects of the sale. Overall, my experience was positive and I would come back to purchase another vehicle in the future. More

A+!!! Art did a great job, we really apprecite his all that he did for us to fine the right van!! Art did a super job, he's the best!! Greg that he did for us to fine the right van!! Art did a super job, he's the best!! Greg More

David was very accomodating and friendly. He took me to the waiting area, reported to me how long it would take, let me know that there was a recall and that they were going to try to take care of it right the waiting area, reported to me how long it would take, let me know that there was a recall and that they were going to try to take care of it right away and gave me regular reports on progress and time. I felt I was in and out in a very good amount of time. David made my visit very easy. I love my car! Though I purchased it in North Carolina, Mike Erdman will be the place I will be bringing it to for service. First visit was very reassuring. More

My experience at Mike Erdman Toyota was amazing. Jimmy Christian was the Sales Manager that helped me get the Truck of my Dreams! I purchase a Toyota Tundra Limited Crew Max 4x2. I was looking for this tr Christian was the Sales Manager that helped me get the Truck of my Dreams! I purchase a Toyota Tundra Limited Crew Max 4x2. I was looking for this truck for over 2 months trying to find the right truck and the right deal. When I looked on local Toyota sites (in Orlando where I live) I could not find the truck I wanted PLUS I could not find it for a price that I was willing to pay. So I decided to drive to Merritt Island (1 hour away) to get my truck. The night before I went to see Jimmy at Mike Erdman Toyota I decided to go to where I have purchased 3 of my cars from... Toyota of Orlando. I got there, looked at the truck I wanted and then sat down to purchase it. When the Sales Manager came over he tried to sell me the truck for $4,000 more than what other dealerships were trying to sell it for. I was shocked and asked him why he was not competitive with the other local dealerships on the same vehicle? His comment was... "I don't need to be competitive when I have 144 people coming through my door everyday and I will sell my cars no matter if you buy it or not". I can tell you right now that I will NEVER go back to Toyota of Orlando because of that Sale Manager that claims he has been there for 14 years. I was a loyal customer until that night. The very next day I found my new Toyota Dealership that I will go to until I am no longer buying cars... and that's Mike Erdman Toyota! I sure hope that Jimmy Christian is there when I go back because he is the reason why I will drive 1 hour PAST 6 OTHER DEALERSHIPS to buy my future cars! Thanks again Erdman!!! More

I have been very pleased with Mike Erdman's service department since purchasing my Tundra there. The work has always been done when promised and done right the first time. Jesse Torres is a great ser department since purchasing my Tundra there. The work has always been done when promised and done right the first time. Jesse Torres is a great service department representative and it is a pleasure to deal with him. More