Mike Erdman Toyota

This was warranty work on a car not purchased at this dealer. Stephanie organized a service apppointment, followed the car from start to finish, kept me informed each step of the way, arranged a loaner a dealer. Stephanie organized a service apppointment, followed the car from start to finish, kept me informed each step of the way, arranged a loaner and just provided excellent service. More

Great customer service! Everyone was friendly! David Freeman and Dan Davis were very knowledgeable and helpful in the purchase of my new Rav4! Overall a great experience! Freeman and Dan Davis were very knowledgeable and helpful in the purchase of my new Rav4! Overall a great experience! More

Sales person was very knowledgeable of the vehicle models he showed us. He made us us feel very comfortable during our buying experience. Discount incentive on the Toyota we purchased was tied to financing t he showed us. He made us us feel very comfortable during our buying experience. Discount incentive on the Toyota we purchased was tied to financing through Toyota and really didn't want to go this route. Otherwise, we were happy with the purchase. More

On vacation, my Tundra had a computer/emission problem that disabled use of the vehicle except in a "limp" mode. Even though I was not "local" and had not purchased the vehicle there, the Service Dept was that disabled use of the vehicle except in a "limp" mode. Even though I was not "local" and had not purchased the vehicle there, the Service Dept was very responsive in diagnosing the problem and was able to get my vehicle in for repairs. It was over a weekend, so that delayed the repair appointment for a few days, but overall the experience was very positive. Since it was a warranty issue, Toyota completely covered the entire cost even though the vehicle is an '07 with 100,000 miles. There was never any pushback about the repair or having it put off for their convenience. More

The sales people were so nice and not pushy at all, they were willing to do alot of little extras that they didnt even have to do but they did anyways. Leroy even came to my house to get my car on his way t were willing to do alot of little extras that they didnt even have to do but they did anyways. Leroy even came to my house to get my car on his way to work to have the car detailed and fixed so that I didnt have to drive all the way to Merritt Island. Super nice guy!! Im usually skeptical of car dealerships but they are truly good guys and help get great deals!! I didn't expect that. A+ ???? More

The service I have been excellent. Jesse Torres has worked with me since I bought the car. He has explained everything thoroughly. Everyone there has been friendly, helpful, and personable. I will defi worked with me since I bought the car. He has explained everything thoroughly. Everyone there has been friendly, helpful, and personable. I will definitely recommend you and have in the past. More

Rob Shoff is a very knowledgeable employee. He knows about what he is selling. He made me feel very comfortable and answered all of my questions. I would request to do business again with Rob. about what he is selling. He made me feel very comfortable and answered all of my questions. I would request to do business again with Rob. More

I am very happy with my new toyota corolla thank you to sale man Jimmy Christian if you want to buy a new car I recommend to see Jimmy christian In toyota of Merritt island the best prices Very professiona sale man Jimmy Christian if you want to buy a new car I recommend to see Jimmy christian In toyota of Merritt island the best prices Very professional.thak you A+++ More

From a Snow Bird... Matt had me sign the work From a Snow Bird... Matt had me sign the work orders for an oil change and a tire rotation. I was next in line and watched them service the ca From a Snow Bird... Matt had me sign the work orders for an oil change and a tire rotation. I was next in line and watched them service the car thru a glass door. I was given the work order at the pay station gave my credit card and within 1/2 hour was back on the road. Great service for a non appointment customer on a busy Monday afternoon. Thanks Matt Regards and till next year ! ! ! Alan Mkitarian More

My original reason for service was an oil change and tire rotation. After leaving the dealership, my right front tire rotated off my truck. I was within a block of the dealership. Called Mr. LeBlanc who imme rotation. After leaving the dealership, my right front tire rotated off my truck. I was within a block of the dealership. Called Mr. LeBlanc who immediately asked about my well being and sent a service tech to assess the issue' A tow truck was then summoned by Mr. LeBlanc to receive the vehicle back to the dealership. Mr. LeBlanc arrived within ten minutes, was profoundly apologetic for the incident and brought a rental car for me. Next day at the dealership, I was introduced to Mr.Jay Piter who was extremely cordial and apologetic.He then showed me my vehicle with a detailed plan for fixing the repairs needed.Upon completion of the work, Mr.Piter test drove the vehicle with me to ensure my satisfaction with the work. Both Mr LeBlanc and Mr Piter demonstrated professionalism and pride in correcting the problem. Both of them are assets to your dealership and company. I am personally grateful to them for their prompt response and action in addressing this issue. I would not hesitate to have further service at this dealership and would highly recommend it to others.If you have any questions please do not hesitate to call me. Sincerely grateful, Rick Lucas More