Mike Castrucci Ford of Alexandria

Great dealership to buy a car from. I will buy again from this dealership.I have purchased to cars from this dealership and have referred 3 people. Two of the three people have purchase cars from Jeff. Their this dealership.I have purchased to cars from this dealership and have referred 3 people. Two of the three people have purchase cars from Jeff. Their customer service is excellent and their pricing is very good. More

I have been dealing with the dealership for five years I have been dealing with the dealership for five years since I moved here from Atlanta. The dealership has had continuity which is rare in the au I have been dealing with the dealership for five years since I moved here from Atlanta. The dealership has had continuity which is rare in the automobile business. My family and neighbors have purchased: 1 Taurus,1 Sable, 1 Five hundred,2 Explorers,1 Expedition, 1 SHO,8 Fusions. We all have had wonderful experiences with the sales staff and management. It is a well trained dealership with good personal relations. It is a good place to visit if only to view the new products that Ford and Lincoln are offering. My personal sales rep Nick Rauch has been outstanding! More

I have purchased over 15 new cars from dealerships in the past 15 years and absolutely despise shopping for cars because of the greediness and overall unfriendliness of most dealerships. This is the first ti past 15 years and absolutely despise shopping for cars because of the greediness and overall unfriendliness of most dealerships. This is the first time I've had a good experience buying a car. The salesman was great. He was professional, friendly and most important, he did not play the back and forth game with the sales manager. I gave them a price that I thought was fair for their vehicle and told them that I wanted a fair price for my trade and it was done. I recommend that anyone in the market for a vehicle visit Mike Castrucci. I will definitely be returning in the future. More

I was hesitant to buy a new vehicle to begin with. I called the dealership and spoke with Scott and our conversation made me feel very comforable. The last time I had purchased a brand new vehicle it w called the dealership and spoke with Scott and our conversation made me feel very comforable. The last time I had purchased a brand new vehicle it was in the 90's, and I was nervous because it had been so long. However, Scott took plenty of time with me showing me the updated "Ford Escort" which I learned has become the Focus. I fell in love with this vehicle on the spot, and the more time I spent with my salesman Scott, the more relaxed and excited I became about purchasing this new vehicle. I would recommend this dealership and Scott Turner to family, friends, and co-workers, or to just anyone who is hesitant in this scary economy to buy a brand new vehicle right now! Thank you Castrucci Ford and Scott for making me feel at home, and I absolutely love my Focus! More

In the past I had always owned chevy's they were kind of the family thing. I did A LOT of homework from dealerships via the net and going in person, I spent 3 months looking around. I got every thing from d the family thing. I did A LOT of homework from dealerships via the net and going in person, I spent 3 months looking around. I got every thing from dead eyes to obvious lies, and one guy actually walked away from us because we we not planning on buying that day. So let me save you all a lot of gas time and heartache, not all dealers are the same. Even if they are under the same flag. Go to Mike Castrucci in Alexandra Kentucky its well worth the drive. I bought a Ford F150, My salesman wouldn't even give me a chance to negotiate because he kept coming back with more money off the truck. He even gave me an 1100 dollar trade in on a totaled car that should have been towed in to the place.(more honestly it should have been crushed) I had the best buying experience from this place, so good I went back and bought my wife a second car. Not only because of the experience but because it was also the top over all rated car and the truck is awesome. My salesman keeps in touch with me just to make sure everything is going good, that was 6 months ago. I'll be willing to bet you will not find this kind of dedication towards their customers anywhere else. Even the service is fast and priced very fair. I am now the black sheep in the family for buying ford, yet funny enough my dad cant stop walking around it. Oh yeah, and guys, you wanna get the wife out of your hair, get her one, if she's not gone, she's in the driveway playing with all the buttons! More

First off, I would like to say that I will definitely recommend this dealership to anyone in the market for a new car. Scott was my salesman and he knew that I had a couple of requests that I thought wo recommend this dealership to anyone in the market for a new car. Scott was my salesman and he knew that I had a couple of requests that I thought would be really hard to meet. Wally and Scott helped me get out of my trade, and gave me the right amount for it. My payment was in my budget and I left very happy, actually feeling good, really good about this purchase. I love the Focus and would recommend this car, this dealership and Scott Turner to anyone in the market for a new vehicle. More

Scott Turner was our sales person. He exuded enthusiasm and dealt with all our questions professionally, and, I believe, accurately. Since, he has inquired about our satisfaction with the car and volunteer and dealt with all our questions professionally, and, I believe, accurately. Since, he has inquired about our satisfaction with the car and volunteered to help on any issues we might have. The deal was fair, probably not a world beater, and we feel well treated so far. Had a very minor post-delivery problem (dead windshield wiper blade) and the service guys took care of me quite well. I like that one of the men checks the battery condition while the car is still in the waiting bay. Little touches like that make me think (if I didn't know better) that you folks are all Saturn dealer clones. :-) More