Mike Erdman Toyota
Cocoa, FL
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Great service and a professional courteous staff. I will use Mike Erdman Toyota for all of my vehicle service needs. I have used Mike Erdman Toyota's service department for years and have always had great s use Mike Erdman Toyota for all of my vehicle service needs. I have used Mike Erdman Toyota's service department for years and have always had great service from them. More
I had a recall on my Toyota and the dealership was quick to setup an appointment for me and they had offered me a car to drive while mine was being corrected. I did not need the loaner car so I hung around to setup an appointment for me and they had offered me a car to drive while mine was being corrected. I did not need the loaner car so I hung around and talked to people and watched my car being repaired. Everyone was very friendly and professional. My car was done quicker than promised and was also washed. It was a very good experience at this dealership. More
This was the first time I have purchased a vehicle on my own, I was very pleased with how Jimmy and how helpful he was! I definitely recommend Mike Erdman Toyota! own, I was very pleased with how Jimmy and how helpful he was! I definitely recommend Mike Erdman Toyota! More
Gary is very knowlegdeable, professional, friendly and made me feel that my purchase was important and that I was the most important person in the showroom. He really took his time going over the vehicle, made me feel that my purchase was important and that I was the most important person in the showroom. He really took his time going over the vehicle, ensuring that I understood how to operate its functions. I am really happy with my purchase and my overall experience with his excellent sales experience and patience. Even after my purchase, he has called to see how I am enjoying my vehicle. He should be training other employees on how to provide excellent customer service. I'd recommend him to any and everyone! More
Very satisfied with my new 2014 Toyota Corolla and with my sales person David Freeman. I would recommend this dealership to my friends and family. my sales person David Freeman. I would recommend this dealership to my friends and family. More
Took my Prius in for a recall situation. The staff was great in working with me on scheduling the appointment. The work was done with an outstanding staff!! great in working with me on scheduling the appointment. The work was done with an outstanding staff!! More
My truck had leaked A/C refrigerant. The Service Manager, Jesse Torres, explained the process. I had had the A/C charged by another service provider in September 2013. I had not used the A/C until Manager, Jesse Torres, explained the process. I had had the A/C charged by another service provider in September 2013. I had not used the A/C until recently. The process was the old refrigerant would have to be evapped and refilled with new refrigerant with a dye. The technician would then perform a visual inspection to look for leakage. If the leak was not under the hood, there is a chance that the evaporator would have to be replaced. I was given an estimate if this was required. The technician could not find the leakage. I would told to bring my vehicle back for an inspection in two weeks. Jesse did not automatically tell me that I will need a new evaporator. I was also given a loaner my vehicle was out of commission. I received a call from Jesse Torres when my vehicle was ready. The remaining work performed came in at less than estimated. More
They took extremely good care of me for the second time around. They were honest and gave me the very best. They made sure I was happy and went beyond my expectations. I would and have recommended Mike E around. They were honest and gave me the very best. They made sure I was happy and went beyond my expectations. I would and have recommended Mike Erdman before and will most certainly do it again. It is my pleasure to drive the 50 miles from Orlando to Merritt Island for the care of my vehicle. They are extremely friendly, honest, knowledgeable, and mean what they say. They make the visits special. They call me by my name. They greet me each and every time I visit. They answer all my questions. Their sales people and service staff are always a pleasure to work with. They care about the customers experience. They have always exceeded my expectations. Thank you Mike Erdman. Valeria More
An excellent experience overall. Mr. Mabry was friendly, professional and he listened carefully to what we wanted and then made sure we got exactly that. We have never had a more pleasant experience at buy professional and he listened carefully to what we wanted and then made sure we got exactly that. We have never had a more pleasant experience at buying a car and could not speak highly enough of Mr. Mabry and his highly customer oriented approach to everything. More
I first went to Toyota of Melbourne and I was assured that I was approved and the car was the price I wanted and the payments I wanted. On the suggestion of a family member we went to Mike Erdman to see that I was approved and the car was the price I wanted and the payments I wanted. On the suggestion of a family member we went to Mike Erdman to see what they could do. We found the car we wanted the color we wanted and the features we wanted. When we were doing the financial part of the deal we found out that Toyota of Melbourne never got a approval from any lender cause they never ran it!!!! Needless to say Mike Erdman and Alex were honest as can be with me and my husband. I will not go anywhere else from now on. More