Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Took a while to set up financing, but got it done in the end. Key was not programmed right. Required a second trip. Got a free tank of gas to compensate us. end. Key was not programmed right. Required a second trip. Got a free tank of gas to compensate us. More
We felt very comfortable with everyone that we dealt with. Scott was great to work with and allowed us our "space" to talk about this very big purchase. That's important to me as a buyer because I didnt with. Scott was great to work with and allowed us our "space" to talk about this very big purchase. That's important to me as a buyer because I didnt feel pressured at all. Mike with the finance said was crazy good at working the numbers to get us the best deal possiable. I'm so happy we decided to make the trip out to see them, well worth the drive. More
We knew we wanted to purchase a Ford Escape for my son. We contacted Mike Castrucci and other dealerships to try to locate the best deal on a basic XLS model. We found a reasonable deal at another dealers We contacted Mike Castrucci and other dealerships to try to locate the best deal on a basic XLS model. We found a reasonable deal at another dealership, but they required a special financing package in order to meet the price. Jeff Mike Castrucci) happened to call to follow-up and I asked if he could match the deal, as we would prefer to keep the business local. He matched the other dealerships offer with no financing strings attached, plus also offered a XLT model with a few more options a a slightly higher price and a better discount overall - that is the car we now own. More
I own a small business in Northern Kentucky. We install and service conveyor systems and machinery through out the United States. I usually purchase 2 new trucks per year. For the past 8 years they have a and service conveyor systems and machinery through out the United States. I usually purchase 2 new trucks per year. For the past 8 years they have all been Chevrolets. This year i bought 2 new Fords from Steve Black. His professional approach helped close this deal. He went the extra mile to not only find the exact trucks i needed, he also priced them very competitively. I am looking forward to working with Steve again. P.S. Love the trucks. More
Mike was a pleasure to deal with and was very helpful in explaining the Sync system and familiarizing us with our new Ford Fiesta. I would definitely recommend that my friends and family ask for Mike Routt explaining the Sync system and familiarizing us with our new Ford Fiesta. I would definitely recommend that my friends and family ask for Mike Routt for their new car purchases. Mr. Smith, the finance manager, helped to find us a great rate on financing. More
The price was fair. The sales consultant was friendly. I did not feel a lot of pressure to buy. The finance agent was knowledgeable and willing to work with me to create a payment plan I could afford. I I did not feel a lot of pressure to buy. The finance agent was knowledgeable and willing to work with me to create a payment plan I could afford. I have a wonderful car with an extended warranty that provides peace of mind. More
Great dealership to buy a car from. I will buy again from this dealership.I have purchased to cars from this dealership and have referred 3 people. Two of the three people have purchase cars from Jeff. Their this dealership.I have purchased to cars from this dealership and have referred 3 people. Two of the three people have purchase cars from Jeff. Their customer service is excellent and their pricing is very good. More
Everyone made my experience at the dealership very simple. Everyone was helpful and infromative about all aspects of the transacstion... Thank you Mike Castrucci for all your help. But thank you James simple. Everyone was helpful and infromative about all aspects of the transacstion... Thank you Mike Castrucci for all your help. But thank you James M. Routt u made every thing effortless with the sync system and all the features a breeze to learn... Sincerly Matt Campbell More
I have been dealing with the dealership for five years I have been dealing with the dealership for five years since I moved here from Atlanta. The dealership has had continuity which is rare in the au I have been dealing with the dealership for five years since I moved here from Atlanta. The dealership has had continuity which is rare in the automobile business. My family and neighbors have purchased: 1 Taurus,1 Sable, 1 Five hundred,2 Explorers,1 Expedition, 1 SHO,8 Fusions. We all have had wonderful experiences with the sales staff and management. It is a well trained dealership with good personal relations. It is a good place to visit if only to view the new products that Ford and Lincoln are offering. My personal sales rep Nick Rauch has been outstanding! More
I have purchased over 15 new cars from dealerships in the past 15 years and absolutely despise shopping for cars because of the greediness and overall unfriendliness of most dealerships. This is the first ti past 15 years and absolutely despise shopping for cars because of the greediness and overall unfriendliness of most dealerships. This is the first time I've had a good experience buying a car. The salesman was great. He was professional, friendly and most important, he did not play the back and forth game with the sales manager. I gave them a price that I thought was fair for their vehicle and told them that I wanted a fair price for my trade and it was done. I recommend that anyone in the market for a vehicle visit Mike Castrucci. I will definitely be returning in the future. More