Mike Castrucci Ford of Alexandria

I was hesitant to buy a new vehicle to begin with. I called the dealership and spoke with Scott and our conversation made me feel very comforable. The last time I had purchased a brand new vehicle it w called the dealership and spoke with Scott and our conversation made me feel very comforable. The last time I had purchased a brand new vehicle it was in the 90's, and I was nervous because it had been so long. However, Scott took plenty of time with me showing me the updated "Ford Escort" which I learned has become the Focus. I fell in love with this vehicle on the spot, and the more time I spent with my salesman Scott, the more relaxed and excited I became about purchasing this new vehicle. I would recommend this dealership and Scott Turner to family, friends, and co-workers, or to just anyone who is hesitant in this scary economy to buy a brand new vehicle right now! Thank you Castrucci Ford and Scott for making me feel at home, and I absolutely love my Focus! More

In the past I had always owned chevy's they were kind of the family thing. I did A LOT of homework from dealerships via the net and going in person, I spent 3 months looking around. I got every thing from d the family thing. I did A LOT of homework from dealerships via the net and going in person, I spent 3 months looking around. I got every thing from dead eyes to obvious lies, and one guy actually walked away from us because we we not planning on buying that day. So let me save you all a lot of gas time and heartache, not all dealers are the same. Even if they are under the same flag. Go to Mike Castrucci in Alexandra Kentucky its well worth the drive. I bought a Ford F150, My salesman wouldn't even give me a chance to negotiate because he kept coming back with more money off the truck. He even gave me an 1100 dollar trade in on a totaled car that should have been towed in to the place.(more honestly it should have been crushed) I had the best buying experience from this place, so good I went back and bought my wife a second car. Not only because of the experience but because it was also the top over all rated car and the truck is awesome. My salesman keeps in touch with me just to make sure everything is going good, that was 6 months ago. I'll be willing to bet you will not find this kind of dedication towards their customers anywhere else. Even the service is fast and priced very fair. I am now the black sheep in the family for buying ford, yet funny enough my dad cant stop walking around it. Oh yeah, and guys, you wanna get the wife out of your hair, get her one, if she's not gone, she's in the driveway playing with all the buttons! More

First off, I would like to say that I will definitely recommend this dealership to anyone in the market for a new car. Scott was my salesman and he knew that I had a couple of requests that I thought wo recommend this dealership to anyone in the market for a new car. Scott was my salesman and he knew that I had a couple of requests that I thought would be really hard to meet. Wally and Scott helped me get out of my trade, and gave me the right amount for it. My payment was in my budget and I left very happy, actually feeling good, really good about this purchase. I love the Focus and would recommend this car, this dealership and Scott Turner to anyone in the market for a new vehicle. More

Scott Turner was our sales person. He exuded enthusiasm and dealt with all our questions professionally, and, I believe, accurately. Since, he has inquired about our satisfaction with the car and volunteer and dealt with all our questions professionally, and, I believe, accurately. Since, he has inquired about our satisfaction with the car and volunteered to help on any issues we might have. The deal was fair, probably not a world beater, and we feel well treated so far. Had a very minor post-delivery problem (dead windshield wiper blade) and the service guys took care of me quite well. I like that one of the men checks the battery condition while the car is still in the waiting bay. Little touches like that make me think (if I didn't know better) that you folks are all Saturn dealer clones. :-) More

Brian was excellent and very helpful. We left feeling unpressured, informed and like we got a good deal. After going home to research we returned to buy the lincoln. The finance dept was very friendly a unpressured, informed and like we got a good deal. After going home to research we returned to buy the lincoln. The finance dept was very friendly as well and we left feeling excited about our new vehicle. Thanks Brian for everything! More

I have bought a total of 7 new or used vehilces from this dealership. and have taken various friends to do the same. My salesman Jason Nuckles is outstanding. In the past I have not trusted dealerships nor s dealership. and have taken various friends to do the same. My salesman Jason Nuckles is outstanding. In the past I have not trusted dealerships nor salesman but after talking to jason he has made me feel comfortable and I have felt like I was being treated with dignity and respect.the website for this dealership is outstanding and very helpful. another reason I like my salesman Jason is because he showed me the vehicle that I was looking for and did not try to "up" sell anything. He explained every aspect of the deal to me in terms I could understand. He went through great lengths to make sure I understood every option on the vehicle I had chosen and made sure I was getting the vehicle I really wanted.I would not think about going to another dealership as long as Jason Nuckles is my salesman. this dealership is in fact the only one I have found to be trust worthy from start right through finance to delivery! good job! More