Mike Erdman Toyota
Cocoa, FL
Filter Reviews by Keyword
By Type
Showing 764 reviews
I'd be happy IF My wife brought her Toyota Sienna van in to get the AC fixed. She paid the $400 bill of which almost half was for replacing the windshield washer noz My wife brought her Toyota Sienna van in to get the AC fixed. She paid the $400 bill of which almost half was for replacing the windshield washer nozzels that I'm quite sure could have been fixed with a straight pin and the kicker is that her AC still does not work. Now you'd think that after she called that they would have her bring it right back - nope!! She had to wait 3 days (with intermittent AC). Mom ain't happy so NO ONE is happy at our house! More
Record time Went in to have an oil change and some recall work done...Jay knew that I was going to wait, and that it could be up to 3 hrs. In 90 minutes he call Went in to have an oil change and some recall work done...Jay knew that I was going to wait, and that it could be up to 3 hrs. In 90 minutes he called my name, and I was out in half the time expected. More
Jason was very pleasant and professional throughout our buying experience. He never made us feel rushed and took the time to explaine things completely. H was very pleasant and professional throughout our buying experience. He never made us feel rushed and took the time to explaine things completely. His friendly and non condescending approach sealed the deal. More
We had a very enjoyable time purchasing this vehicle for the first time EVER. There is an internet sales group and being on my computer most of the day, I appreciated being able to chat with someone about the first time EVER. There is an internet sales group and being on my computer most of the day, I appreciated being able to chat with someone about what we were looking for, and our trades, etc. He made sure the vehicle we were interested in was available at the dealership and we made an appointment. Everything flowed very smoothly and Chris was extremely knowledgeable - not only about the car we were buying but also about different finance options, etc. The follow up has been great too with Chris checking to see if we are still happy and also providing his cell number if we have questions. Although it still took awhile to complete the purchase, Chris kept us entertained with stories of sailing etc. (we are sailors). So the experience was a great one and I would highly recommend Erdman Toyota and especially their Internet Sales group. If you go to their website - you will get a pop-up with one of their experienced sales people ready to chat to answer any questions you have. Great idea. More
This is a good service department that assist customers with problems and advise on work that should be done soon and can wait a while. Don't wait too long, cost could go up... with problems and advise on work that should be done soon and can wait a while. Don't wait too long, cost could go up... More
2014 toyota camry Very nice car. Went to Mike Erdman looking for a used vehicle, walked away with a new Camry SE, and couldn't be happier. Jimmy and the staff were all Very nice car. Went to Mike Erdman looking for a used vehicle, walked away with a new Camry SE, and couldn't be happier. Jimmy and the staff were all very helpful from finding the right car to getting the best deal on financing. No need to search around, I would recommend Mike Erdman to anyone. Cant remember the gentleman's name from finance, but he was very helpful as well More
We were very happy dealing with Chris Ferrell. He was very professional and knowledgeable. We will definitely recommend Chris to family and friends when looking for a Toyota. Also, the finance manager, very professional and knowledgeable. We will definitely recommend Chris to family and friends when looking for a Toyota. Also, the finance manager, Paul, was very helpful with financing the vehicle. More
Leroy Snyder made my entire purchase easy and stress free. He actually listened to my wants and needs with a refreshing, low pressure approach. I drove in just to tire kick and walked out with a new Hig free. He actually listened to my wants and needs with a refreshing, low pressure approach. I drove in just to tire kick and walked out with a new Highlander. Even after the sale he continues to earn my business and respect. Not your typical salesman. Good on ya Leroy! More
Service quick, efficient and outstanding. I was very satisfied with the knowledgeable and professional handling of my service visit by your employee, Stephanie Murray. She went the extra mile to help m satisfied with the knowledgeable and professional handling of my service visit by your employee, Stephanie Murray. She went the extra mile to help me. I will gladly return in the future. More
Service personnel were very friendly and professional. Performed service in less than promised time and corrected all issues. I will definitely take my car back there when due for service again. Thank y Performed service in less than promised time and corrected all issues. I will definitely take my car back there when due for service again. Thank you very much! More