Mike Erdman Toyota

The service department is the worse-run operation on the planet. They can't be bothered to check the Toyota SERVICE Bulletins to see if any apply to the vehicle YOU BOUGHT FROM THEM. Run, don't walk, fro planet. They can't be bothered to check the Toyota SERVICE Bulletins to see if any apply to the vehicle YOU BOUGHT FROM THEM. Run, don't walk, from these clowns. More

They tried to lure me into the dealership today by telling me that they had a vehicle on the lot and that it was available. After telling the sales guy I was on my way there 10 minutes after he told m telling me that they had a vehicle on the lot and that it was available. After telling the sales guy I was on my way there 10 minutes after he told me it was there, he asked me how far away I was and I told him less than 15 minutes. I got a text with him 5 minutes after that at the vehicle just sold. Total, total dishonest sales tactic. Tactic. Stay far away from these unethical people. More

Absolutely horrendous service and sales. Started at sales with the stupid “Market Adjustment” fee. No thank you! Then service department is incredibly passive aggressive. They will waste y Started at sales with the stupid “Market Adjustment” fee. No thank you! Then service department is incredibly passive aggressive. They will waste your time and tell you to go to a different Toyota dealership if you don’t like it. xxx? Don’t expect anything good here. Really makes your rethink buying a Toyota if this is where I have to get it serviced. Mike Erdman, DO SOMETHING! Look at all these recent bad reviews. I’m apparently not the only one. More

If you are looking for a new Toyota, I would recommend staying away from this dealership at all costs. They are profiteering from a shortage of vehicles to squeeze every dollar possible out of the custome staying away from this dealership at all costs. They are profiteering from a shortage of vehicles to squeeze every dollar possible out of the customers. They are adding thousands of dollars of “market adjustment” to their vehicles, which are already expensive to begin with. If you do a little bit of research, you can find dealers selling at MSRP. In my case, I had put in a deposit, but my situation changed so I decided not to buy a new vehicle. They took my deposit, without letting me know that it is non-refundable, and just refused to refund it. Their vehicles are selling even before hitting the lots, and still want to milk as much money as possible from the unsuspecting customers. There is a reason for the term stealerships. I hope if I can turn even one customer away with this review, I’d have benefitted someone. More

OK, first I bought two vehicles from these guys. First a 2020 Honda Pilot just last week, after two days noticed it had at least two major issues, first was a fuel injector problem. And the second First a 2020 Honda Pilot just last week, after two days noticed it had at least two major issues, first was a fuel injector problem. And the second was from what Honda told me that it was lose wiring behind the dash, involving the stereo. So I didn't even approve the financing for it, told Capital One I was returning the vehicle. So, tried to get my truck back and they told me no, so got another vehicle paying almost double what I was initially paying for the Honda. This one got home, found a crack in the windshield, that was already fixed once and needs the whole windshield replaced. Then there was this whistling noise coming from the roof, after driving it when I got home found out that the sunroof isn't sealed properly. So that needs replaced, honestly at this point since I just bought this 4Runner and it's worth $42,000 I want my old truck back because at least there I know nothing is wrong with it. Which i will most likely trade this in and get it back today. I will be honest the sales department and finance department did ok, but their maintenance department sure does miss alot. And yet they claim to have 160 point inspection, I think they need to work on that. All's I want now is my old truck back and never have to do this with Erdman Toyota again. More

May 2023 Since 1991 our family has had consistent service, sales and no pressure. Mr. Kennedy would GREET OUR HIGH SCHOOL GRADS AND GIVE THEM A DISCOUNT TOO !! Special Thanks to Don Beard and team service, sales and no pressure. Mr. Kennedy would GREET OUR HIGH SCHOOL GRADS AND GIVE THEM A DISCOUNT TOO !! Special Thanks to Don Beard and team for really going the extra mile for sure.. More

Have been dealing with Mike Erdman Toyota for 25 years and have nothing but praise for the professionalism, courtesy and honesty involved with their help and information. and have nothing but praise for the professionalism, courtesy and honesty involved with their help and information. More

Don't expect to negotiate. These crooks are trying to add an extra 4k as a market adjustment. This salesperson was sleeping on the news how these interest rates have us headed These crooks are trying to add an extra 4k as a market adjustment. This salesperson was sleeping on the news how these interest rates have us headed to towards a recession. By the way bread is much more a necessity than a brand new car. More

They sold me a broken car. I reached out to them and they refuse to fix the known issue. They car broke down a week later. What a bunch of crooks. I refuse to belive this is Th I reached out to them and they refuse to fix the known issue. They car broke down a week later. What a bunch of crooks. I refuse to belive this is They way of the world because of money. More

$2000. 00 over MSRP was our new Toyota, mandatory financing through Toyota South East with six months worth of pay time. Fact was you could pay the loan off 00 over MSRP was our new Toyota, mandatory financing through Toyota South East with six months worth of pay time. Fact was you could pay the loan off early, just loose the 75.00 dollars back from the dealer, but saved the huge interest piling up when you finance the whole vehicle. Pay it off early. Call Toyota Finance SouthEast with questions, not this dealer. Additionally a line item on the purchase agreement they could not explain, but was charged for.I found most sales people did not know the knobs and switches and settings in the car. Just read the book or look it up online I was told. Not much help. Dealership failed me. I contacted a manager as he replied to my complaint, he was no help. Mike E. your dealership needs help. More