Mike Erdman Toyota
Cocoa, FL
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Charlie Acoca - Great Customer Service Charlie is a great representative of Mike Erdman Toyota. He consistently responded promptly and accurately to all my questions. The entire process was Charlie is a great representative of Mike Erdman Toyota. He consistently responded promptly and accurately to all my questions. The entire process was seamless, expedient and efficient. I would highly recommend Charlie to any potential customer. Thanks Charlie. More
Ready to Travel Service work performed was excellent and quick - with no appointment needed. Extra bonus was free car wash and an update to GPS was ordered - was not Service work performed was excellent and quick - with no appointment needed. Extra bonus was free car wash and an update to GPS was ordered - was not expecting the extra effort by all involved. Kudos to everyone at Mike Erdman Toyota, Merritt Island, Florida. More
Avalon Hybrid Great experience and I hate car shopping so I was very pleased. Jimmy was great from the test drive all the way through the buying purchase! Great experience and I hate car shopping so I was very pleased. Jimmy was great from the test drive all the way through the buying purchase! More
Great Service on my SUV and a Great Car Wash Service Person (Jennifer) was professional, courteous and knew her job. Was very pleased with the great complimentary car wash. Thanks so much for "p Service Person (Jennifer) was professional, courteous and knew her job. Was very pleased with the great complimentary car wash. Thanks so much for "peace of mind" with getting my car serviced in a place that take pride in their work. More
Great Experience David made this an enjoyable experience. This is only the second time I have gone to a dealership in 42 years, the first experience was horrible. I David made this an enjoyable experience. This is only the second time I have gone to a dealership in 42 years, the first experience was horrible. I vowed to never go again. I explained to David what I disliked about car sales people. Through their training they become the most obnoxious people to deal with. David understood from the beginning how I felt and did not use the normal sales techniques and for this I am very grateful. I would buy another car from David and I would refer him to my friends and family. More
Purchase of new Prius My wife and I just started shopping, (did not intent to buy yet), for our daughters 1st car. Brian Crews met us in the dealership parking lot, eager t My wife and I just started shopping, (did not intent to buy yet), for our daughters 1st car. Brian Crews met us in the dealership parking lot, eager to help and with a positive attitude. He answered all of our questions, let us into any car we wanted to see and was well versed in every cars interior accessory functions. We chose one for a test ride and was pleased with the ride. As it became apparent that this "shopping visit" was becoming more serious, he invited us to the showroom and offered any refreshments we might want. Although we discussed a few purchase price options, the initial offer was better than I thought it might be. He politely stepped away when asked so I could discuss the financials with my wife as we decided. When we decided to purchase that day, Brian's attitude and presentation was a large factor in that decision. In slightly less than one hour, with the assistance of an experienced and professional finance associate, we drove away in a new blue Prius. Our daughter could not have been more pleased and shocked at the same time as she new nothing of our intentions that day. Overall a very pleasing experience. Thank You More
Amazing!! This is the place to buy a Toyota if you live anywhere in the Orlando Metro Area! After visiting two Toyota dealers within Orlando, and seeing how muc This is the place to buy a Toyota if you live anywhere in the Orlando Metro Area! After visiting two Toyota dealers within Orlando, and seeing how much of a joke their sales tactics were, I decided to take a ride out to Mike Erdman and give them a try. MG was one exceptional salesman and helped me find just the perfect car I was looking for. After the test drive I was inside and within an hour I was out the door holding the keys to my new Prius. Tommy in finance was exceptional and had a great sense of humor which makes the whole car buying experience, which almost always has a bad rep, so much more pleasurable. Simply stated, if you're looking for a new Toyota and live within the Orlando area take some time and make the trip out to these guys. You won't regret it. More
Awesome Saleperson No pressure sale and very easy going experience. Fast, accommodating, and no-nonsense vehicle purchase. I wish more car dealerships and sale people ad No pressure sale and very easy going experience. Fast, accommodating, and no-nonsense vehicle purchase. I wish more car dealerships and sale people adopted this sales method. More
Service to my Toyota Camry The service department is very good. The people are friendly and most importantly, they explain each needed service clearly and in the order of their The service department is very good. The people are friendly and most importantly, they explain each needed service clearly and in the order of their importance. I have told others how good they are as well. Good job. My car feels safe and well cared for. Over 223,000 miles and counting!!!!!!!!!!!!!!!!!!!!!!! Ha!! More
OUTSTANDING SERVICE My Tacoma had an intermittent problem with the drive axle shaft propeller. Since this was an intermittent problem it was difficult to diagnose. Jay P My Tacoma had an intermittent problem with the drive axle shaft propeller. Since this was an intermittent problem it was difficult to diagnose. Jay Piter and his team did an outstanding job diagnosing and repairing the failure. This is why I still bring my truck to Mike Erdman Toyota for maintenance and repairs, even though my truck is out of the manufacturer warranty. They really make the effort to do great work. More