Mike Erdman Toyota
Cocoa, FL
Filter Reviews by Keyword
By Type
Showing 764 reviews
Recall Was late for my appointment, called and they said no problem, bring it in and once they took it in I was out within an hour after being over an hour l Was late for my appointment, called and they said no problem, bring it in and once they took it in I was out within an hour after being over an hour late for my appointment; I thought that was great! More
Best service department!!! Service worked with me to accomplish my objectives. Kept value in mind Will always recommend to all. Everyone in dealership is friendly and helpfu Service worked with me to accomplish my objectives. Kept value in mind Will always recommend to all. Everyone in dealership is friendly and helpful An absolute A+ experience More
Lucky We Found Them We were driving from NJ to Ft Lauderdale when the engine in our Toyota Sienna began to shake violently. We limped to a motel, called the national Toyo We were driving from NJ to Ft Lauderdale when the engine in our Toyota Sienna began to shake violently. We limped to a motel, called the national Toyota service, and were directed to Mike Erdman Toyota. What incredible luck. We were completely at their mercy, and our problem was difficult to diagnose. An Assistant Service Manager named Jim Shaw came to our rescue. He was obviously experienced and knowledgeable. The charge was just over $100 and he saved our vacation. They could have charged us anything and we would not have been the wiser. But they were honest, hospitable. I'd love to buy a car from them someday...just to say thanks. More
The car shopping experience at Mike Erdman Toyota was comfortable and friendly and excluded high pressure tactics. The experience with Sales consultant Arthur Provoyeur, his manager and myself involved comfortable and friendly and excluded high pressure tactics. The experience with Sales consultant Arthur Provoyeur, his manager and myself involved reasonable exchanges and I am happy with the terms of the contract. I am tremendously satisfied with the hybrid vehicle and the gas mileage it provides. It is stylish and offers many features that I am pleased with. More
Salesman was knowledgeable,friendly,made the sale a good experience. i felt the trade in price was competitive, acceptable to me and the deal was made. experience. i felt the trade in price was competitive, acceptable to me and the deal was made. More
Love this dealership! Went above and beyond to get me into the car I wanted. When I'm ready to purchase a new vehicle again, Mike Erdman Toyota is where I'll buy! into the car I wanted. When I'm ready to purchase a new vehicle again, Mike Erdman Toyota is where I'll buy! More
New vehicle purchase My experience with Mike Erdman Toyota has been very positive. The sales staff I worked with were professional, did follow-up requests promptly, answe My experience with Mike Erdman Toyota has been very positive. The sales staff I worked with were professional, did follow-up requests promptly, answered my questions professionally and frankly. I would feel confident recommending your dealership to friends with confidence they would get a fair assessment of their needs. More
From the time we arrived to the final signing of the contract the entire Mike Erdman staff especially Dave Freeman and Paul Williams went above and beyond in making our car buying experience very enjoya contract the entire Mike Erdman staff especially Dave Freeman and Paul Williams went above and beyond in making our car buying experience very enjoyable and made sure all our needs were met. We will definitely be back when we need another vehicle.. More
Very efficient and comfortable service. Nice lounge with complimentary WiFi and refreshments. Staff was professional and friendly. Made taking my car in for a checkup not so much of a chore. Great job! complimentary WiFi and refreshments. Staff was professional and friendly. Made taking my car in for a checkup not so much of a chore. Great job! More
Trade in old lease for new lease Chris was very prompt on getting back in contact with me through email (which I preferred). I emailed 3 different Toyota dealerships with all of my i Chris was very prompt on getting back in contact with me through email (which I preferred). I emailed 3 different Toyota dealerships with all of my information, my expectaions and my payment afforability, and Chris Ferrell at Mike Erdman Toyota was back to me within hours with everything I wanted and expected. When I arrived at the dealership Chris greeted me promptly, was very professional and very courteous. He made me feel like there was no secrets, or scams which we all fear when dealing with this situation. I was very pleased and would have to say it's the best car leasing experience I have had so far, and this is my 4th lease thanks to Chris! More